Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with opening Playlists via spotify link shared via app in iOS

Problem with opening Playlists via spotify link shared via app in iOS

 

Plan

Premium

Country

India

Device

iPhone 11

Operating System

iOS 13.4.1

 

My Question or Issue

A friend shared with me a spotify playlist link. When the link is opened in the phone browser (tried with Chrome, Edge) it opens a broken page from app.adjust.com (Screenshot attached for Chrome & Edge) Link of broken page: https://app.adjust.com/abuwqb?tracker_limit%3D200000

After trying multiple things like “request desktop site” & “turning off tracking” it still doesnt work. I even tried it on a playlist from my own profile. It still does not open and showing same errors. Kindly help. Link to my playlist in case if you want to test or check anything: https://open.spotify.com/playlist/3LZHipQMiWaJS7u3NBY4Vh?si=t9i_6-TXQxCVXu-hLQtfRQ

59194605-3D00-4A60-828E-0456EA815030.png
65247128-B686-4DD4-A357-E71A3B87A96D.png
Reply
1 Reply

Hey there @primu5,

 

Thanks for reaching out to us.

 

Can you try opening the link on a different device? Once you've opened the playlist and it is visible for you, you can follow it.

 

You can also check if the option Allow Spotify to be opened from the web is turned on. You can find it under Advanced Settings.

 

Let us know how it goes! If you have questions, you know where to find us 🙂

Suggested posts