Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On my tv UE32J5200AK the Spotify's app not exists. I stay in Italy.
Why?
Yey Thank you i have Samsung AU48J6200 and now its support spotify KUDOS
Anyone knows why I can't find spotify for my samsung smart TV (model UE40J5200)? I live in Spain.
Hi,
I have the same question. Just bought a 2015 new Samsung Smart TV and can not find Spotify app. Is still available?
Same problem..... Apparently Spotify is not available on the new samsungs smart tv series
how can this beeeeeee
Yes I use the Samsung smart TV App but it's limited. Do not see functionality to my music, only playlists. Finding it tedious to use having to manually type in each artist and songs to play. I hope they update it soon but at least the entire long songs play vs. others..where they stop after 10 min.
I spoke with Samsung help and he was not aware of this issue, told me he was going to escalate the quiery.
Hi
Same issue on my JU7580 Samsung UHD TV, i live in Switzerland and i cannot found Spotify application !
Any news ?
Thank you,
Xavier
Thanks dude! I just hope they'll fix it in the J5500 as well.
Hey,
Thanks for posting this in the Spotify Community.
In order to keep improving, we're always testing new things on different platforms and with various user groups. We don't have any more info to share on 2015 Samsung TV models right now - but as soon as we do, we'll let you know!
Hi,
Thank you for your feedback.
I hope obtain some (good) news quickly, Spotify app is just vital 🙂
Xavier
Reply from Samsung Support just arrived telling that it's the Spotify developers responsibility to make Spotify available in Smart Hub. Come on developers, I can't wait to listen to Spotify in my living room, especially when I have guests!
Yeah !!! Very good news 🙂
thank you for the information.
Xavier
The new samsung uhd use tizen (based on linux) as OS for their smart tv.
This means programns need to be recompiled for this OS. You have now multiple competiting OS for the new SmartTVs offered formthe different manufacturer: IIRC, WebOS for LG, FirefoxOS for Panasonic, and Tizen for Samsung.
Tizen runs on smartwatches and alternative phones.
Since they all provides SDKs, I think it is matter of time. Other interesting programs like Plex are missing as well.
Interesting times.
From Spotify I'd expect having it ready even before the release. Tizen OS was announced almost a year ago at the Tizen Developer Conference, time more then enough for testing.
About Plex: beta could be installed from USB and the stable version should appear in the Smart Hub this week according to their developers. I don't understand why Spotify is not releasing a downloadable beta (if they have any) for all of us, keeping us in the dark and frustrated.
WoW.
Pulled the trigger on a SmartTV and thought, "This is great! I don't use the apps much but if I can use Spotify it'll be worth it."
I'm not as pumped as I was 4 hours ago. This is crap.
Plex came out on monday. Still no sign of Spotify.
I don't want to be disrespectful, because I love Spotify, but what the hell are the devs doing?
I did notice that Pandora managed to have their app ready to go......
Spotify needs to port their app over to Tizen, as the older models use sort of a hybrid between Android and Samsung. Just wait a while, they haven't announced anything.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…