Spotify does not work with Voice Assistant on Facebook Portal

[jmemn]

I can't get this Facebook Portal to use the voice assistant with Spotify

This is a video showing the problem: https://youtu.be/L4cjuLqnd2o

I've tried uninstalling and reinstalling Spotify, restarting and unplugging the device, resetting the device, and nothing is working. Please help.

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[Eni · Accepted solution]

Hey there @jmemn, 

Thanks for reaching out about this here in the Community. 

First up, we'd suggest that you unlink your Spotify and Alexa accounts > restart your router > link them again by following the steps here.

Additionally, we recommend taking a look at this article for more info. 

Keep us posted on how it goes.