Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify on Fire TV stopped working

Solved!

Spotify on Fire TV stopped working

Plan

Premium

Country

Germany 

Device

Amazon Fire TV Stick 4k

Operating System

Fire OS 

 

My Question or Issue

Some time ago spotify stopped working on the Fire TV stick.

When I try to open the app on the TV only the login screen shows up. When clicking on my user profile nothing happens. 

When I select the Fire TV as a speaker device on the Android app on my phone the app tries to connect but fails and nothing happens.

I already tried to reinstall the app on the Fire TV and I update the Fire OS to the latest version. The behavior did not change. 

I hope there is a quick solution as it is extremely annoying that I cannot use my Hify system to play from Spotify anymore. 

Would be happy for any suggestions on debugging and solving this issue. 

 

Reply

Accepted Solutions
Marked as solution

Im using Pi-hole and this one blocks "dealer.spotify.com" .

After adding the Domain to the Whitelist Spotify is working again on Fire TV Stick.

View solution in original post

4 Replies

I have the same problem.
Any solution?

Marked as solution

Im using Pi-hole and this one blocks "dealer.spotify.com" .

After adding the Domain to the Whitelist Spotify is working again on Fire TV Stick.

Awesome. Thanks for the hint. I did not think about Pi-hole because it was all working fine before. But adding the domain to the Pi-hole whitelist was also the solution for me. 

Plan

Premium

Country

USA

 

Device

Insignia Fire TV Version 6550166.1

Operating System

Fire OS 7.6.8.5

 

My Question or Issue

When I open Spotify I see my account (Acct # and profile) under "Who's Listenring". When i choose account or Remove, nothing happens.

 I can play songs on the TV app, by going to Web or phone app and choosing TV, but cannot do anything in the TV app with TV remote. I uninstalled and reinstalled app and it made no difference.

 

Suggested posts