Ticwatch Pro 3 wear os Spotify everywhere devices

[PetjesNL]

Plan Premium

Country NL

Device

Ticwatch Pro 3 

Operating System

wear os

My Question or Issue

why can I only select my phone on my wear os Spotify app and 

not my receiver or other devices to play back

on photo's of other wear os devices i see the device icon in the Spotify app 

on my app I only see the volume control  ?  

are there different version of the Spotify app for wear os?

[Novy]

Hey there @PetjesNL, 

Thanks for reaching out about this in the Community, and welcome 🙂

Would you mind sending over the OS version currently running on your watch?

It would also be helpful if you could include some photos of what you're seeing on your end. Just attach them to your next response to us by using the Insert Photos option in the post editor. 

We'll keep an eye out for your reply.

[PetjesNL]

version see attachment

[Novy]

Hey @PetjesNL, 

Thanks for getting back to us with this info. 

We'd recommend making sure that the device has no pending system updates.

If you use an app on your phone to control the watch, you could also try reinstalling it to see if you notice anything new. 

Let us know how it goes.

[PetjesNL]

Hey @Novy.

latest update on my Nokia 9 Pureview.

no pending updates

reinstalled. Spotify on my Phone and on my watch

reinstalled Google wear OS on my Phone

reinstalled Mobvoi app (ticwatch app) on my Phone

total restart of my Phone and Watch

changed and restart my Network .

the strange thing is that when play my music from my phone and change to

my Sony receiver or other Google cast devices 

I can change and select played song on my watch but cannot  change with other devices on my watch.

[Novy]

Hi @PetjesNL, 

Thanks for your reply!

Could you try sending a video where we can take a better look at what you're seeing from your end?

It will help us investigate further. 

Keep us posted.

[PetjesNL]

Hi @Novy.  herby a video. 

can it be that a Ticwatch with the new Snapdragon 4100+ giving this problem?

because I only find photos of the Spotify app on wear OS  devices with the old Snapdragon 3100 chipset .

are there any users that have a Ticwatch Pro 3 with the same problem?

[PetjesNL]

and a photo of my tablet with all the devices .

[Jeremy]

Hey there @PetjesNL,

Thank you for your reply.

Just to confirm, can you let us know if all of the devices are connected to the same network?

It would also be great if you can let us know if you can find you device here.

We'll keep an eye out for your reply.

Cheers!

[PetjesNL]

Hi @Jeremy .

yes I am on the same network and can select other devices on my phone.

my Ticwatch PRO 3 is not on the list but as you can see in this review video 

TICWATCH PRO 3 GPS REVIEW | Best Smartwatch of 2020? How To Setup, Apps, Wear OS, Music Unboxing! - ...

Spotify is working fine  (see 25:43) 

[Novy]

Hi @PetjesNL, 

Thanks for getting back to us with this info. 

Currently, it's expected that you're unable to connect to these speakers or receivers using your watch. 

We appreciate you taking the time to try everything we suggested and to share your feedback with us. We'll make sure to pass it onto the right folks as it helps inform our decisions going forward.

If anything else comes up, you know where to find us. 

Cheers.

[nk8215]

Hello to all,

**bleep** the watch & selecting tracks to play (& even downloading them to the watch) was OK but when I selected the watch as playback device, all I got was this ominous, um, watchface (see attachment) with the current Bluetooth status, a Bluetooth device search option, and a switch regarding how to handle audio calls on the watch.

There aren't any system updates pending on the watch.

Best regards,

nk8215

[MafeG]

Hi @nk8215,

Thank you for posting on this thread!

We suggest you start by reinstalling the Spotify app on your watch and phone and see how it looks.

If it doesn't do the trick, please also reinstall the watch's