Why Does Spotify Keep Jumping to Songs I've Never Listened to and Don't Want to Listen To?

[Mehitabel]

OK, so I've taken up the Premium trial offer, fully intending to stick with it afterwards. But I'm changing my mind about that.  I listen to a lot of classical music (so shoot me!). And Spotify keeps suddenly breaking off in the middle of a symphony or whatever and jumping to some obscure rock track which I've never played, in a genre in which I have zero interest.  But even if it were my type of thing, I don't want it suddenly coming at me in the middle of Beethoven! (Or v/v, come to that)

What's going on?

I'm listening, or trying to, on a Bose Bluetooth speaker and an Android phone.

[Lyubka]

Hey @Mehitabel,

Welcome to the Community and thanks for reaching out. 

Could you try to log out > restart your phone > log back in to see if that makes any difference for you? 

We'd also recommend to ask a friend or a family member to log in on your phone and test this out if the app will behave the same way.

On another note, can you let us how you're connecting your devices to the speaker, for example Connect, Bluetooth, etc.? It's a good idea to test if the same issue will occur when streaming directly from your phone.

If you still experience this, try performing a clean reinstall of the app with the steps here. This is more thorough than a regular one. It'll also get you the latest app version with all necessary updates and fixes and will remove any corrupted files from previous installations.

Let us know how it goes.