Windowsphone 7.5 lumina 610 - login issues

[atolos]

First spotify stucks in offline mode... search for help... spotify help make a new install ... ok done

.... login aaaannndd darn .... a massage ... you need premium.... what the heck iam premium....

anyone any ideas ... or just give it up?

[Peter__]

Hey! Welcome to the community 🙂 

Do you normally log in using a Spotify username and password or using your Facebook details? 

Peter

[atolos]

no matter wich way i choose both ends .. you need premium (409)

[Peter__]

Can you try uninstalling the app, doing a full reboot (normally pulling the battery out if possible is the best plan) and then installing again? 

Peter

[atolos]

same problem didnt help ... thanks for trying

[Peter__ · Accepted solution]

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@atolos wrote:

same problem didnt help ... thanks for trying

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Very strange, can you just double check your account is still showing as premium on your online overview? 

Peter

[atolos]

big big sorry but iam unlimited now i didnt relize there are 2 steps of accounting, after the free trial i  bought the wrong one ':D

[Peter__]

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@atolos wrote:

big big sorry but iam unlimited now i didnt relize there are 2 steps of accounting, after the free trial i  bought the wrong one ':D

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No worries man! You should be able to upgrade easily if you like 😉 

Peter