Xbox streaming issues

[Ambush2711]

Plan

Premium

Country

South Africa

Device

Xbox

My Question or Issue:

There seems to be issue with the xbox app where there are issues streaming . This is not limited to xbox one, it also happens on Xbox X and I have connected via different ISPs at different locations and still have the same issue. Its so bad that I am unable to listen to Spotify and have to stream music using YouTube (without any issues) 

Please help

[Elena]

Hey!

Thanks for posting and sorry for the delayed reply here.

I'm a bit unsure what your exact issue is - could you give us a bit more details about what is happening?

Does the app not play at all or do you have trouble using the Connect feature, or something else?

Once we have more info, we'd be more than happy to help!