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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13248 Views
  • 83 replies
  • 9 likes
  • Other
  • 13248 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20713 Views
  • 9 replies
  • 2 likes
  • Other
  • 20713 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Podcast episodes disappearing out of nowhere

PlanPremiumCountryCanadaDeviceLG VelvetOperating SystemAndroid 13My Question or IssueSince about a week ago podcast episodes have been disappearing. Once, I opened a playlist and ALL of the episodes faded away right in front of me, leaving the playli...

  • Casual Listener
  • Plan Premium Country Canada Device LG Velvet Operating System Android 13 My Question or Issue Since about a week ago podcast episodes have been disappearing. Once, I opened a playlist and AL...
  • NebulaTheOwl
  • Casual Listener
  • 1677 Views
  • 2 replies
  • 0 likes
  • Other
  • 1677 Views
  • 2 replies
  • 0 likes

Superuser Contribution Is there a way to only hear child friendly ads?

Even when I have explicit content turned off, the commercials can still be inappropriate to play at school or in front of kids.

  • Visitor
  • Even when I have explicit content turned off, the commercials can still be inappropriate to play at school or in front of kids.
  • ParentalControl
  • Composer
  • 651 Views
  • 2 replies
  • 0 likes
  • 651 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why is there AccessDeniedAccess the the bottom of my spotify app screen 😭

It's not there on the home page, only on the other parts of spotify (this is the app not the website)

  • Visitor
  • It's not there on the home page, only on the other parts of spotify (this is the app not the website)
  • 22nkogshl6chakfef235
  • Newbie
  • 3862 Views
  • 4 replies
  • 3 likes
  • 3862 Views
  • 4 replies
  • 3 likes

Superuser Contribution spotify asked me my age and i typed in the wrong age, how do I change that?

i don’t know why i was randomly asked my age but i didn’t type in the right one and i don’t know how to change it back. I can’t listen to some of my music anymore.

  • Casual Listener
  • i don’t know why i was randomly asked my age but i didn’t type in the right one and i don’t know how to change it back. I can’t listen to some of my music anymore.
  • OscarDC
  • Moderator
  • 668 Views
  • 5 replies
  • 0 likes
  • 668 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Double artist name

My name as "artist" (Wouter van Bemmel) appears two times in Spotify, with different albums/songs in it .Is it possible to merge them into one ?

  • Newbie
  • My name as "artist" (Wouter van Bemmel) appears two times in Spotify, with different albums/songs in it . Is it possible to merge them into one ?  
  • Joan
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • Denon
    music
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player doesn't work on Firefox?

PlanFreeCountryUSADeviceHP PavilionOperating SystemWindows 11 My Question or IssueSpotify Web Player doesn't work when I open it up after closing Firefox, refresh or log in. In order to temporarily see the website until I do all of the above again, I...

  • Casual Listener
  • Plan Free Country USA Device HP Pavilion Operating System Windows 11   My Question or Issue Spotify Web Player doesn't work when I open it up after closing Firefox, refresh or log in. ...
  • ophiucusspin
  • Casual Listener
  • 2123 Views
  • 2 replies
  • 0 likes
  • Other
  • 2123 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify it is not showing the name of your bluetooth devices when you are listening to music

When you are listening to music, now Spotify new update version is not showing up the name of your bluetooh devices, it only shows the icon, i personaly do not like that since it was way better when spotify showed the name of the devices that you wer...

  • Visitor
  • When you are listening to music, now Spotify new update version is not showing up the name of your bluetooh devices, it only shows the icon, i personaly do not like that since it was way better when ...
  • AlejaR
  • Moderator
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por que no tengo el servicio si ya esta pagado

Pague el servicio Premium y no puedo escuchar nada. Parece suspendido el servicio Y YA ESTÁ PAGADO. Tengo varios días así

  • Visitor
  • Pague el servicio Premium y no puedo escuchar nada. Parece suspendido el servicio Y YA ESTÁ PAGADO. Tengo varios días así
  • Alex
  • Spotify Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrongfully flagging my podcast content as explicit

PlanFree CountrySouth Africa DeviceAll devices Operating SystemAll operating systems My Question or IssueI just recently posted a non-explicit content podcast on Spotify and the content was flagged as being offensive or explicit. How can such as inno...

  • Newbie
  • Plan Free   Country South Africa   Device All devices   Operating System All operating systems   My Question or Issue I just recently posted a non-explicit content po...
  • Alex
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Other
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution embeds are throwing 404 or 503

Embeds on a webpage are randomly fail loading, with responding 404 (this page could not be found) or 503 (upstream connect error or disconnect/reset before headers. reset reason: connection failure) inside the iframe. The error is reproducible from d...

  • Visitor
  • Embeds on a webpage are randomly fail loading, with responding 404 (this page could not be found) or 503 (upstream connect error or disconnect/reset before headers. reset reason: connection failure) ...
  • Lyubka
  • Moderator
  • 506 Views
  • 1 replies
  • 1 likes
  • 506 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists contain different songs on Windows vs on iOS app.

Was listening to the Spotify "Classic Road Trip Songs" playlist on my phone. Tried to switch it to my desktop which had the Spotify program open. Got a "can't play this right now" message. Upon further investigation, discovered that the song I was tr...

  • Newbie
  • Was listening to the Spotify "Classic Road Trip Songs" playlist on my phone. Tried to switch it to my desktop which had the Spotify program open. Got a "can't play this right now" message. Upon f...
  • Vasil
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot access title page of podcast

PlanPremiumCountrySouth AfricaDeviceSamsung Operating SystemANDROID My Question or IssueI am trying to rate a podcast, but I can't access the title/main page. When I try to navigate to the title page it opens for a mili-second and then skips to the l...

  • Regular
  • Plan Premium Country South Africa Device Samsung  Operating System ANDROID   My Question or Issue I am trying to rate a podcast, but I can't access the title/main page. When I try...
  • Lyubka
  • Moderator
  • 500 Views
  • 6 replies
  • 0 likes
  • Samsung
  • 500 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlists dont work

When i start my playlist with 24 songs it will play 12-18 of them. Then it will start playing a bunch of other songs that ive never even seen before. They arent in my playlist or anything. The only way ive found to fix it is:1. Start another playlist...

  • Visitor
  • When i start my playlist with 24 songs it will play 12-18 of them. Then it will start playing a bunch of other songs that ive never even seen before. They arent in my playlist or anything. The only w...
  • Joan
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t make my on repeat playlist private

I have tried and tried but there is no option to make my on repeat playlist private I’ve googled it countless times and I’ve pressed the three dots but there is no option to make it private. This goes for desktop and mobile I do not have the option t...

  • Visitor
  • I have tried and tried but there is no option to make my on repeat playlist private I’ve googled it countless times and I’ve pressed the three dots but there is no option to make it private. This goe...
  • Yordan
  • Moderator
  • 1695 Views
  • 1 replies
  • 0 likes
  • 1695 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to process this card.

Hi, I can´t pay subscription to podcast by card. I have tested 2 cards of 2 local banks and virtual and physic card from Revolut but I get everytime this error text:Unable to process this card. Please double check your information and try again.All c...

  • Visitor
  • Hi,  I can´t pay subscription to podcast by card. I have tested 2 cards of 2 local banks and virtual and physic card from Revolut but I get everytime this error text: Unable to process this ca...
  • Wrzoo
  • Newbie
  • 1252 Views
  • 4 replies
  • 2 likes
  • 1252 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Playlist Banner Photo

This is just an idea of mine that would add to the customization of your Spotify playlist. For me at least the photos attached to my playlist are very important to me and is what leads me to this idea. Basically its to add an optional additional area...

  • Casual Listener
  • This is just an idea of mine that would add to the customization of your Spotify playlist. For me at least the photos attached to my playlist are very important to me and is what leads me to this ide...
  • OscarDC
  • Moderator
  • 683 Views
  • 1 replies
  • 1 likes
  • 683 Views
  • 1 replies
  • 1 likes

Superuser Contribution Canvas feature in Spotify Armenia

PlanPremiumCountryArmenia Device(iPhone 11)Operating System(latest ios) My Question or IssueWhen will the Canvas/Clips feature be implemented on Armenian accounts? Are you working on it? Thanks

  • Casual Listener
  •   Plan Premium Country Armenia   Device (iPhone 11) Operating System (latest ios)   My Question or Issue When will the Canvas/Clips feature be implemented on Armenian accou...
  • BohdanChemodan
  • Casual Listener
  • 375 Views
  • 2 replies
  • 0 likes
  • Other
  • 375 Views
  • 2 replies
  • 0 likes