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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10838 Views
  • 72 replies
  • 9 likes
  • Other
  • 10838 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20201 Views
  • 9 replies
  • 2 likes
  • Other
  • 20201 Views
  • 9 replies
  • 2 likes

Superuser Contribution Songs skip in playlists while the shuffle button is turned off

Hey everyone, We're receiving reports from users that songs may shuffle and skip ahead while the shuffle button is turned off. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'l...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that songs may shuffle and skip ahead while the shuffle button is turned off.   If you’re experiencing this issue, make sure to ad...
  • geekboy5
  • Music Fan
  • 8848 Views
  • 53 replies
  • 2 likes
  • Mobile
  • 8848 Views
  • 53 replies
  • 2 likes

Spotify Wrapped 2022 playlist has disappeared

PlanFree/PremiumCountryHello, I have an issue where my Wrapped playlist from last year is no longer on my account. I haven't even removed it from my playlists ever since I saved it when I got my Spotify Wrapped playlist for last year. Is there a way ...

  • Newbie
  • Plan Free/Premium Country Hello, I have an issue where my Wrapped playlist from last year is no longer on my account. I haven't even removed it from my playlists ever since I saved it when I got m...
  • kaworu_bloodpaw
  • Roadie
  • 616 Views
  • 1 replies
  • 0 likes
  • music
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific songs won't play for me

PlanPremiumCountryUnited StatesDevice(iPhone 13, Surface Laptop )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are a couple songs that whenever I try to play them they do not play. If I click on the song it will im...

  • Visitor
  •   Plan Premium Country United States Device (iPhone 13, Surface Laptop ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There are a couple s...
  • Yordan
  • Moderator
  • 884 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 884 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue is only queueing some songs

PlanPremiumCountryAustraliaDeviceiPhone 12 Pro MaxOperating SystemiOS 16My Question or IssueThe slide to queue works but only for some songs does it actually queue the songs. I have tried clearing cache multiple times and deleting and reinstalling th...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12 Pro Max Operating System iOS 16 My Question or Issue The slide to queue works but only for some songs does it actually queue the songs. I have...
  • Alex
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Other
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can´t no longer rewind or fast forward a song after the latest update

After the latest update, both in iOS and Android, I can´t no longer rewind or fast forward a song in intervals like I´ve been doing for years after the latest update, noticed this in Apple carplay and Android Auto. I don´t understand the logic behind...

  • Visitor
  • After the latest update, both in iOS and Android, I can´t no longer rewind or fast forward a song in intervals like I´ve been doing for years after the latest update, noticed this in Apple carplay an...
  • NBK_RedSpy
  • Casual Listener
  • 2067 Views
  • 6 replies
  • 3 likes
  • 2067 Views
  • 6 replies
  • 3 likes

Superuser Contribution Podcast episode won't play

PlanPremiumCountryBrazil DeviceiPhone 7, Dell Inspiron notebookOperating SystemiOS 15.6.1, Windows 10 There is this specific podcast episode that won't play. I can listen to music and to other podcasts normally, but this one won't work. I press play ...

  • Casual Listener
  • Plan Premium Country Brazil   Device iPhone 7, Dell Inspiron notebook Operating System iOS 15.6.1, Windows 10   There is this specific podcast episode that won't play. I can liste...
  • AlejaR
  • Moderator
  • 1463 Views
  • 12 replies
  • 0 likes
  • Other
  • 1463 Views
  • 12 replies
  • 0 likes

Superuser Contribution Removing an old song from a playlist is not working

If I try to delete a song I've added in 2014 from my playlist, it just comes back. All works fine with recently added songs. I can play the song and everything, just not able to delete.

  • Casual Listener
  • If I try to delete a song I've added in 2014 from my playlist, it just comes back. All works fine with recently added songs. I can play the song and everything, just not able to delete.
  • MihailY
  • Moderator
  • 419 Views
  • 3 replies
  • 0 likes
  • 419 Views
  • 3 replies
  • 0 likes

Search bar missing in Liked Songs section on Spotify mobile app

PlanPremiumCountryUnited KingdomDevice(iPhone 12 Pro)Operating System(iOS 16.4.1)Spotify App Version8.8.30.499My IssueI am experiencing an issue on the Spotify mobile app where the search bar is missing in the Liked Songs section. Additionally, the t...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPhone 12 Pro) Operating System (iOS 16.4.1) Spotify App Version 8.8.30.499 My Issue I am experiencing an issue on the Spotify mobile app w...
  • PlatinumMillz
  • Gig Goer
  • 953 Views
  • 3 replies
  • 2 likes
  • Other
  • 953 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify on my Chromebook keeps saying page not found

I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do

  • Visitor
  • I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do
  • AlejaR
  • Moderator
  • 172 Views
  • 1 replies
  • 1 likes
  • 172 Views
  • 1 replies
  • 1 likes

Superuser Contribution Global podcast listener metric does not equal the sum of each episode

Hi everyone,I am lost with Spotify audience metrics The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode .Does anyone have an explanation for it?Plus I am 100% sure t...

  • Casual Listener
  • Hi everyone, I am lost with Spotify audience metrics 😅 The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode...
  • AlejaR
  • Moderator
  • 585 Views
  • 6 replies
  • 0 likes
  • Other
  • 585 Views
  • 6 replies
  • 0 likes

Superuser Contribution Stop sending me spam

Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?

  • Newbie
  • Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?
  • MihailY
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to change header on spotify profile

Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile and separate rectangular cover photo.

  • Visitor
  • Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile ...
  • MihailY
  • Moderator
  • 1269 Views
  • 1 replies
  • 0 likes
  • 1269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't my music continue playing on Google nest

I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.

  • Newbie
  • I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.
  • MihailY
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes