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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17470 Views
  • 109 replies
  • 11 likes
  • Other
  • 17470 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21468 Views
  • 9 replies
  • 2 likes
  • Other
  • 21468 Views
  • 9 replies
  • 2 likes

Superuser Contribution What can I do if my Spotify app is stuck on the queue while downloading on Firestick?

I recently purchased a Firestick and wanted to download the Spotify app to listen to my favorite music. However, I noticed that the app was not downloading properly and was stuck on the queue. I tried restarting my Firestick and checking my internet ...

  • Casual Listener
  •   I recently purchased a Firestick and wanted to download the Spotify app to listen to my favorite music. However, I noticed that the app was not downloading properly and was stuck on the queue...
  • MihailY
  • Moderator
  • 1154 Views
  • 1 replies
  • 0 likes
  • music
    Samsung
  • 1154 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I que songs it ends up queuing random songs in my playlist instead

It will take different songs in my playlist in put them in the que when I Que songs but not the ones I originally qued up

  • Visitor
  • It will take different songs in my playlist in put them in the que when I Que songs but not the ones I originally qued up
  • Alex
  • Spotify Legend
  • 638 Views
  • 5 replies
  • 2 likes
  • 638 Views
  • 5 replies
  • 2 likes

Superuser Contribution Songs skip in playlists while the shuffle button is turned off

Hey everyone, We're receiving reports from users that songs may shuffle and skip ahead while the shuffle button is turned off. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below. We'l...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that songs may shuffle and skip ahead while the shuffle button is turned off.   If you’re experiencing this issue, make sure to ad...
  • geekboy5
  • Music Fan
  • 9431 Views
  • 53 replies
  • 2 likes
  • Mobile
  • 9431 Views
  • 53 replies
  • 2 likes

Spotify Wrapped 2022 playlist has disappeared

PlanFree/PremiumCountryHello, I have an issue where my Wrapped playlist from last year is no longer on my account. I haven't even removed it from my playlists ever since I saved it when I got my Spotify Wrapped playlist for last year. Is there a way ...

  • Newbie
  • Plan Free/Premium Country Hello, I have an issue where my Wrapped playlist from last year is no longer on my account. I haven't even removed it from my playlists ever since I saved it when I got m...
  • kaworu_bloodpaw
  • Roadie
  • 664 Views
  • 1 replies
  • 0 likes
  • music
  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is only queueing some songs

PlanPremiumCountryAustraliaDeviceiPhone 12 Pro MaxOperating SystemiOS 16My Question or IssueThe slide to queue works but only for some songs does it actually queue the songs. I have tried clearing cache multiple times and deleting and reinstalling th...

  • Visitor
  • Plan Premium Country Australia Device iPhone 12 Pro Max Operating System iOS 16 My Question or Issue The slide to queue works but only for some songs does it actually queue the songs. I have...
  • Alex
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Other
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can´t no longer rewind or fast forward a song after the latest update

After the latest update, both in iOS and Android, I can´t no longer rewind or fast forward a song in intervals like I´ve been doing for years after the latest update, noticed this in Apple carplay and Android Auto. I don´t understand the logic behind...

  • Visitor
  • After the latest update, both in iOS and Android, I can´t no longer rewind or fast forward a song in intervals like I´ve been doing for years after the latest update, noticed this in Apple carplay an...
  • NBK_RedSpy
  • Casual Listener
  • 2466 Views
  • 6 replies
  • 3 likes
  • 2466 Views
  • 6 replies
  • 3 likes

Superuser Contribution Podcast episode won't play

PlanPremiumCountryBrazil DeviceiPhone 7, Dell Inspiron notebookOperating SystemiOS 15.6.1, Windows 10 There is this specific podcast episode that won't play. I can listen to music and to other podcasts normally, but this one won't work. I press play ...

  • Casual Listener
  • Plan Premium Country Brazil   Device iPhone 7, Dell Inspiron notebook Operating System iOS 15.6.1, Windows 10   There is this specific podcast episode that won't play. I can liste...
  • AlejaR
  • Moderator
  • 1677 Views
  • 12 replies
  • 0 likes
  • Other
  • 1677 Views
  • 12 replies
  • 0 likes

Superuser Contribution Removing an old song from a playlist is not working

If I try to delete a song I've added in 2014 from my playlist, it just comes back. All works fine with recently added songs. I can play the song and everything, just not able to delete.

  • Casual Listener
  • If I try to delete a song I've added in 2014 from my playlist, it just comes back. All works fine with recently added songs. I can play the song and everything, just not able to delete.
  • MihailY
  • Moderator
  • 469 Views
  • 3 replies
  • 0 likes
  • 469 Views
  • 3 replies
  • 0 likes

Search bar missing in Liked Songs section on Spotify mobile app

PlanPremiumCountryUnited KingdomDevice(iPhone 12 Pro)Operating System(iOS 16.4.1)Spotify App Version8.8.30.499My IssueI am experiencing an issue on the Spotify mobile app where the search bar is missing in the Liked Songs section. Additionally, the t...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPhone 12 Pro) Operating System (iOS 16.4.1) Spotify App Version 8.8.30.499 My Issue I am experiencing an issue on the Spotify mobile app w...
  • PlatinumMillz
  • Gig Goer
  • 1081 Views
  • 3 replies
  • 2 likes
  • Other
  • 1081 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify on my Chromebook keeps saying page not found

I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do

  • Visitor
  • I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do
  • AlejaR
  • Moderator
  • 213 Views
  • 1 replies
  • 1 likes
  • 213 Views
  • 1 replies
  • 1 likes

Superuser Contribution Global podcast listener metric does not equal the sum of each episode

Hi everyone,I am lost with Spotify audience metrics The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode .Does anyone have an explanation for it?Plus I am 100% sure t...

  • Casual Listener
  • Hi everyone, I am lost with Spotify audience metrics 😅 The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode...
  • AlejaR
  • Moderator
  • 689 Views
  • 6 replies
  • 0 likes
  • Other
  • 689 Views
  • 6 replies
  • 0 likes

Superuser Contribution Stop sending me spam

Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?

  • Newbie
  • Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?
  • MihailY
  • Moderator
  • 171 Views
  • 1 replies
  • 1 likes
  • 171 Views
  • 1 replies
  • 1 likes

Superuser Contribution how to change header on spotify profile

Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile and separate rectangular cover photo.

  • Visitor
  • Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile ...
  • MihailY
  • Moderator
  • 1458 Views
  • 1 replies
  • 0 likes
  • 1458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't my music continue playing on Google nest

I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.

  • Newbie
  • I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.
  • MihailY
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes