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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kitty_136
  • Visitor
  • 17580 Views
  • 110 replies
  • 11 likes
  • Other
  • 17580 Views
  • 110 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21490 Views
  • 9 replies
  • 2 likes
  • Other
  • 21490 Views
  • 9 replies
  • 2 likes

Search bar missing in Liked Songs section on Spotify mobile app

PlanPremiumCountryUnited KingdomDevice(iPhone 12 Pro)Operating System(iOS 16.4.1)Spotify App Version8.8.30.499My IssueI am experiencing an issue on the Spotify mobile app where the search bar is missing in the Liked Songs section. Additionally, the t...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPhone 12 Pro) Operating System (iOS 16.4.1) Spotify App Version 8.8.30.499 My Issue I am experiencing an issue on the Spotify mobile app w...
  • PlatinumMillz
  • Gig Goer
  • 1083 Views
  • 3 replies
  • 2 likes
  • Other
  • 1083 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify on my Chromebook keeps saying page not found

I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do

  • Visitor
  • I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do
  • AlejaR
  • Moderator
  • 213 Views
  • 1 replies
  • 1 likes
  • 213 Views
  • 1 replies
  • 1 likes

Superuser Contribution Global podcast listener metric does not equal the sum of each episode

Hi everyone,I am lost with Spotify audience metrics The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode .Does anyone have an explanation for it?Plus I am 100% sure t...

  • Casual Listener
  • Hi everyone, I am lost with Spotify audience metrics 😅 The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode...
  • AlejaR
  • Moderator
  • 698 Views
  • 6 replies
  • 0 likes
  • Other
  • 698 Views
  • 6 replies
  • 0 likes

Superuser Contribution Stop sending me spam

Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?

  • Newbie
  • Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?
  • MihailY
  • Moderator
  • 172 Views
  • 1 replies
  • 1 likes
  • 172 Views
  • 1 replies
  • 1 likes

Superuser Contribution how to change header on spotify profile

Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile and separate rectangular cover photo.

  • Visitor
  • Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile ...
  • MihailY
  • Moderator
  • 1459 Views
  • 1 replies
  • 0 likes
  • 1459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't my music continue playing on Google nest

I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.

  • Newbie
  • I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.
  • MihailY
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se vio reflejado mi pago

Hoy me llego un correo (04/26) en el que decía que mi pago no fue realizado, pero en mis movimientos bancarios dice que se hizo hoy, no quiero que me cobren dos veces, por que paso esto?

  • Newbie
  • Hoy me llego un correo (04/26) en el que decía que mi pago no fue realizado, pero en mis movimientos bancarios dice que se hizo hoy, no quiero que me cobren dos veces, por que paso esto?
  • Eni
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can only listen to ads but only on my Xbox. Premium fixed it then it exp

I can’t listen to my music on Spotify for Xbox there is only ads when click on the music. when the ad ends another comes on repeat I don’t think ads should exist my opinion. also premium expired

  • Visitor
  • I can’t listen to my music on Spotify for Xbox there is only ads when click on the music. when the ad ends another comes on repeat I don’t think ads should exist my opinion. also premium expired
  • AlejaR
  • Moderator
  • 855 Views
  • 1 replies
  • 0 likes
  • 855 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not loading on AAOS Renault Megane

I have a strange issue where everything works as it should, i can search music and playlists and play them. Only when i touch liked songs the app stays in "loading content" forever. Can someone help?

  • Visitor
  • I have a strange issue where everything works as it should, i can search music and playlists and play them. Only when i touch liked songs the app stays in "loading content" forever. Can someone help?
  • AlejaR
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duo premium can't be setup

Plan Migration from individual premium to Duo premium. Country Chile Device Oppo CPH2239 / PC Operating System Android 11 / Windows 10 My Question or Issue Hello everyone. Today 2023-04-25 my individual premium account was gonna expire. This same dat...

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  • Casual Listener
  • Plan Migration from individual premium to Duo premium.   Country Chile   Device Oppo CPH2239 / PC   Operating System Android 11 / Windows 10   My Question ...
  • AlejaR
  • Moderator
  • 340 Views
  • 2 replies
  • 1 likes
  • Connect
  • 340 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing by itself, only while online

Last night, my spotify randomly started pausing. It pauses every 30 seconds without fail, and it only pauses when I am connected to the internet. I have tried re-installing, logging out and in, disconnecting apps, etc, but it seems like nothing is wo...

  • Newbie
  • Last night, my spotify randomly started pausing. It pauses every 30 seconds without fail, and it only pauses when I am connected to the internet. I have tried re-installing, logging out and in, disco...
  • Joan
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • music
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to learn more about Spotify Australia. Can you tell me more about it

I am a student and I want to learn more about the local organisation for uni but I would like to see where Spotify would recommend to look before I search myself.

  • Visitor
  • I am a student and I want to learn more about the local organisation for uni but I would like to see where Spotify would recommend to look before I search myself.
  • Alex
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I update my internship application?

Hello,I recently applied for a summer internship position, but since applying, I have received information that I would need to update my application with. Who would I contact in order to update my information? Thanks!

  • Visitor
  • Hello, I recently applied for a summer internship position, but since applying, I have received information that I would need to update my application with. Who would I contact in order to update my...
  • Alex
  • Spotify Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starbucks partner premium not working

I am a current starbucks partner and no matyer how many times i try to activate my premium account, i cant. It reads error and claims something has gone wrong.

  • Visitor
  • I am a current starbucks partner and no matyer how many times i try to activate my premium account, i cant. It reads error and claims something has gone wrong.
  • Alex
  • Spotify Legend
  • 717 Views
  • 1 replies
  • 0 likes
  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium code from Grab cannot use

Redeem a two-month free trial for the Spotify premium from Grab. The code provided by Grab is invalid to use in Spotify.

  • Visitor
  • Redeem a two-month free trial for the Spotify premium from Grab. The code provided by Grab is invalid to use in Spotify.
  • OscarDC
  • Moderator
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes