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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11695 Views
  • 78 replies
  • 9 likes
  • Other
  • 11695 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20405 Views
  • 9 replies
  • 2 likes
  • Other
  • 20405 Views
  • 9 replies
  • 2 likes

Superuser Contribution How do I move Spotify from old Android phone to new Apple SE Phone?

Spotify currently on my old Android phone. I would like to move it over to my new Apple phone, with all my playlist moved over intact if possible. Thanks

  • Visitor
  • Spotify currently on my old Android phone. I would like to move it over to my new Apple phone, with all my playlist moved over intact if possible. Thanks
  • Vasil
  • Moderator
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Video Podcast not working on some but works on others

I have had this problem for months now, I listen to podcasts from The Fellas and Pitchside but can't access their video versions on desktop or mobile(reinstalled and used different accounts) but I can watch other video podcasts like JRE, etc.

  • Casual Listener
  • I have had this problem for months now, I listen to podcasts from The Fellas and Pitchside but can't access their video versions on desktop or mobile(reinstalled and used different accounts) but I ca...
  • 385 Views
  • 0 replies
  • 0 likes
  • Video Podcasts
  • 385 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't download music on Spotify web player with the premium plan

I have Spotify on my phone and I was able to download music and do shuffle and stuff but when I'm on the Spotify web with the same account, I can shuffle music but not download any so I can listen offline.

  • Visitor
  • I have Spotify on my phone and I was able to download music and do shuffle and stuff but when I'm on the Spotify web with the same account, I can shuffle music but not download any so I can listen of...
  • Novy
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution corrupt song

The song RISINBLUE Beautiful seems to be corrupt. There is distortion in the track, and I have listened to it on my phone speaker, BT earbuds, my fire TV, its all the same.

  • Visitor
  • The song RISINBLUE Beautiful seems to be corrupt. There is distortion in the track, and I have listened to it on my phone speaker, BT earbuds, my fire TV, its all the same.
  • AlejaR
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Porque me cobran el 16-Dic-2022 y el 19-Dic-2022 ?? Si sólo debe ser un cob

Por error tenía 2 suscripciones o cuentas con Uds. Pero el mes pasado cancelamos una, porque me cobran doble en este mes deDic. Y casi juntos. 16 y 19- Dic-2022

  • Visitor
  • Por error tenía 2 suscripciones o cuentas con Uds. Pero el mes pasado cancelamos una, porque me cobran doble en este mes deDic. Y casi juntos. 16 y 19- Dic-2022
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't open my 2022 wrapped

Each time i click on open wrapped, it directs me to website where it asks me to download Spotify mobile, knowing that i'm always using Spotify mobile

  • Visitor
  • Each time i click on open wrapped, it directs me to website where it asks me to download Spotify mobile, knowing that i'm always using Spotify mobile
  • Eni
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend not working

PlanPremiumMy Question or IssueHi! I started a blend playlist with my friend but it only shows my songs. It says that we are 68% compatible and we share a song which is not even on the playlist. We tried leaving and starting a new blend again but it ...

  • Casual Listener
  • Plan Premium My Question or Issue Hi! I started a blend playlist with my friend but it only shows my songs. It says that we are 68% compatible and we share a song which is not even on the playlist...
  • AlejaR
  • Moderator
  • 763 Views
  • 7 replies
  • 0 likes
  • Other
  • 763 Views
  • 7 replies
  • 0 likes

Superuser Contribution Old playlists have grayed-out songs that are still available

I have 2 old playlists with a large number of songs that are grayed out. I thought this might be due to the songs no longer being available, but when I search for them I can still play them and add them to other playlists. I have tried logging out of...

  • Newbie
  • I have 2 old playlists with a large number of songs that are grayed out. I thought this might be due to the songs no longer being available, but when I search for them I can still play them and add t...
  • Alex
  • Spotify Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reporting copyright infringement on mobile

I have good evidence that a smaller artist stole the work from another more well known artist on Spotify and I want to report on mobile since I do not have access to desktop.

  • Casual Listener
  • I have good evidence that a smaller artist stole the work from another more well known artist on Spotify and I want to report on mobile since I do not have access to desktop.
  • Kiril
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to removed from the recent played music the podcast I don't follow.

I want to removed a podcast I don't follow, it keeps appearing on my Home page. I've try some solution but It doesn't work. Please help me with this. Thank you.

  • Visitor
  • I want to removed a podcast I don't follow, it keeps appearing on my Home page. I've try some solution but It doesn't work. Please help me with this. Thank you.
  • Kiril
  • Moderator
  • 480 Views
  • 2 replies
  • 3 likes
  • 480 Views
  • 2 replies
  • 3 likes

Superuser Contribution something went wrong while loading your albums (web player)

I get this error message on the web player every time I click albums since yesterday. It was working fine before. Same thing happens on the artist page. At some point I got a 502 bad gateway error while trying to connect to the web player, but that h...

  • Regular
  • I get this error message on the web player every time I click albums since yesterday. It was working fine before. Same thing happens on the artist page. At some point I got a 502 bad gateway error wh...
  • Alex
  • Spotify Legend
  • 822 Views
  • 9 replies
  • 2 likes
  • 822 Views
  • 9 replies
  • 2 likes

Superuser Contribution All devices Echo group disappeared

PlanPremiumCountryUSADeviceSamsung Note 20 Ultra My Question or IssueI have an "All Devices" group set up through Alexa that has always allowed Spotify to play on every Echo device in my home. A couple of days ago the All Devices group disappeared fr...

  • Newbie
  • Plan Premium Country USA Device Samsung Note 20 Ultra     My Question or Issue I have an "All Devices" group set up through Alexa that has always allowed Spotify to play on every E...
  • Eni
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 307 Views
  • 1 replies
  • 0 likes

Spotify app on to is very glitchy after TV upgrade

My Mi TV had recently updated and since than the lyrics of every song is glitchy and every time I move my remote to do anything, the action isn't smooth and very harsh on the eye… Does anyone know why? And how to fix it?

  • Newbie
  • My Mi TV had recently updated and since than the lyrics of every song is glitchy and every time I move my remote to do anything, the action isn't smooth and very harsh on the eye… Does anyone know wh...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web Player][Connect] Support Sonos speakers in web application

I can't find my Sonos speakers in the web application (open.spotify.com), when I click on the 'connect to a device' button in the right bottom corner. If I click on the button, all I see are my smart home speakers, such as Alexa, but no Sonos speaker...

  • Music Fan
  • I can't find my Sonos speakers in the web application (open.spotify.com), when I click on the 'connect to a device' button in the right bottom corner.   If I click on the button, all I see are...
  • Leo_2077
  • Visitor
  • 5881 Views
  • 21 replies
  • 8 likes
  • Connect
    Web Player
  • 5881 Views
  • 21 replies
  • 8 likes