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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 12818 Views
  • 83 replies
  • 9 likes
  • Other
  • 12818 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20601 Views
  • 9 replies
  • 2 likes
  • Other
  • 20601 Views
  • 9 replies
  • 2 likes

Superuser Contribution Can I record my playlist onto a thumb drive?

I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them. Can I do this?

  • Visitor
  • I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them...
  • AlejaR
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Podcast disappeared

PlanPremiumCountrySwedenDeviceDesktop Windows 10, Samsung Galaxy S21Operating SystemWindows 10, Android My Question or IssueOne day one specific podcast I listen to just disappeard, it's not in my libary and I can't search for it, it's like it never ...

  • Visitor
  •   Plan Premium Country Sweden Device Desktop Windows 10, Samsung Galaxy S21 Operating System Windows 10, Android    My Question or Issue One day one specific podcast I liste...
  • 190 Views
  • 0 replies
  • 0 likes
  • Other
  • 190 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can not use gift code

I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure - what should I do?

  • Visitor
  • I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure...
  • Yordan
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you play songs from Spotify when you have purchased a music license?

We are a funeral home that has purchased a music license through the ICCFA (International Cemetery, Cremation & Funeral Association) which offers music licensing with ASCAP, BMI and SESAC. We need a streaming service that will enable us to play singl...

  • Visitor
  • We are a funeral home that has purchased a music license through the ICCFA (International Cemetery, Cremation & Funeral Association) which offers music licensing with ASCAP, BMI and SESAC. We nee...
  • Yordan
  • Moderator
  • 718 Views
  • 1 replies
  • 0 likes
  • 718 Views
  • 1 replies
  • 0 likes

Superuser Contribution My DUO plan doesn't work, cannot use it while my wife is using it.

This is bothersome, and annoying that I have to rely on community members instead of a non-existent customer service option for an answer. Wife joined a year ago, paying for DUO, established as DUO partners, cannot use app simultaneously. Drag.

  • Visitor
  • This is bothersome, and annoying that I have to rely on community members instead of a non-existent customer service option for an answer. Wife joined a year ago, paying for DUO, established as DUO p...
  • Yordan
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

payment load

Why i haven't received the code via Phone number on my globe sim?

  • Visitor
  • Why i haven't received the code via Phone number on my globe sim?
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Superuser Contribution I did a guest on another artist song and now appears on my profile

Hi! I am an artist an I was featured on another artist song, but the song appeared to be on my spotify page like it was written by me (and not as a guest artist) So I tried to tell Spotify that 'another's artist music was listed on my profile' and Sp...

  • Visitor
  • Hi! I am an artist an I was featured on another artist song, but the song appeared to be on my spotify page like it was written by me (and not as a guest artist) So I tried to tell Spotify that 'an...
  • Yordan
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution I made a playlist and it disappeared

So i made a playlist and when i was done adding songs it kicked me out of the app and when i got back the playlist was gone i cant find it. Google said check the recover page but it was not there

  • Newbie
  • So i made a playlist and when i was done adding songs it kicked me out of the app and when i got back the playlist was gone i cant find it. Google said check the recover page but it was not there
  • MihailY
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution error playlist. continued with random songs that weren't in the playlist

can't play playlist. when trying to play the playlist, it only managed to play 1 song, then continued with random songs that weren't in the playlist

  • Visitor
  • can't play playlist. when trying to play the playlist, it only managed to play 1 song, then continued with random songs that weren't in the playlist
  • Yordan
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Extreme Input lag

Plan PremiumCountry Germany Device Pixel 6Operating System Android 13 My Question or IssueWhen I start any DRM Protected Content on Spotify, I'm unable to use my phone.It takes minutes for a touch to be registred and when I press the Volume Buttons i...

  • Casual Listener
  •   Plan Premium Country Germany   Device Pixel 6 Operating System Android 13   My Question or Issue When I start any DRM Protected Content on Spotify, I'm unable to use my ...
  • Rafael200
  • Casual Listener
  • 2527 Views
  • 8 replies
  • 0 likes
  • Other
  • 2527 Views
  • 8 replies
  • 0 likes

Superuser Contribution why are my songs deleting on my playlist 'chill'

on my spotify account, siri chilling, my fave playlist, chill, i have 40 or smth songs on and it deleted for some reason?? it happend when i added one more song and it was gone

  • Visitor
  • on my spotify account, siri chilling, my fave playlist, chill, i have 40 or smth songs on and it deleted for some reason?? it happend when i added one more song and it was gone
  • Eni
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Live Disaster

I got an email last week that Anna of the North is doing a live Q&A thing today. Cool! But I'd forgotten about it until Spotify sent me a reminder email a half-hour before it started. Thanks again! However, to participate: - This is only available th...

  • Gig Goer
  • I got an email last week that Anna of the North is doing a live Q&A thing today. Cool! But I'd forgotten about it until Spotify sent me a reminder email a half-hour before it started. Thanks agai...
  • AlejaR
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • Other
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! Removing an album from the top of my Spotify homescreen

Hello. There is an album that I hate and try everything to avoid, yet Spotify thinks it's a good idea to put it right front and center at the top of my Spotify homescreen. The part I am talking about is the 2x3 grid at the top of the screen that says...

  • Casual Listener
  • Hello. There is an album that I hate and try everything to avoid, yet Spotify thinks it's a good idea to put it right front and center at the top of my Spotify homescreen. The part I am talking about...
  • thomasmichaelwa
  • Casual Listener
  • 7170 Views
  • 2 replies
  • 2 likes
  • 7170 Views
  • 2 replies
  • 2 likes

Superuser Contribution Cannot connect to Echo nor delete "old" device

I have renamed my Echo (Dots) & since then Alexa cannot play Spotify anymore. I have restarted the phone, reinstalled the spotify app, deleted and re-added the access rights for Alexa in my account and even named one of them back - it remains impossi...

  • Newbie
  • I have renamed my Echo (Dots) & since then Alexa cannot play Spotify anymore. I have restarted the phone, reinstalled the spotify app, deleted and re-added the access rights for Alexa in my accou...
  • youngronald65
  • Newbie
  • 463 Views
  • 2 replies
  • 1 likes
  • 463 Views
  • 2 replies
  • 1 likes

Superuser Contribution Чому в мене немає значка зміни швидкості?

Я хочу уповільнювати/ пришвидшувати швидкість пісень. В інтернеті я тільки бачила що в програмі є значок біля кнопок переключення, але в мене його немає

  • Visitor
  • Я хочу уповільнювати/ пришвидшувати швидкість пісень. В інтернеті я тільки бачила що в програмі є значок біля кнопок переключення, але в мене його немає
  • AlejaR
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes