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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8457 Views
  • 60 replies
  • 8 likes
  • Other
  • 8457 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19525 Views
  • 9 replies
  • 2 likes
  • Other
  • 19525 Views
  • 9 replies
  • 2 likes

Superuser Contribution Account Default

I have premium that played on four devices. I can not log my account on my iOS and getting advertisement.

  • Newbie
  • I have premium that played on four devices.  I can not log my account on my iOS and getting advertisement.        
  • AlejaR
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can’t I find my time capsule on my iPhone after already updating?

I have checked everywhere and some told me to update to the latest version of the app, and so I did. However, the time capsule feature is still long gone.

  • Casual Listener
  • I have checked everywhere and some told me to update to the latest version of the app, and so I did. However, the time capsule feature is still long gone.
  • Not applicable
  • 7283 Views
  • 2 replies
  • 1 likes
  • 7283 Views
  • 2 replies
  • 1 likes

Solved!! Sound not working on Audio Drama The 100 Handed

Hi AllI've been listening to The 100 Handed on Spotify. Got to Episode Three - Follow Your Nose, and the sound has stopped working. The episode is running... the timer goes up but no sound. I checked the previous episodes and they still work but the ...

  • Casual Listener
  • Hi All I've been listening to The 100 Handed on Spotify. Got to Episode Three - Follow Your Nose, and the sound has stopped working. The episode is running... the timer goes up but no sound. I check...
  • Fifii
  • Casual Listener
  • 194 Views
  • 4 replies
  • 1 likes
  • 194 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot load content on call her daddy podcast

Every time I try to listen to new episodes of call her daddy I get a notification saying cannot load content. This is super annoying as I like to listen along weekly. This started happening on the John Mayer episode and has been happening every week....

  • Casual Listener
  • Every time I try to listen to new episodes of call her daddy I get a notification saying cannot load content. This is super annoying as I like to listen along weekly. This started happening on the Jo...
  • katherinebotten
  • Visitor
  • 1540 Views
  • 6 replies
  • 0 likes
  • 1540 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify randomly stops music

From time to time after about 10 seconds Spotify stops music for 1 second and then continues. I tried connecting to different internet sources, but the issue still persists.I have two devices that face the same issue.Hama DIR355SBT Digital RadioImper...

  • Casual Listener
  • From time to time after about 10 seconds Spotify stops music for 1 second and then continues. I tried connecting to different internet sources, but the issue still persists. I have two devices that ...
  • Ivelina
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Teens account for family plan with parentsl controls

Spotify kids has a very simple interface. I think we need the normal spotify but with parental controls so the teenager can listen music but parents can restrict explicit content: in lyrics and videos.

  • Newbie
  • Spotify kids has a very simple interface. I think we need the normal spotify but with parental controls so the teenager can listen music but parents can restrict explicit content: in lyrics and video...
  • SmMce29
  • Newbie
  • 350 Views
  • 4 replies
  • 1 likes
  • 350 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Windows 11 volume popup

Operating SystemWindows 11Annoying overlay:Same here. Same is happening with windows spotify popup window (just imagine the overlay here as I was not able to screenshot that) So OOTB windows 11 experience with spotify is worse because of this annoyin...

Gabash_0-1728312504352.png Gabash_0-1728314292198.png
  • Casual Listener
  • Operating System Windows 11 Annoying overlay: Same here. Same is happening with windows spotify popup window (just imagine the overlay here as I was not able to screenshot that)   ...
  • Gabash
  • Casual Listener
  • 284 Views
  • 3 replies
  • 0 likes
  • Other
  • 284 Views
  • 3 replies
  • 0 likes

why does my settings only have lanuage

I'm using my Chromebook that my school gave me and when I try to do something in settings on spotify and it only shows language and display, that's what's happening I've tried everything nothing is working..can anyone help?

  • Visitor
  • I'm using my Chromebook that my school gave me and when I try to do something in settings on spotify and it only shows language and display, that's what's happening I've tried everything nothing is w...
  • Thatguy9
  • Visitor
  • 261 Views
  • 6 replies
  • 0 likes
  • 261 Views
  • 6 replies
  • 0 likes

Fix sound capsule ‘Top Songs’ bug

  there are duplicates of the same song in my top songs this month with different stream counts (e.g., both the #1 and #2 spot are the SAME song with 2 different stream counts). Moreover, the song that was supposedly in the #2 spot was removed from t...

IMG_3929.jpeg
  • Casual Listener
  •       there are duplicates of the same song in my top songs this month with different stream counts (e.g., both the #1 and #2 spot are the SAME song with 2 different stream counts). Moreo...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Spotify Connect with HEOS and Alexa...device offline

Dear All, I know this has been discussed a few times, but it would appear that this bug is literally being held quiet.I love Spotify (so Amazon is not yet an option), and I love my HEOS (so Yamaha is not yet an option either). But this is changing.Wi...

  • Casual Listener
  • Dear All,   I know this has been discussed a few times, but it would appear that this bug is literally being held quiet. I love Spotify (so Amazon is not yet an option), and I love my HEOS (s...
  • badaz
  • Regular
  • 10567 Views
  • 24 replies
  • 9 likes
  • Connect
  • 10567 Views
  • 24 replies
  • 9 likes

Superuser Contribution Minha esposa é membra do meu plano duo, mas continua com anuncios.

Fiz um plano duo para mim e minha esposa. Ela aceitou o convite, confirmou o endereço, tudo direitinho. Na minha conta ela consta como membro, mas na conta dela consta como free e fica ouvindo anuncios e propagandas.Queria saber como resolver isso, p...

  • Visitor
  • Fiz um plano duo para mim e minha esposa. Ela aceitou o convite, confirmou o endereço, tudo direitinho. Na minha conta ela consta como membro, mas na conta dela consta como free e fica ouvindo anunci...
  • davifranca
  • Visitor
  • 2962 Views
  • 8 replies
  • 0 likes
  • 2962 Views
  • 8 replies
  • 0 likes

Superuser Contribution spotify for artists 'pitch now' page not loading

I click on the pitch now button in spotify for artists and the page comes up saying this: We couldnt load this page. We’re working on getting things back online. Meanwhile, you can go to your dashboard or check back later. Why is this happening?? I'm...

  • Visitor
  • I click on the pitch now button in spotify for artists and the page comes up saying this: We couldnt load this page. We’re working on getting things back online. Meanwhile, you can go to your dashboa...
  • Vasil
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect randomly stops on Alexa Multi Room Speaker Groups

Plan: PremiumCountry: USADevice: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakersSpotify ver 8.5.19iPhone XS, iOS 12.4Linksys Velop mesh router 3 nodes. My Question or Issue Anyone help fix this: When listening to music on Alexa mu...

  • Newbie
  •   Plan: Premium Country: USA Device: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakers Spotify ver 8.5.19 iPhone XS, iOS 12.4 Linksys Velop mesh router 3 nodes.   ...
  • Dj69
  • Newbie
  • 14026 Views
  • 37 replies
  • 32 likes
  • Connect
  • 14026 Views
  • 37 replies
  • 32 likes

Superuser Contribution Import podcasts from Google App

PlanPremiumCountryUSADeviceGoogle Pixel Pro 6Operating SystemAndroid 14 Question:Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player and this is the only way you can export your podcasts, other than transferr...

  • Newbie
  • Plan Premium Country USA Device Google Pixel Pro 6 Operating System Android 14   Question: Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player...
  • Not applicable
  • 31043 Views
  • 16 replies
  • 29 likes
  • Other
  • 31043 Views
  • 16 replies
  • 29 likes

Superuser Contribution Geschichte stoppt und fängt wieder von vorne an

Wenn meine Tochter eine Geschichte hört, stoppt diese plötzlich und springt wieder an den Anfang. Dann wird sie wieder von Anfang an abgespielt. Das wiederholt sich immer wieder. Was können wir tun, damit die Geschichte von Anfang bis Ende abgespielt...

  • Regular
  • Wenn meine Tochter eine Geschichte hört, stoppt diese plötzlich und springt wieder an den Anfang. Dann wird sie wieder von Anfang an abgespielt. Das wiederholt sich immer wieder. Was können wir tun,...
  • Joan
  • Moderator
  • 383 Views
  • 11 replies
  • 0 likes
  • 383 Views
  • 11 replies
  • 0 likes

Superuser Contribution I have a wrong email tin to my spotify accout but i cant remeber my passwor

So i have an email addet to my accout that doesnt exist but i camt remeber my password. Cpuld you help me

  • Visitor
  • So i have an email addet to my accout that doesnt exist but i camt remeber my password. Cpuld you help me
  • Ivelina
  • Moderator
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error message: Your payment method and country don't match.

I would like to adjust my credit card details, but get the error: 'Your payment method and country don't match'. though we are in Belgium and have a card linked to a Belgian account, though the card itself is from Bank of America. Is there a solution...

  • Visitor
  • I would like to adjust my credit card details, but get the error: 'Your payment method and country don't match'. though we are in Belgium and have a card linked to a Belgian account, though the card ...
  • 1143511269
  • Visitor
  • 2855 Views
  • 3 replies
  • 1 likes
  • 2855 Views
  • 3 replies
  • 1 likes

Superuser Contribution smart shuffle shouldnt break local files

When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while they are removed from the playlist, Spotify decides to...

  • Visitor
  • When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while the...
  • BombPerry
  • Visitor
  • 3623 Views
  • 36 replies
  • 15 likes
  • 3623 Views
  • 36 replies
  • 15 likes