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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11744 Views
  • 78 replies
  • 9 likes
  • Other
  • 11744 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20419 Views
  • 9 replies
  • 2 likes
  • Other
  • 20419 Views
  • 9 replies
  • 2 likes

Superuser Contribution Podcasts failed to download on Apple Watch

PlanPremiumCountrySweden DeviceApple 14 Pro iOS 16.5Apple Watch SE GPS 44mm OS 9.5.2Operating SystemiOS 16.5Watch OS 9.5.2 My Question or IssueHello,I have an issue that is driving me crazy. I have bought an Apple Watch for listening to my podcasts w...

  • Casual Listener
  • Plan Premium Country Sweden   Device Apple 14 Pro iOS 16.5 Apple Watch SE GPS 44mm OS 9.5.2 Operating System iOS 16.5 Watch OS 9.5.2   My Question or Issue Hello, I have ...
  • Emilo41871
  • Casual Listener
  • 703 Views
  • 5 replies
  • 0 likes
  • Other
  • 703 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not working after less than a week in another country during Christmas vacation

Plan PremiumCountry Switzerland DeviceiPhone, Macbook My Question or IssueWent to Bali for Christmas holidays, and after 3 days Spotify doesn't work normally neither on iPhone nor on MacBook. It can't open anything that requires download from Interne...

  • Visitor
  • Plan Premium Country Switzerland   Device iPhone, Macbook   My Question or Issue Went to Bali for Christmas holidays, and after 3 days Spotify doesn't work normally neither on iPhone...
  • Ivelina
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • Other
  • 99 Views
  • 1 replies
  • 0 likes

Why isn't a certain song I want to listen to is working?

I want to listen to the song kaikai kitan by Will stetson but it is dark and every time I click it says "This content is currently not available"

  • Visitor
  • I want to listen to the song kaikai kitan by Will stetson but it is dark and every time I click it says "This content is currently not available"
  • AdamDamon
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does Spotify podcasts have regional restrictions?

I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it within Spotify but I couldn't find it, I also can't fi...

  • Newbie
  • I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it wit...
  • xUnworthy
  • Casual Listener
  • 8868 Views
  • 11 replies
  • 1 likes
  • Podcast Discussion
  • 8868 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Spotify's website won't load in PC browsers or Samsung Phone browsers.

The Spotify website won't load on my wife's PC running windows 10 and my Samsung S23 Ultra. When you go to the site, it just loads and is a blank white screen but nothing ever loads. On my windows 11 pc it does load. We have cleared cache and everyth...

  • Regular
  • The Spotify website won't load on my wife's PC running windows 10 and my Samsung S23 Ultra. When you go to the site, it just loads and is a blank white screen but nothing ever loads. On my windows ...
  • Tallcrab
  • Regular
  • 592 Views
  • 7 replies
  • 1 likes
  • 592 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Spotify on roku freezes

Since adding video support for roku specifically when watching Joe Rogan, the app consistently freezes after a few minutes in at which point you eventually crash back to the home screen. Others have reported this on the roku support forums. Eventuall...

  • Regular
  • Since adding video support for roku specifically when watching Joe Rogan, the app consistently freezes after a few minutes in at which point you eventually crash back to the home screen. Others have ...
  • Ash107
  • Newbie
  • 5555 Views
  • 24 replies
  • 3 likes
  • Other
  • 5555 Views
  • 24 replies
  • 3 likes

Superuser Contribution Is there a way to see top artist merch we unlocked?

I saw pop-ups for green day and sabrina carpenter merch I unlocked for being among their top listeners this year but I can't find a way to see it again. I want to go back and look bc I lost the pages in my browser.

  • Casual Listener
  • I saw pop-ups for green day and sabrina carpenter merch I unlocked for being among their top listeners this year but I can't find a way to see it again. I want to go back and look bc I lost the pages...
  • yozeph137
  • Casual Listener
  • 485 Views
  • 4 replies
  • 0 likes
  • 485 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Dark/Shaded Box While Watching Podcast on iOS Connected To Tesla

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 18.2 (issue has occurred in older firmware as well) My Question or Issue StatementA reoccurring issue occurs when watching video podcast (specifically, JRE) on my iPhone, while driving in a ...

  • Newbie
  •   Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 18.2 (issue has occurred in older firmware as well)   My Question or Issue Statement A reoccurring issue occu...
  • Joan
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • Other
  • 132 Views
  • 1 replies
  • 0 likes

Feedback on Spotify

Dear Spotify, I have some feedback to help you improve your product. I've been a subscriber for 7 years now. 1. Feedback ease. Very simple, but it is exceedingly difficult for me to actually give feedback. Why do you put so many barriers to this? It ...

  • Newbie
  •   Dear Spotify,   I have some feedback to help you improve your product. I've been a subscriber for 7 years now.    1. Feedback ease. Very simple, but it is exceedingly diffi...
  • Dheeraj26
  • Visitor
  • 3276 Views
  • 4 replies
  • 22 likes
  • Other
  • 3276 Views
  • 4 replies
  • 22 likes

Superuser Contribution Lost audiobook hours up by falling asleep. Re-listen or timer feature might help?

I love the new audiobook free hours system but I was devastated to find out I ran out of hours in less than a week because I fell asleep at the start of a book! Could you make a feature that lets you re-listen to chapters you've listened to in the pa...

  • Newbie
  • I love the new audiobook free hours system but I was devastated to find out I ran out of hours in less than a week because I fell asleep at the start of a book!   Could you make a feature...
  • Lindsayeei
  • Visitor
  • 1344 Views
  • 4 replies
  • 3 likes
  • 1344 Views
  • 4 replies
  • 3 likes

Superuser Contribution Save filtered photo from Discover Weekly list?

Hey guys, I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would like to save a copy, but the only way I can find is screenshotting...

  • Newbie
  • Hey guys,    I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would ...
  • irisadeada
  • Casual Listener
  • 850 Views
  • 1 replies
  • 5 likes
  • Account
    Other
  • 850 Views
  • 1 replies
  • 5 likes

Superuser Contribution How to remove user on remote podcast creator access ?

I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account.The podcast was validated and accessible on both accounts.How can I remove access to the account where I added it by ...

  • Newbie
  • I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account. The podcast was validated and accessible on both accounts. How ...
  • AlejaR
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • Connect
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loses connection to HEOS systems (Denon, Marantz, HEOS speakers..)

Plan: PremiumCountry: SpainDevice: (any)Operating System: Android 13&14 Whenever I connect music to my Heos streaming system (a Denon Home 250) from the Spotify app, the music starts playing fine until, randomly, after minutes (sometimes minutes, som...

  • Casual Listener
  • Plan: Premium Country: Spain Device: (any) Operating System: Android 13&14   Whenever I connect music to my Heos streaming system (a Denon Home 250) from the Spotify app,...
  • Bp008
  • Casual Listener
  • 2612 Views
  • 17 replies
  • 0 likes
  • Denon
    Marantz
  • 2612 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Does Wrapped count Desktop app's listening data?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueI am using both my Desktop and my phone. I am getting every year the Wrapped thing. By reading previous topics, I know that you can't play the Wrapped on the Desktop App, ...

  • Newbie
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue I am using both my Desktop and my phone. I am getting every year the Wrapped thing. By rea...
  • Garv-Sin
  • Casual Listener
  • 12366 Views
  • 9 replies
  • 0 likes
  • Other
  • 12366 Views
  • 9 replies
  • 0 likes

Superuser Contribution Why won't the app or web player load?

I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there are too many requests. This has been going on for th...

  • Visitor
  • I've opened and reopened both the app and web player several times on my Chromebook, and it simply won't load. All it shows is a blank white screen. On rare occasions, it has text saying that there a...
  • Colorado_
  • Newbie
  • 609 Views
  • 3 replies
  • 0 likes
  • 609 Views
  • 3 replies
  • 0 likes

Superuser Contribution OTP Issue While Purchasing Spotify Premium

Dear Spotify Support Team,I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered after multiple tries, which makes the process inconveni...

  • Visitor
  • Dear Spotify Support Team, I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered af...
  • OscarDC
  • Moderator
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Superuser Contribution Transcripts for audiobooks

I have noticed that transcripts are common in podcasts. But I haven’t seen them on audiobooks. This means I have to keep rewinding to catch things that I missed, due to how my mind works. (When there is a transcript I just pause and read what i just ...

  • Regular
  • I have noticed that transcripts are common in podcasts. But I haven’t seen them on audiobooks. This means I have to keep rewinding to catch things that I missed, due to how my mind works. (When there...
  • elcalebo
  • Regular
  • 371 Views
  • 4 replies
  • 0 likes
  • Other
  • 371 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify on TV showing gray blank screen with white box?

My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting tv, factory resetting tv, all the troubleshooting s...

  • Casual Listener
  • My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting ...
  • Vasil
  • Moderator
  • 475 Views
  • 3 replies
  • 1 likes
  • 475 Views
  • 3 replies
  • 1 likes