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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8493 Views
  • 60 replies
  • 8 likes
  • Other
  • 8493 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19536 Views
  • 9 replies
  • 2 likes
  • Other
  • 19536 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Unable to post: "correct the highlighted errors and try again" but no errors shown

PlanPremiumCountryGermanyDeviceMacbook ProOperating SystemMacOSBrowserFirefoxMy Question or Issue I want to submit an idea. After having filled out everything (subject, post, tags, and chosen labels) and clicking "POST" my post is always rejected wit...

  • Roadie
  • Plan Premium Country Germany Device Macbook Pro Operating System MacOS Browser Firefox My Question or Issue   I want to submit an idea. After having filled out everything (subject, p...
  • Jeremy
  • Spotify Legend
  • 3078 Views
  • 6 replies
  • 4 likes
  • Other
  • 3078 Views
  • 6 replies
  • 4 likes

Superuser Contribution cerré mi cuenta y siguen haciendo cobros a mi tarjeta

porque se siguen haciendo cobros a mi tarjeta ,si cerre mi cuenta , en el correo me aparece que se realizo una compra con ese codigo

  • Visitor
  • porque se siguen haciendo cobros a mi tarjeta ,si cerre mi cuenta , en el correo me aparece que se realizo una compra con ese codigo 
  • Dian
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Other
  • 187 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Clear play queue in web player

There is no way to clear the play queue in spotify web player: open.spotify.comThere should be a button to clear all the music in the queue next to the Queue.Platform: Mozilla FirefoxClient: Spotify Web Player (https://open.spotify.com)

  • Regular
  • There is no way to clear the play queue in spotify web player: open.spotify.com There should be a button to clear all the music in the queue next to the Queue. Platform: Mozilla Firefox Client: ...
  • murla
  • Regular
  • 2483 Views
  • 7 replies
  • 2 likes
  • 2483 Views
  • 7 replies
  • 2 likes

Superuser Contribution Why does my acct sometimes show my mother's echo Dot playing her music?

I open my Spotify account and sometimes it says it is playing music from my mother's echo Dot. We don't even live in the same house and the account is under my name.

  • Visitor
  • I open my Spotify account and sometimes it says it is playing music from my mother's echo Dot. We don't even live in the same house and the account is under my name.
  • Alex
  • Spotify Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution cancelé mi suscripción y ya se cobró, que hago para recibir reembolso?

el día de hoy se hizo el cobro a mi tarjeta pero acabo de cancelar el servicio y solicitar el reembolso

  • Visitor
  • el día de hoy se hizo el cobro a mi tarjeta pero acabo de cancelar el servicio y solicitar el reembolso
  • Jeremy
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is the album "12 Songs From Hell..." by Red Beast no longer available?

The album has been available to stream for years and a fan recently pointed out that they could not access it or find it in the search.

  • Visitor
  • The album has been available to stream for years and a fan recently pointed out that they could not access it or find it in the search.
  • Yordan
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't watch or listen to podcast

The podcasts do not appear anywhere. I look for them and the podcast section does not appearPlease help.PlanFree/PremiumCountryVenezuela DeviceMacbook Pro 2020 & xiaomi note 9 Operating System My Question or Issue

  • Newbie
  • The podcasts do not appear anywhere. I look for them and the podcast section does not appear Please help. Plan Free/Premium Country Venezuela  DeviceM acbook Pro 2020 & xiaomi note 9&...
  • Elena
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • Other
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Download Automatically Deleted

I'm having an issue with downloaded podcasts automatically deleting the download just a few minutes into listening to it. For example, I download a podcast for a long drive then if I stop the podcast when I stop off for coffee somewhere and the podca...

  • Visitor
  • I'm having an issue with downloaded podcasts automatically deleting the download just a few minutes into listening to it. For example, I download a podcast for a long drive then if I stop the podcast...
  • AndresM
  • Spotify
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I canceled premium 3x and have still been Charge for the last four months

I have deactivated my premium subscription three times now and I’ve still been charged every month for the last four months. I want a refund

  • Casual Listener
  • I have deactivated my premium subscription three times now and I’ve still been charged every month for the last four months. I want a refund
  • Amberlynn0346
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Superuser Contribution My phone is playing music from my wife's phone

When my wife's iphone is playing music on Spotify app , it will play via Bluetooth on my Android phone. I do not have the app open and do not have my phone LINKED to hers. In addition, when she closes the app, it randomly starts the app and music aga...

  • Casual Listener
  • ...loses the app, it randomly starts the app and music again. This is very bad considering it does it in public while phone is in her purse.
  • Elena
  • Moderator
  • 3060 Views
  • 1 replies
  • 0 likes
  • 3060 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why not let users sync lyrics? i.e. "These lyrics aren't time-synced yet."

SUGGESTION TO SPOTIFY! Listening to "People Get Up And Drive Your Funky Soul" by "James Brown" and it says "These lyrics aren't time-synced yet." Why not let users/fans sync the lyrics and perhaps help out with other stuff? Like Wikipedia for example...

  • Visitor
  • SUGGESTION TO SPOTIFY! Listening to "People Get Up And Drive Your Funky Soul" by "James Brown" and it says "These lyrics aren't time-synced yet." Why not let users/fans sync the lyrics and perhaps he...
  • Yordan
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution 曲名と違う曲が流れるのだが、どうすれば？

森大輔さんのmusic dinerというアルバムの中の数曲が曲名とは違う曲が流れるのはどうすればいいのか？

  • Visitor
  • 森大輔さんのmusic dinerというアルバムの中の数曲が曲名とは違う曲が流れるのはどうすればいいのか？
  • Alex
  • Spotify Legend
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

Why do private playlists remain unavailable even after sharing?

I've been trying to make a playlist for my sister so I made it private and invited her as a collaborator, it appears as unavailable, I tried sharing with the same result.

  • Regular
  • I've been trying to make a playlist for my sister so I made it private and invited her as a collaborator, it appears as unavailable, I tried sharing with the same result.
  • Taylith
  • Community Legend
  • 1043 Views
  • 7 replies
  • 1 likes
  • 1043 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Access denied to my own post

Good morning.I cannot access to my own message. I wrote it yesterday and I have noticed I have lost the access because another user commented to it and I was notified via Email. Clicking on the link to answer, all I see is:"Access Denied You do not h...

  • Composer
  • Good morning. I cannot access to my own message. I wrote it yesterday and I have noticed I have lost the access because another user commented to it and I was notified via Email. Clicking on the l...
  • Leamel
  • Regular
  • 1161 Views
  • 11 replies
  • 0 likes
  • Other
  • 1161 Views
  • 11 replies
  • 0 likes

Solved!! Several problems

Since a week I've been having loads of problems with both Spotify on desktop and mobile. On desktop I have the problems: Artists won't load, playlists dissappear and Spotify mentions the playlist doesn't exist, music automatically skips saying the so...

  • Newbie
  • Since a week I've been having loads of problems with both Spotify on desktop and mobile. On desktop I have the problems: Artists won't load, playlists dissappear and Spotify mentions the playlist doe...
  • Taylith
  • Community Legend
  • 250 Views
  • 1 replies
  • 1 likes
  • 250 Views
  • 1 replies
  • 1 likes