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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17490 Views
  • 109 replies
  • 11 likes
  • Other
  • 17490 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21474 Views
  • 9 replies
  • 2 likes
  • Other
  • 21474 Views
  • 9 replies
  • 2 likes

Why does the music stop when i have songs on my queue list?

When I'm playing a song in my laptop and then i add some other songs in my play queue, once the song i was listening to ends, the music stops or the app starts malfunctioning because of the queue list and so i can't queue songs anymore because if not...

  • Newbie
  • When I'm playing a song in my laptop and then i add some other songs in my play queue, once the song i was listening to ends, the music stops or the app starts malfunctioning because of the queue lis...
  • Bittencourt
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist length/time keeps changing

PlanPremiumCountryFinlandDeviceMotorola Moto G22Operating SystemAndroid 12 My Question or IssueThe length of my playlist keeps changing when switching from premium to free and the other way. Last Christmas I got my self the premium plan because of th...

  • Casual Listener
  • Plan Premium Country Finland Device Motorola Moto G22 Operating System Android 12   My Question or Issue The length of my playlist keeps changing when switching from premium to free an...
  • AliAnnaPV
  • Visitor
  • 1453 Views
  • 4 replies
  • 0 likes
  • Other
  • 1453 Views
  • 4 replies
  • 0 likes

Superuser Contribution Skipping 5 songs in playlist and only playing 10 seconds?

When i select any song to play the web client will skip forward exactly 5 songs in the playlist, and then only play 10 seconds of music from the song.This behavior is on the Firefox web browser.

  • Casual Listener
  • When i select any song to play the web client will skip forward exactly 5 songs in the playlist, and then only play 10 seconds of music from the song. This behavior is on the Firefox web browser.
  • comasinkhole
  • Visitor
  • 19188 Views
  • 94 replies
  • 11 likes
  • 19188 Views
  • 94 replies
  • 11 likes

Superuser Contribution Merging profile to another's acct

My fiance had an acct but I'm trying to add him to mine. His recently closed. How do we access his music with my plan?

  • Visitor
  • My fiance had an acct but I'm trying to add him to mine. His recently closed. How do we access his music with my plan?
  • OscarDC
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ

Spotify DJ not available in Sri Lanka. Why is it not available

  • Newbie
  • Spotify DJ not available in Sri Lanka. Why is it not available
  • Kiril
  • Moderator
  • 4911 Views
  • 1 replies
  • 0 likes
  • 4911 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I make my audiobook available in Germany?

I have published my audiobook via Findaway Voices and it is available in the US, but not in my home country Germany. Which options do I have to make it available in Germany?

  • Visitor
  • I have published my audiobook via Findaway Voices and it is available in the US, but not in my home country Germany. Which options do I have to make it available in Germany?
  • Mr_House21
  • Newbie
  • 891 Views
  • 2 replies
  • 1 likes
  • 891 Views
  • 2 replies
  • 1 likes

Superuser Contribution Here, Now, Together - Podcast won't play

PlanPremiumCountryUKDeviceMoto 5G+, Google Pixel Tablet, Samsung Galaxy 23Operating SystemAndroid My Question or Issue Hi there,The below podcast is on Spotify but can't be played or loaded for some reason, please can it be checked ? https://open.spo...

  • Regular
  • Plan Premium Country UK Device Moto 5G+, Google Pixel Tablet, Samsung Galaxy 23 Operating System Android    My Question or Issue   Hi there, The below podcast is on Spotify...
  • Rk310
  • Regular
  • 414 Views
  • 3 replies
  • 1 likes
  • Other
  • 414 Views
  • 3 replies
  • 1 likes

Superuser Contribution Shuffle and repeat issues

Hey there, I haven't been able to shuffle any songs for a while now. Neither can I play them on repeat. For some reason it just won't let me click on that button. The app is up to date and I haven't really changed any settings, so what could be the p...

  • Newbie
  • Hey there, I haven't been able to shuffle any songs for a while now. Neither can I play them on repeat. For some reason it just won't let me click on that button. The app is up to date and I haven't ...
  • Vasil
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • Other
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug-Report: Spotify App in Volvo Sensus

Hello,I follow the Spotify community, especially the Volvo Sensus part, since a several time and I would like to announce you two new problems with "Volvo Sensus Spotify App": 1) The "Like" function does no longer work: When the song plays, you can s...

  • Music Fan
  • Hello, I follow the Spotify community, especially the Volvo Sensus part, since a several time and I would like to announce you two new problems with "Volvo Sensus Spotify App":   1) The "Like...
  • randhomejoe
  • Casual Listener
  • 2024 Views
  • 15 replies
  • 2 likes
  • 2024 Views
  • 15 replies
  • 2 likes

Superuser Contribution Smudged Gift Card Code

I received a Spotify gift card for my birthday, when I tried to scratch off the silver cover on the code, part of the code got smudged away as well. I have tried my best to read it and I have put in several possible characters for the blank spot but ...

  • Visitor
  • I received a Spotify gift card for my birthday, when I tried to scratch off the silver cover on the code, part of the code got smudged away as well. I have tried my best to read it and I have pu...
  • bouncytr
  • Casual Listener
  • 1357 Views
  • 7 replies
  • 0 likes
  • 1357 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution When sharing a public playlist the other one gets different composition

PlanPremiumCountryGermanyDeviceiPhoneX, Samsungs S10, Windows 10 PC, Sonos OneOperating System...My Question or IssueHi Community,When I share one of the common playlist (like "Songs to sing in the car") the person I share the playlist with got a com...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhoneX, Samsungs S10, Windows 10 PC, Sonos One Operating System ... My Question or Issue Hi Community, When I share one of the common play...
  • NicholasNicholas
  • Casual Listener
  • 1362 Views
  • 5 replies
  • 0 likes
  • Other
  • 1362 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist public+added to profile but others can't see it & links don't work

When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in the "Discovered on" section of a few artist's pages...

  • Visitor
  • When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in ...
  • Tiaheaven
  • Casual Listener
  • 224 Views
  • 3 replies
  • 0 likes
  • 224 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Opps something went wrong"

DeviceChromebook 11Operating SystemChrome OS For a few days now i've had this problem. When i try to load my playlist it only load around three quarters before saying "Opps something went wrong reload page". First i thougt it was a problem that my sp...

  • Casual Listener
  • Device Chromebook 11 Operating System Chrome OS   For a few days now i've had this problem. When i try to load my playlist it only load around three quarters before saying "Opps something w...
  • lilbeta823
  • Visitor
  • 10973 Views
  • 8 replies
  • 1 likes
  • Other
  • 10973 Views
  • 8 replies
  • 1 likes

i am always 2 minutes ahead in a jam

When my friend invites me to a jam and i accept, everytime a song begins I start 2 minutes and 27 seconds in. This does not occour when i invite him to a jam. It is on my computer.

  • Casual Listener
  • When my friend invites me to a jam and i accept, everytime a song begins I start 2 minutes and 27 seconds in. This does not occour when i invite him to a jam. It is on my computer.
  • Bittencourt
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sync player progress between devices

When I work I listen to spotify on my PC (windows, but it doesn't seem to matter). When I'm done working I close my computer, head out the office and pick up my phone (Android, but it doesn't seem to matter) and continue listening. However if I do it...

  • Casual Listener
  • When I work I listen to spotify on my PC (windows, but it doesn't seem to matter). When I'm done working I close my computer, head out the office and pick up my phone (Android, but it doesn't seem to...
  • ezokruhlik
  • Casual Listener
  • 10267 Views
  • 8 replies
  • 9 likes
  • 10267 Views
  • 8 replies
  • 9 likes

Superuser Contribution My Podcast Is Not Showing Up When I Search

Greetings! I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us if they decide to use the search function. Is it just a matt...

  • Regular
  • Greetings!   I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us ...
  • Lucy53
  • Visitor
  • 27443 Views
  • 16 replies
  • 1 likes
  • Account
  • 27443 Views
  • 16 replies
  • 1 likes

Superuser Contribution Bug when scrolling long lists of podcast episodes

PlanPremiumCountryUKDevice(IPhone XS Max)Operating System(iOS 16.6) My Question or IssueThere is buggy behaviour when scrolling a long list of podcast episodes - the list jumps back or forward erratically, or jumps to the top or bottom of the list, m...

  • Newbie
  • Plan Premium Country UK Device (IPhone XS Max) Operating System (iOS 16.6)   My Question or Issue There is buggy behaviour when scrolling a long list of podcast episodes - the list jum...
  • FiscalYam
  • Casual Listener
  • 1227 Views
  • 6 replies
  • 2 likes
  • Other
  • 1227 Views
  • 6 replies
  • 2 likes

Superuser Contribution Switched Premium to Basic and no longer syncing with Alexa device

I had a Premium Duo account and was able to play my music through one Amazon echo dot, and my wife on her account could play simultaneously via another (via Amazon household - UK based). We switched to Basic Duo membership today since we do not liste...

  • Casual Listener
  • I had a Premium Duo account and was able to play my music through one Amazon echo dot, and my wife on her account could play simultaneously via another (via Amazon household - UK based).  W...
  • Munse
  • Casual Listener
  • 214 Views
  • 3 replies
  • 0 likes
  • Other
  • 214 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Old Devices in Spotify Connect

When using Spotify Connect, there are old device names or old devices itself as a selectable device. Can't I remove these?To fix the issue I tried to log out and log in again on all devices where I was logged into Spotify. Also I disabled and enabled...

  • Regular
  • When using Spotify Connect, there are old device names or old devices itself as a selectable device. Can't I remove these? To fix the issue I tried to log out and log in again on all devices where I...
  • Daveghoff
  • Newbie
  • 4644 Views
  • 21 replies
  • 0 likes
  • Connect
    Other
  • 4644 Views
  • 21 replies
  • 0 likes