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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • YasserS
  • Visitor
  • 11433 Views
  • 76 replies
  • 9 likes
  • Other
  • 11433 Views
  • 76 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20348 Views
  • 9 replies
  • 2 likes
  • Other
  • 20348 Views
  • 9 replies
  • 2 likes

Superuser Contribution Chromecast functionality is totally broken

PlanPremiumCountryDACH DeviceHuawei P30Operating SystemAndroid 9Spotify Version8.5.23.686 My Question or IssueOkay guys, seriously: Please just enter Chromecast and Spotify in any search engine you like and you get same results. Lots of people saying...

  • Regular
  • Plan Premium Country DACH   Device Huawei P30 Operating System Android 9 Spotify Version 8.5.23.686   My Question or Issue Okay guys, seriously: Please just enter Chromecast ...
  • Xenia
  • Moderator
  • 9946 Views
  • 20 replies
  • 20 likes
  • 9946 Views
  • 20 replies
  • 20 likes

Playlist too long?

PlanPremiumCountryUSADeviceGoogle Pixel 2 XL casting to a Google homeOperating SystemAndroid Oreo My Question or IssueI have a playlist that had upwards of 300 hours of music on it and whenever I try to cast to my Google home I can't use this playlis...

  • Casual Listener
  • Plan Premium Country USA Device Google Pixel 2 XL casting to a Google home Operating System Android Oreo   My Question or Issue I have a playlist that had upwards of 300 hours of musi...
  • 428 Views
  • 0 replies
  • 1 likes
  • 428 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can I change how I log in?

PlanFamily PremiumCountryUKDeviceVariousOperating SystemVarious My Question or IssueHello, I'd like to change from logging into Spotify via Facebook to using a user name and password. Does anyone know if this is possible and if so, how to go about so...

  • Casual Listener
  •   Plan Family Premium Country UK Device Various Operating System Various   My Question or Issue Hello, I'd like to change from logging into Spotify via Facebook to using a user n...
  • Xenia
  • Moderator
  • 2108 Views
  • 4 replies
  • 0 likes
  • Other
  • 2108 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re: Will not stay paused

Anyone found a solution for this problem. I'm having something similar happening on my Android phone (Samsung Galaxy Note 10+, Android 10). Actually in my case it is even worse because I'm starting a WhatsApp call and Spotify is resuming playing over...

  • Visitor
  • Anyone found a solution for this problem.    I'm having something similar happening on my Android phone (Samsung Galaxy Note 10+, Android 10).   Actually in my case it is even wors...
  • Ivan
  • Spotify Legend
  • 589 Views
  • 1 replies
  • 1 likes
  • 589 Views
  • 1 replies
  • 1 likes

[Alexa] Enable spotify tool in Alexa for more countries and areas

I've always have used spotify for listening to music, now i just bought an Alexa devise for my house. In order to link spotify as my predetermined music player the skill is not available in my geographic area, in this case Chile. I've looked some que...

  • Newbie
  • I've always have used spotify for listening to music,  now i just bought an Alexa devise for my house.  In order to link spotify as my predetermined music player the skill is not available ...
  • 1301 Views
  • 0 replies
  • 0 likes
  • iOS
  • 1301 Views
  • 0 replies
  • 0 likes

Superuser Contribution reupload a song that has been taken down without losing play counts?

Hello, I would like to know if a music is taken down that had for example 70k streams could we reupload it without losing the play count even if it's taken down? Have a nice day

  • Visitor
  • Hello,   I would like to know if a music is taken down that had for example 70k streams could we reupload it without losing the play count even if it's taken down?   Have a nice day &n...
  • Ivan
  • Spotify Legend
  • 1131 Views
  • 1 replies
  • 0 likes
  • music
  • 1131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Report content?

How do someone report content in a blog on Spotify?Hate speech, propaganda, harmful advise in a pandemic, things like that.

  • Newbie
  • How do someone report content in a blog on Spotify? Hate speech, propaganda, harmful advise in a pandemic, things like that.
  • Ivan
  • Spotify Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • Other
  • 472 Views
  • 1 replies
  • 0 likes

Frequent / Random Pauses (Playback is as reliable as posting to this forum)

PlanPremiumCountryUSADeviceSonos w/ Google Assistant, iPhone, iPad, Windows 10 I have been having issues for more than a year. Spotify just decides I do not deserve to listen to an entire song for a few days so it just pauses randomly. After I decide...

  • Casual Listener
  • Plan Premium Country USA Device Sonos w/ Google Assistant, iPhone, iPad, Windows 10   I have been having issues for more than a year. Spotify just decides I do not deserve to listen to an...
  • 451 Views
  • 0 replies
  • 1 likes
  • 451 Views
  • 0 replies
  • 1 likes

Superuser Contribution "I can't play from Spotify on that device"

I'm in Australia on the premium family plan. I have both Alexa and Google Assistant and both Chromecast speakers and HEOS speakers. When I ask Alexa to play Spotify music on a HEOS speaker she says, "I can't play Spofity on that device." When I ask G...

  • Visitor
  • I'm in Australia on the premium family plan. I have both Alexa and Google Assistant and both Chromecast speakers and HEOS speakers. When I ask Alexa to play Spotify music on a HEOS speaker she says, ...
  • R453R
  • Newbie
  • 1647 Views
  • 3 replies
  • 3 likes
  • 1647 Views
  • 3 replies
  • 3 likes

Getting Spotify to play

PlanFreeCountryUSDeviceHP ChromebookOperating SystemChrome OS My Question or IssueI was listening to Spotify last night on my Chromebook. When I went to bed it was working fine. When I woke up this morning, however, it will only play 30 second sample...

Screenshot 2020-03-16 at 9.40.50 AM.png Screenshot 2020-03-16 at 9.41.44 AM.png
  • Visitor
  • Plan Free Country US Device HP Chromebook Operating System Chrome OS   My Question or Issue I was listening to Spotify last night on my Chromebook. When I went to bed it was working fi...
  • Emilia_8
  • Community Legend
  • 1186 Views
  • 2 replies
  • 5 likes
  • music
  • 1186 Views
  • 2 replies
  • 5 likes

Can't open web player (there's some dummy page instead)

When I enter open.spotify.com (or play.spotify.com, which redirects me to "open"), there is no web player displayed. Instead of it, there are some tiles and "Show on Spotify" or "Play on Spotify" messages leading to open the desktop app (which I don'...

2020-03-16 16.31.25 open.spotify.com 64c4faddacfd.png
  • Newbie
  • When I enter open.spotify.com (or play.spotify.com, which redirects me to "open"), there is no web player displayed. Instead of it, there are some tiles and "Show on Spotify" or "Play on Spotify" mes...
  • Emilia_8
  • Community Legend
  • 2031 Views
  • 2 replies
  • 5 likes
  • Other
  • 2031 Views
  • 2 replies
  • 5 likes

Superuser Contribution What's wrong with Spotify!?

Hi, I've very rarely found anything more frustrating and complicated and stubborn than Spotify. I wanted to contact other users, to talk about the playlists we have in common.And I read it's not possible anymore?It's not even possible to send a song ...

  • Regular
  • Hi, I've very rarely found anything more frustrating and complicated and stubborn than Spotify.   I wanted to contact other users, to talk about the playlists we have in common. And I read it...
  • Katerina
  • Spotify Legend
  • 1388 Views
  • 5 replies
  • 0 likes
  • Connect
  • 1388 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution The new Spotify icons

For some reason on my phone I haven’t gotten the new icons and home layout yet. It’s been a couple weeks and I’ve seen a lot of people with the same phone as me have it but for some reason I don’t. My Spotify app is updated to the newest version and ...

  • Newbie
  • For some reason on my phone I haven’t gotten the new icons and home layout yet. It’s been a couple weeks and I’ve seen a lot of people with the same phone as me have it but for some reason I don’t. M...
  • Ivan
  • Spotify Legend
  • 1177 Views
  • 1 replies
  • 0 likes
  • Other
  • 1177 Views
  • 1 replies
  • 0 likes

Solved!! playlist wont load past 100 songs

my one playlist, which has 146 songs (about, it might be 145/47 but its around 150 songs) will not load past song 100, on chrome web player. the playlist works fine on the moblie app, but as i cannot get the mac app, i rely on the web player more oft...

  • Casual Listener
  •   my one playlist,  which has 146 songs (about, it might be 145/47 but its around 150 songs) will not load past song 100, on chrome web player. the playlist works fine on the moblie a...
  • Pauljd12
  • Visitor
  • 4260 Views
  • 6 replies
  • 0 likes
  • music
  • 4260 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Release Radar] Wrong Artists with identical names appear in Release Radar

The Release Radar playlist contains new releases from artists I have no interest in, but have the same name as another artist I am interested in. For example, this week the artist "fluke" (spotify:artist:1S5arwafkIBA7cK4UQWE8L) appeared in my playlis...

  • Newbie
  • The Release Radar playlist contains new releases from artists I have no interest in, but have the same name as another artist I am interested in.   For example, this week the artist "fluke" (s...
  • Mario
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • music
  • 358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pop-up player doesn't appear when I turn it on

PlanFreeCountryNew ZealandDeviceChromebookOperating SystemWeb Player My Question or IssueWhen I turn on the pop up player, it doesn't appear even though it turns green. (Usually appears in the bottom right corner)Please get back to me as soon as you ...

Screenshot 2020-03-13 at 7.10.45 PM.png
  • Visitor
  • Plan Free Country New Zealand Device Chromebook Operating System Web Player   My Question or Issue When I turn on the pop up player, it doesn't appear even though it turns green. &n...
  • Ivan
  • Spotify Legend
  • 1170 Views
  • 1 replies
  • 0 likes
  • Other
  • 1170 Views
  • 1 replies
  • 0 likes

Solved!! Podcast Just Set Up. Episode Is Missing

Plan:FreeCountry: United States Device: Macbook ProOperating System: iOS 10 My Question or Issue I host my podcast through Buzzsprout. I completed the registration and set up and 3 of the 4 episodes in my RSS feed made it to Spotify. One is missing. ...

  • Casual Listener
  •   Plan:Free Country: United States   Device: Macbook Pro Operating System: iOS 10   My Question or Issue   I host my podcast through Buzzsprout. I completed the registrat...
  • Ggleason77
  • Visitor
  • 3519 Views
  • 4 replies
  • 0 likes
  • Other
  • 3519 Views
  • 4 replies
  • 0 likes

Pressing play button now requires Google recaptcha?

Cheers, with some more or less recent update to the open.spotify.com player, Spotify stopped working for me (Firefox).Browsing Spotify works perfectly fine but anytime I press the play button nothing happens, meaning no music is played and the time i...

  • Casual Listener
  • Cheers,   with some more or less recent update to the open.spotify.com player, Spotify stopped working for me (Firefox). Browsing Spotify works perfectly fine but anytime I press the play but...
  • wellington1993
  • Newbie
  • 1033 Views
  • 1 replies
  • 3 likes
  • Other
  • 1033 Views
  • 1 replies
  • 3 likes

Superuser Contribution [BMW Connected] Queue/Playlist never loads into car's headunit

PlanPremiumCountryGermanyDevicePixel 2 XL, Samsung A8 2018, Samsung S10+Operating SystemAndroid9, Android10, BMW Connected App 6.1.1.5396 My Question or IssueThe queue, i. e. current playlist doesn't show up in the car's headunit, only ever showing "...

  • Casual Listener
  • Plan Premium Country Germany Device Pixel 2 XL, Samsung A8 2018, Samsung S10+ Operating System Android9, Android10, BMW Connected App 6.1.1.5396   My Question or Issue The queue, i. e....
  • claim
  • Regular
  • 3429 Views
  • 7 replies
  • 2 likes
  • Other
  • 3429 Views
  • 7 replies
  • 2 likes

[iOS][Connect] Chromecast

Please please please improve the chromecast experience. If I’m playing on any device over wifi with chromecast, it will randomly disconnect me extremely often! Sometimes I can’t even make it through a song. I don’t experience this problem with any ot...

  • Visitor
  • Please please please improve the chromecast experience. If I’m playing on any device over wifi with chromecast, it will randomly disconnect me extremely often! Sometimes I can’t even make it through ...
  • 489 Views
  • 0 replies
  • 0 likes
  • Connect
    iOS
  • 489 Views
  • 0 replies
  • 0 likes