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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10231 Views
  • 72 replies
  • 9 likes
  • Other
  • 10231 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20038 Views
  • 9 replies
  • 2 likes
  • Other
  • 20038 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution How to add a playlist to another playlist

Hi there I remember about 2 months ago I could add a playlist to another one. I cant do that anymore why?

  • Composer
  • Hi there    I remember about 2 months ago I could add a playlist to another one. I cant do that anymore why?
  • 31vjjdoh4d4k2ppitafm
  • Visitor
  • 163166 Views
  • 24 replies
  • 8 likes
  • Other
  • 163166 Views
  • 24 replies
  • 8 likes

Switching Podcast from Anchor.fm to here

Hello!I am in the process of publishing my our first podcast episode since Anchor.fm fully integrated into Spotify and am having trouble trying to verify my podcast. I went to anchor.fm which redirected to Spotify for Podcasters. I am logged in and I...

  • Casual Listener
  • Hello! I am in the process of publishing my our first podcast episode since Anchor.fm fully integrated into Spotify and am having trouble trying to verify my podcast.  I went to anchor.fm which...
  • Avareswine
  • Visitor
  • 3792 Views
  • 5 replies
  • 0 likes
  • Other
  • 3792 Views
  • 5 replies
  • 0 likes

Superuser Contribution A song I want is not on spotify

PlanPremiumCountryUSADeviceSamsung Galaxy Note 10,Operating SystemAndroid My Question or IssueI have a song I would really like to see on spotify that isn't there. Is there a way to request a song be added to the app or is there a way I can add an mp...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note 10, Operating System Android   My Question or Issue I have a song I would really like to see on spotify that isn't there. Is there a...
  • GESCH316
  • Visitor
  • 39133 Views
  • 15 replies
  • 3 likes
  • music
    Other
    Samsung
  • 39133 Views
  • 15 replies
  • 3 likes

I can hear music playing through my Xbox series x

The other day music suddenly stopped playing via Spotify on my Xbox series X. All other apps and games have sound, just not Spotify. I've restarted console (twice), quit game, reinstalled app on Xbox (twice), nothing is working. Spotify works perfect...

  • Visitor
  • The other day music suddenly stopped playing via Spotify on my Xbox series X. All other apps and games have sound, just not Spotify. I've restarted console (twice), quit game, reinstalled app on ...
  • 139 Views
  • 0 replies
  • 1 likes
  • 139 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Podcasts are not available

PlanPremiumCountryRUOperating SystemiOS 14, Android 11, Windows 10 My Question or IssueI wanted to listen to some favorite podcasts through Spotify and realized that I could not find a single podcast.Podcasts are not displayed in the search results, ...

  • Newbie
  • Plan Premium Country RU Operating System iOS 14, Android 11, Windows 10   My Question or Issue I wanted to listen to some favorite podcasts through Spotify and realized that I could...
  • Yordan
  • Moderator
  • 15638 Views
  • 18 replies
  • 0 likes
  • Other
  • 15638 Views
  • 18 replies
  • 0 likes

Superuser Contribution 30 mins ad free not working

PlanFreeCountryAustraliaDeviceAll devices incl. web player, mobile app, etc.Operating SystemLatest IOS, latest android system My Question or IssueThe 30 min free ads isn't working for me (and it never has). I watch the video in full, I never skip out...

  • Casual Listener
  •   Plan Free Country Australia Device All devices incl. web player, mobile app, etc. Operating System Latest IOS, latest android system   My Question or Issue The 30 min free ads ...
  • steph8880
  • Casual Listener
  • 9269 Views
  • 16 replies
  • 9 likes
  • Other
  • 9269 Views
  • 16 replies
  • 9 likes

Superuser Contribution Lost audiobook top up hours

I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next free 15 would have been added. I see no record other th...

  • Casual Listener
  • I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next free...
  • Not applicable
  • 906 Views
  • 7 replies
  • 0 likes
  • Account
  • 906 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution No Phorus/Play-Fi Playback - Spotify Connect on Android

No Phorus/Play-Fi Playback - Spotify Connect on Android PlanPremiumCountryU.S.DevicesSamsung Note20 Ultra phoneSamsung Tab S6 Lite tablet(3) PR5 receivers: Models: (1) W10007-0001859, (1) W10007-0001629, (1) W10007-0001827Dell Inspiron 13, Win10, 16G...

  • Casual Listener
  • No Phorus/Play-Fi Playback - Spotify Connect on Android Plan Premium Country U.S. Devices Samsung Note20 Ultra phone Samsung Tab S6 Lite tablet (3) PR5 receivers: Models: (1) W1000...
  • ConstantlyOn
  • Casual Listener
  • 993 Views
  • 8 replies
  • 0 likes
  • 993 Views
  • 8 replies
  • 0 likes

Superuser Contribution How to fix 'contaminated' Discovery weekly?

PlanPremiumCountryNew ZealandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDiscovery Weekly used to be a feature that I liked and I would often find good new music...

  • Casual Listener
  • Plan Premium Country New Zealand Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Discove...
  • Peter-F
  • Regular
  • 4712 Views
  • 12 replies
  • 8 likes
  • music
  • 4712 Views
  • 12 replies
  • 8 likes

Superuser Contribution Remove Smart Shuffle as the default option every time you open a playlist.

It's very frustrating that smart shuffle is the automatic option every time I open my playlists. I do not want to use it and likely never will. I turn it off every time I open the app, and I think it should stay off instead of turning back on the nex...

  • Visitor
  • It's very frustrating that smart shuffle is the automatic option every time I open my playlists. I do not want to use it and likely never will. I turn it off every time I open the app, and I think it...
  • Astrounwrapped
  • Newbie
  • 1076 Views
  • 6 replies
  • 4 likes
  • 1076 Views
  • 6 replies
  • 4 likes

Superuser Contribution I can’t play my own song. I can see the song, but Spotify won’t play it

I had CD Baby get my profile set up with Spotify and Spotify confirmed my email. My song, “What’s Coming To You”, by The Guy Smilee Group, is visible on Spotify, but I am unable to play it. Thanks for your help.

  • Visitor
  • I had CD Baby get my profile set up with Spotify and Spotify confirmed my email. My song, “What’s Coming To You”, by The Guy Smilee Group, is visible on Spotify, but I am unable to play it. Thanks ...
  • Ivelina
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Roku App Stuck Zoomed In

PlanFreeCountryUSADeviceRoku TVOperating SystemLatest Roku OS The Roku App is stuck on being very zoomed in. I have tried reinstalling the app many times without it correcting itself. When i try to connect from my phone or computer the issue still pe...

  • Casual Listener
  • Plan Free Country USA Device Roku TV Operating System Latest Roku OS   The Roku App is stuck on being very zoomed in. I have tried reinstalling the app many times without it correcting ...
  • hgfdhgfdhgfdhgf
  • Casual Listener
  • 6591 Views
  • 17 replies
  • 15 likes
  • music
    Other
  • 6591 Views
  • 17 replies
  • 15 likes

Solved!!Superuser Contribution Text in the lyrics part does not appear, it is empty/blank

PlanPremium for studentsCountryMxDevice(Realme 7 Pro)Operating System(Android 10) The lyrics of the song just don't appear, it's empty, Also when I want to share them I can select them but they still don't appear. This hasnt happened to me before.

  • Casual Listener
  •   Plan Premium for students Country Mx Device (Realme 7 Pro) Operating System (Android 10)   The lyrics of the song just don't appear, it's empty, Also when I want to share them I...
  • daawn
  • Casual Listener
  • 932 Views
  • 7 replies
  • 0 likes
  • Other
  • 932 Views
  • 7 replies
  • 0 likes

Superuser Contribution My music randomly keeps stopping on my school chromebook

Whenever I listen one minute or 30 secs in my music randomly stops and doesn't play, even when I remove it from my playlist, delete spotify, log out or reload the page

  • Newbie
  • Whenever I listen one minute or 30 secs in my music randomly stops and doesn't play, even when I remove it from my playlist, delete spotify, log out or reload the page
  • Joan
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa playing only radio no matter what command i give her

PlanFreeCountryRomaniaDeviceAmazon echo dot gen 3 and Asus ZenfoneMy Question or IssueUntil a few days ago Alexa was playing every song i would tell her with no problem but now whenever i issue a command her answer is always the same "[Whatever i sai...

  • Regular
  • Plan Free Country Romania Device Amazon echo dot gen 3 and Asus Zenfone My Question or Issue Until a few days ago Alexa was playing every song i would tell her with no problem but now whenever...
  • Uklassy
  • Casual Listener
  • 125932 Views
  • 43 replies
  • 15 likes
  • music
    Other
  • 125932 Views
  • 43 replies
  • 15 likes

Superuser Contribution Does Spotify plan cover 2 homes with different WiFi accounts and same email

Can I use 1 Spotify premium account with same email address but different WiFi address to play at residences in different states

  • Visitor
  • Can I use 1 Spotify premium account with same email address but different WiFi address to play at residences in different states
  • Joan
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes