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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8956 Views
  • 65 replies
  • 8 likes
  • Other
  • 8956 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19678 Views
  • 9 replies
  • 2 likes
  • Other
  • 19678 Views
  • 9 replies
  • 2 likes

Web player crashes - chromebook

PlanFreeCountryUnited KingdomDeviceSamsung Chromebook Plus (2017)Operating SystemChrome OS My Question or Issue My web player crashes every time I open an artist page or an album. I am given the 'something went wrong while displaying this web page' e...

  • Newbie
  • Plan Free Country United Kingdom Device Samsung Chromebook Plus (2017) Operating System Chrome OS  My Question or Issue  My web player crashes every time I open an artist page or a...
  • magnus31415
  • Casual Listener
  • 1545 Views
  • 5 replies
  • 4 likes
  • 1545 Views
  • 5 replies
  • 4 likes

Solved!! Marantz M-CR610 asking for Spotify Premium Account but I do have one

PlanPremiumCountry UKDeviceMarantz M-CR610Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a new Family Premium Spotify User. I have a Marantz M-CR610 which has Spotify. I want to send music to it from the Spotify App...

  • Casual Listener
  • Plan Premium Country  UK Device Marantz M-CR610 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am a new Family Premium Spotify User...
  • ratomago
  • Casual Listener
  • 1715 Views
  • 1 replies
  • 0 likes
  • Marantz
  • 1715 Views
  • 1 replies
  • 0 likes

Automatical resume on Echo

PlanPremiumCountry DeviceEchoOperating System My Question or Issue Hi since a few month I have the problem that Spotify automatically resumes the last Playbook (for my kids) on Echo within an undefined random time.I already stopped all notifications ...

  • Newbie
  •   Plan Premium Country   Device Echo Operating System   My Question or Issue   Hi since a few month I have the problem that Spotify automatically resumes the last Playb...
  • 285 Views
  • 0 replies
  • 0 likes
  • Other
  • 285 Views
  • 0 replies
  • 0 likes

Superuser Contribution Public playlist limit?

I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a limit on how many playlists I can make public?

  • Newbie
  • I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a  limit on how m...
  • Peter
  • Spotify Legend
  • 2794 Views
  • 1 replies
  • 5 likes
  • Other
  • 2794 Views
  • 1 replies
  • 5 likes

Wondering if I’ll lose premium

Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where it’s the student plan, will Spotify remove my premiu...

  • Newbie
  • Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where i...
  • Agustin6
  • Composer
  • 346 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 346 Views
  • 2 replies
  • 0 likes

Solved!! Music Under Incorrect Artist

My Question or IssueTo anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM, a Korean artist, who coincidently has the same stage name...

  • Casual Listener
  •  My Question or Issue To anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM...
  • Rae347
  • Casual Listener
  • 492 Views
  • 2 replies
  • 0 likes
  • music
  • 492 Views
  • 2 replies
  • 0 likes

Web Player doesn't work. It only works when turn on VPN.

I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner, the playback status just freezes at 0:00. I only ...

  • Visitor
  • I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner...
  • user-removed
  • Not applicable
  • 807 Views
  • 3 replies
  • 1 likes
  • Other
  • 807 Views
  • 3 replies
  • 1 likes

Null is connected

PlanPremiumCountrySweden DeviceSamsung Galaxy Watch 46mm and Samsung Galaxy S9 My Question or IssueWhen my watch is connected to the phone i have a notification from Spotify that says "Null is connected". It works fine otherwise, but this notificatio...

  • Newbie
  • Plan Premium Country Sweden   Device Samsung Galaxy Watch 46mm and Samsung Galaxy S9     My Question or Issue When my watch is connected to the phone i have a notification fr...
  • RDA1074
  • Newbie
  • 3207 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 3207 Views
  • 1 replies
  • 0 likes

Spotify player not working in Facebook

Hi, I have spotify premium and am using it on my desktop. I can't seem to get any spotify links to embed as players within Facebook - I'm trying to share some new releases but whenever I link to them on Facebook (whichever link I try) it creates a li...

  • Casual Listener
  •   Hi,    I have spotify premium and am using it on my desktop.    I can't seem to get any spotify links to embed as players within Facebook - I'm trying to share some ne...
  • 487 Views
  • 0 replies
  • 1 likes
  • music
  • 487 Views
  • 0 replies
  • 1 likes

Superuser Contribution PS4 Spotify Connect Issue

Hello! I'm not sure where should I ask this question because I couldn't find the console help category. I have a problem with other people using my Spotify. While playing on PS4, random people can connect to my PS4 Spotify with Connect and start play...

  • Newbie
  •   Hello!   I'm not sure where should I ask this question because I couldn't find the console help category.   I have a problem with other people using my Spotify. While playi...
  • Guido
  • Spotify Legend
  • 644 Views
  • 1 replies
  • 0 likes
  • Connect
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recover list of past Release Radar playlists

Hi, I really liked the songs from my last automatically generated Release Radar playlist but it was unfortunately renewed this week before I could save it to my local playlists. Is there any way I can recover the playlist or at least find the list of...

  • Gig Goer
  •   Hi,  I really liked the songs from my last automatically generated Release Radar playlist but it was unfortunately renewed this week before I could save it to my local playlists.  ...
  • Guido
  • Spotify Legend
  • 35658 Views
  • 1 replies
  • 10 likes
  • music
  • 35658 Views
  • 1 replies
  • 10 likes

Solved!!Superuser Contribution Getting ads on Web Player for Unlimited plan

On the Spotify website /web player, a mix of my own playlist does not work and now there are ads between the songs, I pay for the service, I do not want ads.< moderator edit >

  • Music Fan
  • On the Spotify website /web player, a mix of my own playlist does not work and now there are ads between the songs, I pay for the service, I do not want ads. < moderator edit >
  • Mulgie
  • Music Fan
  • 5433 Views
  • 43 replies
  • 14 likes
  • music
  • 5433 Views
  • 43 replies
  • 14 likes

Superuser Contribution Certain songs just won't play

So i'v had spotify premium for about 6 monhts give or take and now a few songs will not play regardless wether it's on my phone or computer. It's only a few that i'm certain are available in my country,as the rest of the album has no trouble playing,...

  • Newbie
  •   So i'v had spotify premium for about 6 monhts give or take and now a few songs will not play regardless wether it's on my phone or computer. It's only a few that i'm certain are available in ...
  • Guido
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • Other
  • 429 Views
  • 1 replies
  • 0 likes

Xbox One Update Compression

DeviceXbox One X My Question or Issue Spotify updated on my xbox one x today (Nov 15, 2018 ) and now all of the music seems even more compressed than it was before. Any way of fixing this for xbox one x?

  • Newbie
  •    Device Xbox One X     My Question or Issue  Spotify updated on my xbox one x today (Nov 15, 2018 ) and now all of the music seems even more compressed than it was be...
  • 703 Views
  • 0 replies
  • 1 likes
  • music
    Other
  • 703 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Enable player in your browser" overlay after a few songs

PlanFree/PremiumCountry United States of AmericaDeviceMicrosoft Edge browserOperating SystemWindows 10 My Question or Issue I will be listening to some music fine. After a few songs, an overlay will come up over the entire webplayer. It says "Enable ...

spotify error.png
  • Regular
  • Plan Free/Premium Country  United States of America Device Microsoft Edge browser Operating System Windows 10   My Question or Issue  I will be listening to some music fine. ...
  • dhamijad
  • Regular
  • 1102 Views
  • 4 replies
  • 0 likes
  • Other
  • 1102 Views
  • 4 replies
  • 0 likes

Library on shuffle playing songs not in library

Whether I am accessing Spotify on via Windows or Android, I usually just put my Library on shuffle. In the past few weeks, it keeps playing songs from the "A Star is Born" soundtrack. These songs are not in my library. Why do they keep playing them? ...

  • Newbie
  •   Whether I am accessing Spotify on via Windows or Android, I usually just put my Library on shuffle.  In the past few weeks, it keeps playing songs from the "A Star is Born" soundtrack.&n...
  • 321 Views
  • 0 replies
  • 1 likes
  • Other
  • 321 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Can't make a secret playlist become public again

I have several playlists which I have made secret.When I change their state to become public they are still can't be searched and are not visible in my public playlists.Their status is changed (ie choosing make secret shows the option to make public ...

  • Regular
  • I have several playlists which I have made secret. When I change their state to become public they are still can't be searched and are not visible in my public playlists. Their status is changed (i...
  • YoLaGarg
  • Regular
  • 678 Views
  • 2 replies
  • 0 likes
  • Other
  • 678 Views
  • 2 replies
  • 0 likes

Can't play music with Echo through the mobile app.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8+ and Amazon Echo 2nd genOperating SystemAndroid Version 8.0.0 Samsung Experience Version 9.0 My Question or IssueHey, yesterday using my mobile app to connect to my echo worked. However today I am tryin...

  • Newbie
  •   Plan Premium Country Canada Device Samsung Galaxy S8+ and Amazon Echo 2nd gen Operating System Android Version 8.0.0 Samsung Experience Version 9.0   My Question or Issue H...
  • 356 Views
  • 0 replies
  • 0 likes
  • music
    Samsung
  • 356 Views
  • 0 replies
  • 0 likes

[Web Player][Running] web player stuck on ad

Have tried everything in every thread on these boards. Work computer so can't download the ap -- solutions needed for web player only please.

  • Newbie
  • Have tried everything in every thread on these boards. Work computer so can't download the ap -- solutions needed for web player only please.
  • 434 Views
  • 0 replies
  • 0 likes
  • Running
    Web Player
  • 434 Views
  • 0 replies
  • 0 likes

Chrome Web Player Not Playing Music

PlanFreeCountryUSA DeviceGoogle ChromeOperating SystemWindows 10My Question or Issue This morning I was listening to some songs when all of the sudden I could no longer play songs on my web player. I try to spam click the play button of a song on a p...

  • Newbie
  • Plan Free Country USA  Device Google Chrome Operating System Windows 10 My Question or Issue   This morning I was listening to some songs when all of the sudden I could no longer ...
  • 599 Views
  • 0 replies
  • 2 likes
  • Other
  • 599 Views
  • 0 replies
  • 2 likes