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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11749 Views
  • 78 replies
  • 9 likes
  • Other
  • 11749 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20421 Views
  • 9 replies
  • 2 likes
  • Other
  • 20421 Views
  • 9 replies
  • 2 likes

Podcast turns silent after ad at end of episode

When I listen to podcasts that have ads popping up before/during/after episodes (Distractible podcast is the one I’m having issues with) after the last ad plays and then goes to the next episode, it starts playing but silent. The timer still counts l...

  • Newbie
  • When I listen to podcasts that have ads popping up before/during/after episodes (Distractible podcast is the one I’m having issues with) after the last ad plays and then goes to the next episode, it ...
  • ribezaz
  • Spotify Star
  • 559 Views
  • 3 replies
  • 1 likes
  • Other
  • 559 Views
  • 3 replies
  • 1 likes

Superuser Contribution Where are the cookies settings for Spotify

I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?

  • Visitor
  • I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?
  • FrustratedUser1000
  • Newbie
  • 2456 Views
  • 3 replies
  • 1 likes
  • 2456 Views
  • 3 replies
  • 1 likes

Superuser Contribution Embed Spotify Links in WordPress Blog Posts to Increase Spotify Views

We are currently publishing our Syncfusion blogs in audio format on Spotify and embedding the Spotify link into the respective WordPress blog posts. The audio plays as expected on WordPress, but the user count and views on our Spotify account do not ...

  • Newbie
  • We are currently publishing our Syncfusion blogs in audio format on Spotify and embedding the Spotify link into the respective WordPress blog posts. The audio plays as expected on WordPress, but the ...
  • Joan
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect device removed but still showing

PlanPremiumCountryUKDeviceiPhone 12 and PC appOperating SystemiOS17 and Windows 11 My Question or IssueI have removed a device (sold an Amazon Echo) but it's still showing in my list of Spotify Connect devices. It's greyed out so I cannot select the ...

  • Visitor
  • Plan Premium Country UK Device iPhone 12 and PC app Operating System iOS17 and Windows 11   My Question or Issue I have removed a device (sold an Amazon Echo) but it's stil...
  • Vasil
  • Moderator
  • 299 Views
  • 1 replies
  • 0 likes
  • Connect
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Assistant & Spotify Family Plan

Hello, I am looking for some tips. Here is my set up:Child A has a google voice device in their roomChild B has a google voice device in their roomChild A & B are both in my Google family groupParent A (Me) setup a spotify account, assigning Child A ...

  • Casual Listener
  • Hello, I am looking for some tips. Here is my set up: Child A has a google voice device in their room Child B has a google voice device in their room Child A & B are both in my Google family ...
  • jwllwj
  • Casual Listener
  • 4941 Views
  • 8 replies
  • 3 likes
  • 4941 Views
  • 8 replies
  • 3 likes

Superuser Contribution [Community] Merging ideas reopens idea

I posted an idea today and received an emai lsaying it had been merged into a comment on another idea. However that idea has been closed. I understand that ostensibly you monitor closed ideas to see if they get 500 votes in 18 months but I do not thi...

  • Regular
  • I posted an idea today and received an emai lsaying it had been merged into a comment on another idea. However that idea has been closed. I understand that ostensibly you monitor closed ideas to see ...
  • senrabnaneek
  • Music Fan
  • 508 Views
  • 2 replies
  • 0 likes
  • 508 Views
  • 2 replies
  • 0 likes

For the love of god, please change the lyrics background.

PlanPremiumCountryUSADeviceEvery device where lyrics is available My Question or IssuePlease please please change the background color of the lyrics, it's literally unusable for longer than 1 minute because it's an eyesore. The colors are too strong ...

  • Visitor
  •   Plan Premium Country USA Device Every device where lyrics is available     My Question or Issue Please please please change the background color of the lyrics, it's literal...
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 2 likes
  • music
    Other
    TV
  • 189 Views
  • 1 replies
  • 2 likes

Superuser Contribution Hiding tracks in Release Radar can't be undone and marked as 'not available'

When hovering over a track in the release radar an ambiguous 'Hide' icon button is shown, I just clicked it by accident. I can't undo this and the content is marked as 'unavailable' when clicked, and therefor unplayable, this is buggy and straight up...

  • Visitor
  • When hovering over a track in the release radar an ambiguous 'Hide' icon button is shown, I just clicked it by accident. I can't undo this and the content is marked as 'unavailable' when clicked, and...
  • AlejaR
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Can't play or queue Playlists and single Songs

PlanPremiumCountryDEDevice(Firefox 128.0.3)Operating System(X64, Arch Linux) My Question or IssueI reloaded the page and cleared the cache, though the following still happens:Hitting the play button on a single song or on a playlist won't start that ...

  • Casual Listener
  • Plan Premium Country DE Device (Firefox 128.0.3) Operating System (X64, Arch Linux)   My Question or Issue I reloaded the page and cleared the cache, though the following still happens...
  • pyBlob
  • Casual Listener
  • 8797 Views
  • 6 replies
  • 4 likes
  • Add Playlist to Queue
    Play Playlist
  • 8797 Views
  • 6 replies
  • 4 likes

Audiobook available for my friend's premium account not available to me

My friend recommended me this audiobook. https://open.spotify.com/show/1WSZrqvU3ErSwphLZecZlx?si=ceLkI4IaT6SlyhiagEsn2w When I went to it, I want me to pay for it. But I already have premium account. The screenshot from my friend indicates that it sh...

  • Visitor
  • My friend recommended me this audiobook.    https://open.spotify.com/show/1WSZrqvU3ErSwphLZecZlx?si=ceLkI4IaT6SlyhiagEsn2w   When I went to it, I want me to pay for it. But I alrea...
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Option to disable video on podcasts to save data on all platforms

Give us the option on Android and iOS to disable video playback so users can save data usage. 3 hours of 1080p is a lot of data used. This is a huge problem for so many users, especially ones you want to use Spotify away from home. This could be a de...

  • Casual Listener
  • Give us the option on Android and iOS to disable video playback so users can save data usage. 3 hours of 1080p is a lot of data used. This is a huge problem for so many users, especially ones you wan...
  • basyroger
  • Newbie
  • 141611 Views
  • 41 replies
  • 15 likes
  • Other
  • 141611 Views
  • 41 replies
  • 15 likes

Superuser Contribution No puedo ver la actividad de amigos

Instale ayer la app en la computadora. Funciona todo bien excepto esto. Probé volver a instalarla, cambiar el acelerador de hardware y nada. Entiendo que el origen del problema es que se me desactiva SOLO (sin que lo toque) el botón de "entérate de l...

  • Casual Listener
  • Instale ayer la app en la computadora. Funciona todo bien excepto esto. Probé volver a instalarla, cambiar el acelerador de hardware y nada. Entiendo que el origen del problema es que se me desactiva...
  • ribezaz
  • Spotify Star
  • 399 Views
  • 1 replies
  • 1 likes
  • 399 Views
  • 1 replies
  • 1 likes

Smart shuffle

My smart Shuffle on my liked playlist keeps only playing country. How do I fix it or is there any fix for it? I’m really getting frustrated with it and I’m about to just cancel my membership.

  • Visitor
  • My smart Shuffle on my liked playlist keeps only playing country. How do I fix it or is there any fix for it? I’m really getting frustrated with it and I’m about to just cancel my membership.
  • truewill1
  • Casual Listener
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access AudioBooks

I was in a family plan for Spotify until I just noticed I could gain access to audio books if i made my own account so I decided to leave and join the student plan. Upon doing so I am still unable to gain access to the audio books I've checked all my...

  • Newbie
  • I was in a family plan for Spotify until I just noticed I could gain access to audio books if i made my own account so I decided to leave and join the student plan. Upon doing so I am still unable to...
  • Dessi
  • Moderator
  • 419 Views
  • 2 replies
  • 1 likes
  • Other
  • 419 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to remove local files that no longer exist

DeviceWindows 11 PC My Question or IssueI have two dozen local files on my Spotify app but most of them don't exist anymore. I unliked them and they don't play (I get the error "Spotify can't play this right now... you can import it" (with no informa...

  • Music Fan
  • Device Windows 11 PC   My Question or Issue I have two dozen local files on my Spotify app but most of them don't exist anymore. I unliked them and they don't play (I get the error "Spotify ...
  • Yordan
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • music
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can’t I download my music to play offline on my new phone?

I have recently got a new phone and now I can’t download my music to play offline as it says “you’re out of offline devices, disable offline listening or remove all downloads from other devices”

  • Visitor
  • I have recently got a new phone and now I can’t download my music to play offline as it says “you’re out of offline devices, disable offline listening or remove all downloads from other devices”
  • OscarDC
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Spotify Supporting Serato

Why doesn't Spotify support Serato anymore it would be so convenient for me and others to not have to jump back and fourth from music softwares plus i prefer Spotify over other softwares. Even if they had to charge a extra fee like Tidal to be able t...

  • Newbie
  • Why doesn't Spotify support Serato anymore it would be so convenient for me and others to not have to jump back and fourth from music softwares plus i prefer Spotify over other softwares. Even if the...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Superuser Contribution how to avoid spotify playing on a second device

I move a lot with my spotify music (home, office, car, 2nd home). The problem appears when anyone at home/2nd home/office, asks Alexa to play music on other location from where I am.It disconnects my Spotify to play on the other device, being very an...

  • Casual Listener
  • I move a lot with my spotify music (home, office, car, 2nd home). The problem appears when anyone at home/2nd home/office, asks Alexa to play music on other location from where I am. It disconnects ...
  • rb3n
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes