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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10494 Views
  • 72 replies
  • 9 likes
  • Other
  • 10494 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20153 Views
  • 9 replies
  • 2 likes
  • Other
  • 20153 Views
  • 9 replies
  • 2 likes

Superuser Contribution Whatever song I search keeps repeating

When I look up a song on Spotify I press play and the song plays and that's nice but then when the song ends this song gets repeated and that's not nice I don't want to listen to the song I just listened to so does anyone know how to stop this it sta...

  • Visitor
  • When I look up a song on Spotify I press play and the song plays and that's nice but then when the song ends this song gets repeated and that's not nice I don't want to listen to the song I just list...
  • Nicoparkes
  • Newbie
  • 13294 Views
  • 12 replies
  • 2 likes
  • music
    Other
  • 13294 Views
  • 12 replies
  • 2 likes

Superuser Contribution Podcast Episodes getting removed forever after I played it.

Hello. I know this is quite shameful but I listen to NSFW podcasts here on Spotify. But there is something that had me frustrated for a while now. After I play or click an episode, all episodes/audio files from the creator suddenly gets removed out o...

  • Visitor
  • Hello.  I know this is quite shameful but I listen to NSFW podcasts here on Spotify. But there is something that had me frustrated for a while now.   After I play or click an episode, al...
  • OscarDC
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Statistics not updating

Since about 24 hours the statistics on podcasters have been off, not showing any more listens. So I updated the app and logged in again, and I listen to some of my episodes but nothing happens. And usually it takes about an hour before I can see it o...

  • Visitor
  • Since about 24 hours the statistics on podcasters have been off, not showing any more listens. So I updated the app and logged in again, and I listen to some of my episodes but nothing happens. And u...
  • Yordan
  • Moderator
  • 674 Views
  • 1 replies
  • 0 likes
  • Other
  • 674 Views
  • 1 replies
  • 0 likes

Solved!! Upcoming release URI not working

Hello, I have an upcoming release and I’m trying to creat a pre save link on Feature.fm I can copy my release URI on my Spotify for Artists upcoming release page but Feature.fm tells me it is not valid. If I try to open the link on Spotify, I get a “...

  • Casual Listener
  • Hello, I have an upcoming release and I’m trying to creat a pre save link on Feature.fm I can copy my release URI on my Spotify for Artists upcoming release page but Feature.fm tells me it is not...
  • hannahwelte
  • Casual Listener
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on TV just shows a grey screen

Whenever Spotify on my LG TV is supposed to show the currently playing song's screen, it instead just shows a grey screen and doesn't respond to any input anymore.

  • Regular
  • Whenever Spotify on my LG TV is supposed to show the currently playing song's screen, it instead just shows a grey screen and doesn't respond to any input anymore.
  • Eni
  • Moderator
  • 1020 Views
  • 9 replies
  • 0 likes
  • 1020 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify connect not synchronize time of played song

PlanPremiumCountryCZDevicePC/LaptopOperating System/SpotifyWindows 10 (microsoft store) - playing device - Spotify pro Windows (64bitová verze)1.2.40.599.g606b7f29Windows 11 (microsoft store) - connected device - Spotify pro Windows (64bitová verze)1...

  • Music Fan
  • Plan Premium Country CZ Device PC/Laptop Operating System/Spotify Windows 10 (microsoft store) - playing device - Spotify pro Windows (64bitová verze) 1.2.40.599.g606b7f29 Windows 11 (micros...
  • tinouc
  • Casual Listener
  • 4634 Views
  • 42 replies
  • 8 likes
  • spotify connect
  • 4634 Views
  • 42 replies
  • 8 likes

Solved!! offline not working with Samsung Gear Sport

I run without my phone, using the Spotify app in offline mode with the Samsung Gear Sport. The app is nearly useless; although my 200-song playlist is downloaded, it only shows the first 20 or so songs. It often gets hung up where it stops playing al...

  • Regular
  • I run without my phone, using the Spotify app in offline mode with the Samsung Gear Sport.  The app is nearly useless; although my 200-song playlist is downloaded, it only shows the first 2...
  • ZeppyAudio71
  • Newbie
  • 27013 Views
  • 105 replies
  • 13 likes
  • 27013 Views
  • 105 replies
  • 13 likes

Superuser Contribution Songs Cannot be Played only from my account

Hi. I have been trying play songs on my account from a few days. I tried playing on different devices but as soon as I click the song it appears and dissappears. I am unable to play any song. I made a new account to check if it's the phone or account...

  • Visitor
  • Hi. I have been trying play songs on my account from a few days. I tried playing on different devices but as soon as I click the song it appears and dissappears. I am unable to play any song. I made ...
  • Yordan
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs automatically shuffle

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s10Operating SystemAndroid 11 My Question or IssueEvery time I open the Spotify app on Android, my liked songs are set to shuffle as default. I almost never want to shuffle my liked songs. WHY does it...

  • Visitor
  • Plan Premium Country Netherlands Device Samsung Galaxy s10 Operating System Android 11   My Question or Issue Every time I open the Spotify app on Android, my liked songs are set to sh...
  • Joan
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • music
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop receiving notifications from artists I don't even follow

I keep getting new release notifications for an artist called Santhu Omkar. I don't follow that user or the featured artists in their singles, or any related genre or podcast. I checked my profile for any related artists I am following or if I am acc...

  • Regular
  • I keep getting new release notifications for an artist called Santhu Omkar. I don't follow that user or the featured artists in their singles, or any related genre or podcast. I checked my profile fo...
  • MihailY
  • Moderator
  • 681 Views
  • 9 replies
  • 1 likes
  • 681 Views
  • 9 replies
  • 1 likes

Can I take down a playlist stolen from me?

So, someone stole my playlist which I created, it was copied down to the playlists cover (a picture I had taken on my own phone) and the person blocked my account afterwards, I also think they may have sent a bot out to report my playlist which lead ...

  • Newbie
  • So, someone stole my playlist which I created, it was copied down to the playlists cover (a picture I had taken on my own phone) and the person blocked my account afterwards, I also think they may ha...
  • Caprica6
  • Casual Listener
  • 995 Views
  • 3 replies
  • 1 likes
  • 995 Views
  • 3 replies
  • 1 likes

Superuser Contribution "Episodes Unavailable"

PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to listen to my podcasts, but every podcast that i have, all episodes are listed at "unav...

  • Visitor
  •   Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Im...
  • OscarDC
  • Moderator
  • 4959 Views
  • 1 replies
  • 0 likes
  • Other
  • 4959 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on the TV has a different playlist than the computer

I am a Premium user with my family. But one of my children's Spotify on the TV has a different playlist than the one on his computer.The playlist on the computer is almost nothing, but the TV has a long list of music that it would also like to listen...

  • Newbie
  • I am a Premium user with my family. But one of my children's Spotify on the TV has a different playlist than the one on his computer.The playlist on the computer is almost nothing, but the TV has a l...
  • Eni
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Can't upload files from phone to podcast now

Not sure why you can't upload files but in the end it will only hurt you because we can find another place for our podcast. Today is the second day that your app will not upload files. I won't wait long for the fix because after this email I will fin...

  • Visitor
  • Not sure why you can't upload files but in the end it will only hurt you because we can find another place for our podcast. Today is the second day that your app will not upload files. I won't wait l...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Navigation Issue: Glitch in navigation between songs within the Album

Hi Spotify team, While connecting my Android mobile to a Samsung sound bar using the Wi-Fi connectivity feature and trying to play songs from the Android app, I'm experiencing an issue where switching between songs within an album fails. In other wor...

  • Newbie
  • Hi Spotify team,   While connecting my Android mobile to a Samsung sound bar using the Wi-Fi connectivity feature and trying to play songs from the Android app, I'm experiencing an issue where...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] What's New page is limiting the amount of releases to list

PlanPremiumDeviceDesktopOperating SystemWindows 10My Question or IssueI noticed recently the amount of releases that will load in the What's New section will stop when scrolling down a certain amount on the desktop app. The mobile app loads a lot mor...

  • Newbie
  • Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I noticed recently the amount of releases that will load in the What's New section will stop when scrolling down a ...
  • mrqlub
  • Newbie
  • 486 Views
  • 6 replies
  • 1 likes
  • music
  • 486 Views
  • 6 replies
  • 1 likes

Superuser Contribution Alexa won't play Spotify

A few days ago, my Alexa (Echo 3rd gen) stopped playing Spotify. I say, play tunes. She goes, Tunes from Spotify. Like she normally does. Then... A beautiful playlist of silence errupts in my room i.e she doesn't actually play it. This is really anno...

  • Casual Listener
  • A few days ago, my Alexa (Echo 3rd gen) stopped playing Spotify. I say, play tunes. She goes, Tunes from Spotify. Like she normally does. Then... A beautiful playlist of silence errupts in my room i....
  • Not applicable
  • 115079 Views
  • 118 replies
  • 21 likes
  • 115079 Views
  • 118 replies
  • 21 likes

Superuser Contribution The image should not disappear in dark mode.

When dark mode is activated, making the background image 80% or 90% black would be sufficient. We still want to see the image.

  • Newbie
  • When dark mode is activated, making the background image 80% or 90% black would be sufficient. We still want to see the image.
  • Elena
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • TV
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is greyed out

Queue button greyed out suddenly, tried clean installing, logging in again, restarted device but its still the same

  • Visitor
  • Queue button greyed out suddenly, tried clean installing, logging in again, restarted device but its still the same
  • Vasil
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution why are my songs glitching and bugging out when im listening to them

When im listening with my PAID subscription I'm getting random buffering and glitching that skips a few seconds in the song. Why is this happening? It keeps happening on both my mobile, laptop and PC where I have the app installed with family premium...

  • Visitor
  • When im listening with my PAID subscription I'm getting random buffering and glitching that skips a few seconds in the song. Why is this happening? It keeps happening on both my mobile, laptop and PC...
  • Yordan
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes