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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Jakewj
  • Visitor
  • 8330 Views
  • 57 replies
  • 7 likes
  • Other
  • 8330 Views
  • 57 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19488 Views
  • 9 replies
  • 2 likes
  • Other
  • 19488 Views
  • 9 replies
  • 2 likes

Superuser Contribution Issues on SAMSUNGTV

Suddenly, spotify app doesnt work on my Samsung TV. Just shows a white screen when you open it. Thanks

  • Casual Listener
  • Suddenly, spotify app doesnt work on my Samsung TV. Just shows a white screen when you open it. Thanks  
  • lazydog
  • Newbie
  • 1344 Views
  • 4 replies
  • 1 likes
  • Samsung
  • 1344 Views
  • 4 replies
  • 1 likes

Superuser Contribution I can’t play a specific playlist on my Alexa devices.

All other playlists work except the one I want to play. It is a large playlist. It has 596hours of music PlanPremiumCountryUSA Device(iPhone and Alexa)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • All other playlists work except the one I want to play. It is a large playlist. It has 596hours of music  Plan Premium Country USA   Device (iPhone and Alexa) Operating System (iOS...
  • Novy
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now.

I'm on Windows 10 using the Spotify website on Firefox.Whenever I try to play a song, it says "Spotify can't play this right now." and then tries playing the next song. But it says that for most songs, so it will quickly cycle through 5-10 songs befo...

  • Newbie
  • I'm on Windows 10 using the Spotify website on Firefox. Whenever I try to play a song, it says "Spotify can't play this right now." and then tries playing the next song. But it says that for most ...
  • 112 Views
  • 0 replies
  • 0 likes
  • Other
  • 112 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution "Episode Performance" graphs not working most of the time

Are the "Episode Performance" graphs expected to work any appreciable percent of the time? Among my posted podcast episodes, 95 – 99% of reported starts have had no effect on the graphs. How is it able to distinguish between a start and a stream if i...

  • Casual Listener
  • Are the "Episode Performance" graphs expected to work any appreciable percent of the time? Among my posted podcast episodes, 95 – 99% of reported starts have had no effect on the graphs. How is it ab...
  • AlejaR
  • Moderator
  • 965 Views
  • 7 replies
  • 0 likes
  • Other
  • 965 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shuffle puts songs I already listened to in queue after turning device back on

So I am listening to music while I'm playing my game and whenever I'm finished with using my device and I turn it off and then some time later I turn it back on, I go to listen to my music and then see the songs I have listened to in the queue alread...

  • Regular
  • So I am listening to music while I'm playing my game and whenever I'm finished with using my device and I turn it off and then some time later I turn it back on, I go to listen to my music and then s...
  • ForzaHorizon5_player
  • Regular
  • 89 Views
  • 2 replies
  • 0 likes
  • music
  • 89 Views
  • 2 replies
  • 0 likes

Superuser Contribution Release Radar

What I want from a release radar playlist:1. Only releases from the last week from artists I follow2. All releases from the last week from all artists I follow At least once a day, songs drop off and new ones are added. What's bad in this case is the...

  • Newbie
  • What I want from a release radar playlist: 1. Only releases from the last week from artists I follow 2. All releases from the last week from all artists I follow   At least once a day, songs...
  • AlejaR
  • Moderator
  • 126 Views
  • 1 replies
  • 1 likes
  • 126 Views
  • 1 replies
  • 1 likes

Superuser Contribution Specific song freezing before playing next song

PlanPremiumCountryUSADeviceiPhone 13 mini, windows desktop, comcastOperating System(iOS 18, Windows 10) My Question or IssueWhen the specific song “Photograph” by Cody Fry plays, it finishes the song and then freezes in silence for a few seconds befo...

  • Newbie
  • Plan Premium Country USA Device iPhone 13 mini, windows desktop, comcast Operating System (iOS 18, Windows 10)   My Question or Issue When the specific song “Photograph” by Cody Fry pl...
  • Yordan
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • music
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block Joe Rogan Podcast

I've already voted for the idea to allow a disable toggle for podcasts so I stop getting them inserted into recommended playlists, but how do I block a specific podcast? The home screen of the Mac Desktop app has become a continuous advertisement for...

  • Newbie
  • I've already voted for the idea to allow a disable toggle for podcasts so I stop getting them inserted into recommended playlists, but how do I block a specific podcast?   The home screen of t...
  • Umersoe
  • Visitor
  • 38269 Views
  • 183 replies
  • 594 likes
  • Block
    Desktop
    Podcasts
  • 38269 Views
  • 183 replies
  • 594 likes

Superuser Contribution There are wrong matches being made for concerts on artist names

It looks like the logic of matching an artist with a show automatically doesnt work. E.g I see a show called RAR at a theatre in Oslo. Spotify displays this as a concert with the artist RAR. I almost bought tickets, but I double checked with the venu...

  • Visitor
  • It looks like the logic of matching an artist with a show automatically doesnt work. E.g I see a show called RAR at a theatre in Oslo. Spotify displays this as a concert with the artist RAR. I almost...
  • Ar_i_ana
  • Newbie
  • 337 Views
  • 5 replies
  • 1 likes
  • 337 Views
  • 5 replies
  • 1 likes

Superuser Contribution Xbox playback stutters

PlanPremiumCountryUSADeviceXbox Series X My Question or IssueI've been using Spotify on my Xbox Series X for a year now, and it always stutters exactly once for almost a second near the last half a minute of every song. I've tried reinstalling it, bu...

  • Regular
  • Plan Premium Country USA Device Xbox Series X   My Question or Issue I've been using Spotify on my Xbox Series X for a year now, and it always stutters exactly once for almost a second n...
  • jackthewalrus
  • Visitor
  • 14949 Views
  • 33 replies
  • 2 likes
  • Other
  • 14949 Views
  • 33 replies
  • 2 likes

When did messages between user accounts on Spotify music get removed?

I believe that the Spotify music platform function of sending messages between user accounts was discontinued in 2017-2018, but I can't find anything from Spotify admin confirming that for use in a court case. I emailed legal@spotify.com earlier this...

  • Newbie
  • I believe that the Spotify music platform function of sending messages between user accounts was discontinued in 2017-2018, but I can't find anything from Spotify admin confirming that for use in a c...
  • 56 Views
  • 0 replies
  • 0 likes
  • 56 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with uploading asset to Spotify Canvas, that fits the spec sheet.

iPhone / MacOS(iPhone 11, iPhone 13 Pro)Operating System(iOS 15.6, macOS Monterey.)BrowserFirefox, Google Chrome, Safari I'm having general issues with uploading Spotify CanvasHello, I'm working as a Content Manager for a record label - and we have a...

  • Visitor
  • iPhone / MacOS (iPhone 11, iPhone 13 Pro) Operating System (iOS 15.6, macOS Monterey.) Browser Firefox, Google Chrome, Safari   I'm having general issues with uploading Spotify Canva...
  • Ivan_TQC_Panchenko
  • Visitor
  • 12553 Views
  • 17 replies
  • 12 likes
  • Sony
  • 12553 Views
  • 17 replies
  • 12 likes

Solved!!Superuser Contribution Problem logging in on Xbox

USA PremiumXbox OneI've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through wireless, pairing, or login and password. I've tried hard console ...

  • Newbie
  • USA  Premium Xbox One I've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through wi...
  • Anastazie
  • Newbie
  • 17481 Views
  • 12 replies
  • 2 likes
  • Login
    Other
    Premium
  • 17481 Views
  • 12 replies
  • 2 likes

Superuser Contribution Marked as Played Podcasts Replaying

PlanPremiumCountryJapanDeviceiPhone 8/iPhone 12Operating SystemiOS 16.6My Question or IssueEven though I have listed to episodes of a podcast, once an episode is over often I have podcast episodes I’ve already listened to & are marked as played start...

  • Regular
  • Plan Premium Country Japan Device iPhone 8/iPhone 12 Operating System iOS 16.6 My Question or Issue Even though I have listed to episodes of a podcast, once an episode is over often I have p...
  • meguisb
  • Music Fan
  • 3324 Views
  • 13 replies
  • 1 likes
  • 3324 Views
  • 13 replies
  • 1 likes

Superuser Contribution Playback stops automatically on Amazon echo device

Plan/PremiumCountryUkDeviceAmazon echo dot My Question or Issuehello, we use a specific white noise track for our daughter to sleep. For a while now, when we play this on repeat only through our echo dot device, it will stop after a few repeats and r...

  • Newbie
  • Plan /Premium Country Uk Device Amazon echo dot    My Question or Issue hello,  we use a specific white noise track for our daughter to sleep. For a while now, when we play th...
  • Myemotions36
  • Visitor
  • 1423 Views
  • 23 replies
  • 2 likes
  • Other
  • 1423 Views
  • 23 replies
  • 2 likes

Superuser Contribution "We were unable to publish your episode. Please try again."

I get this error message when I try to publish my podcast via Spotify For Podcasters.My account is verified, my podcast has been uploaded. Very strange. Any idea what's wrong? PlanFreeCountryFranceDeviceMacBook Air M2Operating SystemMac OS MontereyMy...

  • Visitor
  • I get this error message when I try to publish my podcast via Spotify For Podcasters. My account is verified, my podcast has been uploaded. Very strange. Any idea what's wrong?   Plan Free ...
  • Vasil
  • Moderator
  • 154 Views
  • 3 replies
  • 0 likes
  • Other
  • 154 Views
  • 3 replies
  • 0 likes

Spotify multiple streams with family plan? I want to come back...

PlanFamily PlanCountryUSADeviceiPhones and Amazon EchosMy Question or IssueSo I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a family plan. If my son has an echo in his room, or I have one in the ...

  • Casual Listener
  • Plan Family Plan Country USA Device iPhones and Amazon Echos My Question or Issue So I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a fami...
  • Gtilux
  • Newbie
  • 12686 Views
  • 19 replies
  • 16 likes
  • Premium
    Subscription
    Unlimited
  • 12686 Views
  • 19 replies
  • 16 likes