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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8369 Views
  • 59 replies
  • 8 likes
  • Other
  • 8369 Views
  • 59 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19497 Views
  • 9 replies
  • 2 likes
  • Other
  • 19497 Views
  • 9 replies
  • 2 likes

Spotify web client, high in game latency

Due to these extreme circumstances i have decided to deliver a post here with a pressing issue I am facing.Gaming and listening to music is my greatest joy, thus this makes me really upset when I can’t do both. I am using the spotify web client due t...

  • Casual Listener
  •  Due to these extreme circumstances i have decided to deliver a post here with a pressing issue I am facing. Gaming and listening to music is my greatest joy, thus this makes me really upset wh...
  • 497 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 497 Views
  • 0 replies
  • 0 likes

Podcasts

I have Spofity Premium and a Windows phone. Does my Spotify offer Podcasts? I can't find it in my menus.

  • Newbie
  • I have Spofity Premium and a Windows phone.  Does my Spotify offer Podcasts?  I can't find it in my menus.
  • 489 Views
  • 0 replies
  • 0 likes
  • 489 Views
  • 0 replies
  • 0 likes

Spotify connection cuts all the time

Hi Everyone, I am using Spotify Premum on my Toshiba Laptop, connection WiFi, Windows 8, then through my Stereo Amp (Marantz PM5004). The problem is that the connection starts to cut, then gets worse until it is worthless. If I change the artist it w...

  • Newbie
  • Hi Everyone,      I am using Spotify Premum on my Toshiba Laptop, connection WiFi, Windows 8, then through my Stereo Amp (Marantz PM5004). The problem is that the connection starts t...
  • MaryS
  • Roadie
  • 459 Views
  • 1 replies
  • 0 likes
  • Connect
    Marantz
  • 459 Views
  • 1 replies
  • 0 likes

Spotify on PS4 wont open

My spotify App on my PS4 wont open, its only a black screen with the Spotify logo and some loading bars under in the middle of the screen.1. I have internet2. I have updated the app3. I have delited it and downloaded againHavibg a party in my house i...

  • Newbie
  • My spotify App on my PS4 wont open, its only a black screen with the Spotify logo and some loading bars under in the middle of the screen. 1. I have internet 2. I have updated the app 3. I have ...
  • 530 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 530 Views
  • 0 replies
  • 0 likes

How to choose the highest sound quality option?

Hey, I just registered for the free 30 Day Premium Trial on my desktop Windows 7 Computer. I double checked the help board and according to the information there, Spotify offers 3 different qualities for streaming, but if I go to the options menu it ...

  • Newbie
  • Hey,  I just registered for the free 30 Day Premium Trial on my desktop Windows 7 Computer. I double checked the help board and according to the information there, Spotify offers 3 different qu...
  • iamthecrime
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 350 Views
  • 1 replies
  • 0 likes

I can't follow new artists

Hi!For months I can't follow any artists because they won't show in the artists that I'm following. I need to follow an album and then, maybe, they'll show in my collection. And, the artists I'm following without follow an album, I can't unfollow the...

  • Newbie
  • Hi! For months I can't follow any artists because they won't show in the artists that I'm following. I need to follow an album and then, maybe, they'll show in my collection. And, the artists I...
  • 310 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 310 Views
  • 0 replies
  • 0 likes

Someone is connecting to my account

I found out that someone is connecting to my account from the available devices and they are adding music and playlists. I have tried to change my password but my spotify account is connected to my facebook page. So I changed my password for facebook...

  • Newbie
  • I found out that someone is connecting to my account from the available devices and they are adding music and playlists. I have tried to change my password but my spotify account is connected to my f...
  • osornios
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Connect
  • 364 Views
  • 1 replies
  • 0 likes

Impossible to play any music

Hi, I've been not able to play any music since several days neither from my desktop windows or online for playslists or radio from Spotify. The reader just jump from track to track without playing any music... What is problem? Thanks for your help

  • Casual Listener
  • Hi,    I've been not able to play any music since several days neither from my desktop windows or online for playslists or radio from Spotify. The reader just jump from track to track wit...
  • julienH67
  • Casual Listener
  • 532 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 532 Views
  • 2 replies
  • 0 likes

Not able to find playlist that exist?

HiI have listened and added a playlist called "thought for food" and I am quite sure it is a "Spotify" playlist.I have also added it to my Sonos favorits but now its gone in my Spotify but still in Sonos (saying its a claeswillen Spotify playlist)?Wh...

  • Casual Listener
  • Hi I have listened and added a playlist called "thought for food" and I am quite sure it is a "Spotify" playlist. I have also added it to my Sonos favorits but now its gone in my Spotify but still ...
  • osornios
  • Spotify Star
  • 1280 Views
  • 2 replies
  • 0 likes
  • Other
  • 1280 Views
  • 2 replies
  • 0 likes

Songs Deleted After Update

Hi! So before the update, I had 980 songs on my Spotify. I went to check how many song had downloaded, and it said I only had 200 and something songs... What happened? Is there anyway to get them back? I'll understand if I can't, but I pay for Premiu...

  • Casual Listener
  • Hi! So before the update, I had 980 songs on my Spotify. I went to check how many song had downloaded, and it said I only had 200 and something songs... What happened? Is there anyway to get them bac...
  • osornios
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Other
  • 309 Views
  • 1 replies
  • 0 likes

Ignoring users in the Ideas section

It looks like clicking on "Ignore" on a user profile does not hide his postings in the Ideas section of the forum. Could this be fixed perhaps, as it would be very useful in case of annoying spammers etc.?

  • Roadie
  • It looks like clicking on "Ignore" on a user profile does not hide his postings in the Ideas section of the forum. Could this be fixed perhaps, as it would be very useful in case of annoying spammers...
  • 278 Views
  • 0 replies
  • 0 likes
  • Other
  • 278 Views
  • 0 replies
  • 0 likes

Discover weekly hasnt updated for two weeks

As the title states, my discover weekly hasnt updated for two weeks in a row. I have tried unfollowing and following again, making it available offline, but it hasnt helped.

  • Newbie
  • As the title states, my discover weekly hasnt updated for two weeks in a row. I have tried unfollowing and following again, making it available offline, but it hasnt helped.
  • MaryS
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • Other
  • 263 Views
  • 1 replies
  • 0 likes

Help

Hi I am have trouble with my Spotify when ever I play my playlist I can listen to one or three songs and then it shuts off the app I don't know if it's because I have to many songs or if it's a mount function with the app I don't know but I need help...

  • Newbie
  • Hi I am have trouble with my Spotify when ever I play my playlist I can listen to one or three songs and then it shuts off the app I don't know if it's because I have to many songs or if it's a mount...
  • MaryS
  • Roadie
  • 625 Views
  • 1 replies
  • 0 likes
  • Connect
  • 625 Views
  • 1 replies
  • 0 likes

Amazon Kindle suddenly stopped working

Hi, I have an Amazon Kindle Fire and today my spotify suddenly doesn't play any music at all anymore. There isn't any indication of anything except that when I hit shuffle play, it just says get premium to listen to unlimited music. (that isn't exact...

  • Newbie
  • Hi, I have an Amazon Kindle Fire and today my spotify suddenly doesn't play any music at all anymore. There isn't any indication of anything except that when I hit shuffle play, it just says get prem...
  • MaryS
  • Roadie
  • 806 Views
  • 1 replies
  • 0 likes
  • Other
  • 806 Views
  • 1 replies
  • 0 likes

Problem with notification

Hello Suddenly i dont have the icon of notification on the spotify program in my pc! and i cant see the latest songs of my favorite djs neither i have notifications on my android mobile phone So what happened? and what can i do to fix this problem

  • Newbie
  • Hello    Suddenly i dont have the icon of notification on the spotify program in my pc! and i cant see the latest songs of my favorite djs   neither i have notifications on my andr...
  • MaryS
  • Roadie
  • 1057 Views
  • 1 replies
  • 1 likes
  • Other
  • 1057 Views
  • 1 replies
  • 1 likes

Very Bad Soundquality

Dear Support, dear Community, since a long while I have a problem with the soundquality of my spotify music. If I start streaming music ("radio") I have a very bad sound quality. There is something like a ratched in the background. I can't hear the m...

  • Newbie
  • Dear Support, dear Community,   since a long while I have a problem with the soundquality of my spotify music. If I start streaming music ("radio") I have a very bad sound quality. There is so...
  • MaryS
  • Roadie
  • 620 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    Philips
  • 620 Views
  • 1 replies
  • 0 likes

lost al my saved albums

I lost al my saved albums on spotify. Why they dissapeared or where they are gone?

  • Newbie
  • I lost al my saved albums on spotify. Why they dissapeared or where they are gone?
  • MaryS
  • Roadie
  • 994 Views
  • 1 replies
  • 0 likes
  • Other
  • 994 Views
  • 1 replies
  • 0 likes

Solved!! all my music is gone after logging out then back in

Got 30 day trial a week ago/got a bunch of music in my phone now and happen to log out and when I logged back in everything is gone and keeps telling me I got to get premium or get Spotify to use it....? Wtf its like I never used it before I'm pissed...

  • Visitor
  • Got 30 day trial a week ago/got a bunch of music in my phone now and happen to log out and when I logged back in everything is gone and keeps telling me I got to get premium or get Spotify to use it....
  • Nico
  • Community Legend
  • 5114 Views
  • 1 replies
  • 0 likes
  • Other
  • 5114 Views
  • 1 replies
  • 0 likes

Spotify keeps playing one playlist

Hey guys, I've had a problem a while now with the playlists. I listened to "music for concentration" and I followed it but when I go to play another song that's not in the playlist, after it finishes, the playlist plays and it's getting frustrating. ...

  • Newbie
  • Hey guys, I've had a problem a while now with the playlists. I listened to "music for concentration" and I followed it but when I go to play another song that's not in the playlist, after it finishes...
  • Nico
  • Community Legend
  • 690 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 690 Views
  • 1 replies
  • 0 likes