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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11733 Views
  • 78 replies
  • 9 likes
  • Other
  • 11733 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20415 Views
  • 9 replies
  • 2 likes
  • Other
  • 20415 Views
  • 9 replies
  • 2 likes

Spotify connect issues after last update

I've been struggling with connect since the last update off spotify on my phone.It's been working flawless before, but now it very unresponsive and even hard to connect sometimes.Ia've got three different devices at home, from three different vendors...

  • Casual Listener
  • I've been struggling with connect since the last update off spotify on my phone. It's been working flawless before, but now it very unresponsive and even hard to connect sometimes. Ia've got three ...
  • nlchris
  • Newbie
  • 988 Views
  • 4 replies
  • 0 likes
  • Connect
    Logitech
    Marantz
    music
    Samsung
  • 988 Views
  • 4 replies
  • 0 likes

On my new samsung ue6870JU50U I'm not able to install spotify.

HI, On my new samsung ue6870JU50U I'm not able to install spotify.I cannot find it in the appstore on my television and also if I search under the name spotify no app comes allong.Is there any other way to install spotify???I really would like to use...

  • Newbie
  • HI,   On my new samsung ue6870JU50U I'm not able to install spotify. I cannot find it in the appstore on my television and also if I search under the name spotify no app comes allong. Is the...
  • Chimay89
  • Newbie
  • 343 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 343 Views
  • 1 replies
  • 0 likes

The Spotify application is not responding "No Storage Area found" error

The Spotify application is not responding. It doesn't even starts on my android. It gives me the error message: "No Storage Area found". But I have enough storage space available. Tried to reinstall the app and did a factory data reset on my phone bu...

  • Newbie
  • The Spotify application is not responding. It doesn't even starts on my android. It gives me the error message: "No Storage Area found". But I have enough storage space available. Tried to reinstall ...
  • 314 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 314 Views
  • 0 replies
  • 0 likes

Playlist not displaying

I'm on firefox and I have windows 10 if that helps. Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely blank. Other playlists will work fine, but the currently glitc...

  • Music Fan
  • I'm on firefox and I have windows 10 if that helps.   Sometimes when the tab is refreshed, the playlist I was on when I refreshed won't display. Instead, it will be all black and completely bl...
  • Ruruskadoo
  • Music Fan
  • 526 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 526 Views
  • 5 replies
  • 0 likes

Family members

How do I get my family members that I added to the family plan .. They accepted the invite but they can't get on

  • Newbie
  • How do I get my family members that I added to the family plan .. They accepted the invite but they can't get on
  • kbrooksc
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 248 Views
  • 1 replies
  • 0 likes

Where can I check how much money did I have in an Spotify card?

Hi,My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm supposed to have $291, right?

  • Newbie
  • Hi, My problem is that I receive a gift card of $300 pesos (Mexican money) and I used it with a promotion (this promotion was that you pay $9 and you receive 3 months free) so if I pay 9 pesos I'm s...
  • OviiiOne
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Other
  • 240 Views
  • 1 replies
  • 0 likes

[Amazon Echo] Stopped working yesterday (german spotify account)

Hi there, since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song via voice command doesnt work either. I got an german spotify...

  • Newbie
  • Hi there,   since yesterday my Amazon Echo ain't playing any Music from Spotify. It worked perfectly fine before. Now the Echo doesn't show as connected device on my devices. Starting a Song v...
  • 389 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 389 Views
  • 0 replies
  • 0 likes

Weekly discover playlist is not updating

Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago I tryed loading it with different devices (Windows Desktop, OS,Android and Web Player) but it is the same old list.What should I do? Is it ...

  • Newbie
  • Hi, Since this monday my weekly discover playlist is not updating properly. I'm having songs added 11 days ago   I tryed loading it with different devices (Windows Desktop, OS,Android and Web ...
  • luapnodyl
  • Casual Listener
  • 325 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 325 Views
  • 1 replies
  • 0 likes

Delete Local Files

So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Local Files. Is there any way to delete these files s...

  • Casual Listener
  • So I have couple songs on my computer that are screwed up. They cut randomnly and are incoherent. Yes I know I should delete them, but that is besides the point. They are uploaded to spotify in my Lo...
  • user-removed
  • Not applicable
  • 378 Views
  • 3 replies
  • 0 likes
  • Other
  • 378 Views
  • 3 replies
  • 0 likes

Blackberry Passport Issue

Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app. When I tried that, it no longer loads! I've tried AppStore and Google Play. Anyone experience this is...

screen-20160307-150732.png
  • Newbie
  • Help - Spotify worked great on my Blackberry Passport until yesterday; when the app told me it could no longer load, and suggested I reload the app.  When I tried that, it no longer loads! &nbsp...
  • 773 Views
  • 0 replies
  • 0 likes
  • BB10
  • 773 Views
  • 0 replies
  • 0 likes

All my songs disappeared

All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of music on my laptop. Help is much appreciated.

  • Newbie
  • All my music in the folder "songs" disappeared. I can't seem to find them on the desktop app nor on the web player, yet on my mobile device they are all there. So I somehow lost almost 2 years of mus...
  • bwillow
  • Newbie
  • 369 Views
  • 1 replies
  • 1 likes
  • Web Player
    Windows
  • 369 Views
  • 1 replies
  • 1 likes

Web player doesn't work

Hello. I'm trying to use the web player (play.spotify.com) but i've some problem: when i try to play some playlist or album i cannot see any song (take a look to the picture). I have looked for other topic about this bug but i haven't find the soluti...

Schermata 2016-03-07 alle 19.02.39.png
  • Newbie
  • Hello. I'm trying to use the web player (play.spotify.com) but i've some problem: when i try to play some playlist or album i cannot see any song (take a look to the picture). I have looked for other...
  • 376 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 376 Views
  • 0 replies
  • 0 likes

Solved!! "Any playlist found" error message in Soundiiz and no playlists shows up.

Hi, I have a rather large collection of playlists that I want to convert to other platforms using Soundiiz. From what I have read, Soundiiz is excellent for this purpose, but after I log in to my Spotify account here, nothing shows up, only the error...

  • Casual Listener
  • Hi,   I have a rather large collection of playlists that I want to convert to other platforms using Soundiiz.   From what I have read, Soundiiz is excellent for this purpose, but after ...
  • OlavNilsen
  • Casual Listener
  • 4973 Views
  • 7 replies
  • 1 likes
  • Other
  • 4973 Views
  • 7 replies
  • 1 likes

Marantz SR5009, connect doesn't work any more

Suddenly connect on my Marantz AVR SR5009 stop working.I am (still) able to stream by Airplay, listen to inter radio, ect..., however when switchingover from the Ipad to the AVR I have three seconds of music and then it stops. This display indicatesw...

  • Regular
  • Suddenly connect on my Marantz AVR SR5009 stop working. I am (still) able to stream by Airplay, listen to inter radio, ect..., however when switching over from the Ipad to the AVR I have three seco...
  • sovietwarbear_N
  • Casual Listener
  • 4188 Views
  • 39 replies
  • 3 likes
  • Marantz
  • 4188 Views
  • 39 replies
  • 3 likes

Vizio M-Series TV

Hi there fellow Spotify fans. I wanted to see if anyone knows if the Spotify music app on the Vizio M-Series TV's will recieve an update anytime soon. The app works okay, but doesn't have crossfade or other popular features. I just thought I'd ask th...

  • Music Fan
  • Hi there fellow Spotify fans. I wanted to see if anyone knows if the Spotify music app on the Vizio M-Series TV's will recieve an update anytime soon. The app works okay, but doesn't have crossfade o...
  • emveepee
  • Casual Listener
  • 462 Views
  • 1 replies
  • 1 likes
  • Other
  • 462 Views
  • 1 replies
  • 1 likes

Playlist not appearing in the "add to" menu

I have currently have 9 playlists. When I'm listening to a song from someone else's playlist and want to add it to one of mine, I click on the "..." and then "add to". The "add to" menu only has 4 of my playlists listed and a few other options such a...

  • Casual Listener
  • I have currently have 9 playlists.  When I'm listening to a song from someone else's playlist and want to add it to one of mine, I click on the "..." and then "add to".  The "add to" menu o...
  • ZKONE
  • Casual Listener
  • 255 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 255 Views
  • 1 replies
  • 0 likes

Web Player - Arranging Songs in Playlist

When I create a playlist; the spotify web player wont let me click & drag tracks to a different order then how they were originally added. I've triedmultiple computer running Windows 7 as well as using Chrome &Internet Explorer & my Android using the...

  • Newbie
  • When I create a playlist; the spotify web player wont let me click & drag tracks to a different order then how they were originally added. I've triedmultiple computer running Windows 7 ...
  • astraelis
  • Newbie
  • 450 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 450 Views
  • 1 replies
  • 0 likes

Philips Spotify speakers not working

Spotify recognises the speaker is available to link to through 'available device's' but will not connect, using premium on a Sony z3 compact. Any ideas?

  • Newbie
  • Spotify recognises the speaker is available to link to through 'available device's' but will not connect, using premium on a Sony z3 compact. Any ideas?
  • 433 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 433 Views
  • 0 replies
  • 0 likes

Web Player in Chrome Pausing Intermittently (as if buffering)

Operating System: ChromeOS (v49)Browser: Chrome 49Flash: 21.0.0JS enabled: YesLine speed: 5.7 Mbps (am able to steam youtube and vimeo in 720+ seamlessly) I have noticed an issue that happens anywhere from 2 times a song to every 3rd song and am unab...

  • Visitor
  • Operating System: ChromeOS (v49) Browser: Chrome 49 Flash: 21.0.0 JS enabled: Yes Line speed: 5.7 Mbps (am able to steam youtube and vimeo in 720+ seamlessly)   I have noticed an issue tha...
  • user-removed
  • Not applicable
  • 2046 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 2046 Views
  • 1 replies
  • 1 likes

Issues with playback on latest version of Windows 10 Mobile

Hi Spotify I'm having major issues with playback stuttering on bluetooth, difficutlies with playing songs and performance issues (not responding to user input) on Spotify and the latest version of Windows 10 Mobile. Thought you might want to know thi...

  • Gig Goer
  • Hi Spotify   I'm having major issues with playback stuttering on bluetooth, difficutlies with playing songs and performance issues (not responding to user input) on Spotify and the latest vers...
  • zapach_starca
  • Regular
  • 439 Views
  • 3 replies
  • 1 likes
  • Other
  • 439 Views
  • 3 replies
  • 1 likes