Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10475 Views
  • 72 replies
  • 9 likes
  • Other
  • 10475 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20147 Views
  • 9 replies
  • 2 likes
  • Other
  • 20147 Views
  • 9 replies
  • 2 likes

Spotify playlists on SONOS

Anyone have a good idea what is the easyest way to get Spotify playlists into SONOS. I know i can create it in Spotify and import it in SONOS, but in that way i exists in both Spotify an SONOS. I have tryed to delete them in Spotify, which is OK, but...

  • Roadie
  • Anyone have a good idea what is the easyest way to get Spotify playlists into SONOS.   I know i can create it in Spotify and import it in SONOS, but in that way i exists in both Spotify an SON...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Help disabling or changing hotkeys on spotify Windows 7 app

Hello everyone, I'd like to know if it's possible to disable or at least redefine the hotkeys for the spotify desktop application in Windows 7. I'm a web developer and certain hotkeys used by the app are taking the place of the hotkeys I used on my D...

  • Newbie
  • Hello everyone,   I'd like to know if it's possible to disable or at least redefine the hotkeys for the spotify desktop application in Windows 7.   I'm a web developer and certain hotke...
  • 329 Views
  • 0 replies
  • 0 likes
  • Other
  • 329 Views
  • 0 replies
  • 0 likes

nokia e63 problem

hello my nokia e63 is not working it says that installing nececary libraries pls wait..Pls help me

  • Newbie
  • hello my nokia e63 is not working it says that installing nececary libraries pls wait.. Pls help me
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Squeezebox and local files

Hi all, i´m thinking about buying a logitec squeezebox to listen internet radio and spotify.Very important for me: Is it able to play my local tracks within my spotiy playlists? Thanks for your answer. greetzJochen

  • Casual Listener
  • Hi all,   i´m thinking about buying a logitec squeezebox to listen internet radio and spotify. Very important for me: Is it able to play my local tracks within my spotiy playlists?   T...
  • 255 Views
  • 0 replies
  • 0 likes
  • Logitech
  • 255 Views
  • 0 replies
  • 0 likes

Cracking noises on album ROAD TO ROUEN by SUPERGRASS & ROOM ON FIRE by THE STROKES

Hello everyone, I have noticed that the album ROAD TO ROUEN by SUPERGRASS and ROOM ON FIRE by THE STROKES has exactly the same cracking noises than my original copies when I tried to rip them to MP3. This is because, back in those days (2003-2005), t...

  • Newbie
  • Hello everyone,   I have noticed that the album ROAD TO ROUEN by SUPERGRASS and ROOM ON FIRE by THE STROKES has exactly the same cracking noises than my original copies when I tried to rip the...
  • 221 Views
  • 0 replies
  • 0 likes
  • music
  • 221 Views
  • 0 replies
  • 0 likes

retrieving deleted playlists

Hey you all! I basically need to recover a playlist i made about 3 years ago and was deleted about 1 year ago. I am aware of the option to log onto my account on Spotify's homepage and recover some of my deleted playlists, But I need to recover a pla...

  • Newbie
  • Hey you all!     I basically need to recover a playlist i made about 3 years ago and was deleted about 1 year ago.   I am aware of the option to log onto my account on Spotify's h...
  • Ivan92
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • music
  • 248 Views
  • 1 replies
  • 0 likes

I have an account started through Facebook, I can get my device username, but I'm not getting the e-

I have a premium account with spiritual, that I started t with a Facebook account, but I have a PS4 that I want to be able to log in to, and login through Facebook is not an option. I have tried multiple times to send the e-mail for setting a device ...

  • Newbie
  • I have a premium account with spiritual, that I started t with a Facebook account, but I have a PS4 that I want to be able to log in to, and login through Facebook is not an option. I have tried mult...
  • MattSuda
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Missing playlist on PS4

Hiya, I've got a playlist missing from the PS4 version of Spotify. I have access to the playlists I've subscribed to, but not my personal playlist. Ideas?

  • Newbie
  • Hiya,   I've got a playlist missing from the PS4 version of Spotify. I have access to the playlists I've subscribed to, but not my personal playlist.   Ideas?
  • 425 Views
  • 0 replies
  • 0 likes
  • Other
  • 425 Views
  • 0 replies
  • 0 likes

Are the musics legal or is copyright?

Hi, i want to ask if the musics here in spotify are all legal and i can hear them with no problems of doing something like copyright because in youtube there are a lot of uploaders that illegally upload musics that they don't buy so is this legal?

  • Newbie
  • Hi, i want to ask if the musics here in spotify are all legal and i can hear them with no problems of doing something like copyright because in youtube there are a lot of uploaders that illegally upl...
  • user-removed
  • Not applicable
  • 13303 Views
  • 1 replies
  • 0 likes
  • Other
  • 13303 Views
  • 1 replies
  • 0 likes

Spotify on PS4 Problem

I cant seem to find one of my playlists that i have on my other devices. I deleted one playlist so it would have room but that didnt work either. Anyone know what i can do?

  • Newbie
  • I cant seem to find one of my playlists that i have on my other devices. I deleted one playlist so it would have room but that didnt work either. Anyone know what i can do?
  • 449 Views
  • 0 replies
  • 0 likes
  • music
  • 449 Views
  • 0 replies
  • 0 likes

Playlist recovery not working

When entering playlist recovery panel HERE I'm getting a message saying that an error occurred during the recovery of my playlist (actually i never started that process, because no playlist is showing up)... any help?

  • Music Fan
  • When entering playlist recovery panel HERE I'm getting a message saying that an error occurred during the recovery of my playlist (actually i never started that process, because no playlist...
  • 301 Views
  • 0 replies
  • 0 likes
  • Other
  • 301 Views
  • 0 replies
  • 0 likes

spotify for playstation 4

Hi, just wonder, when you play GTA V and you want to listen to spotify, is there any way to make the music get more quite automatically when playing missions, or when you want to hear a conversation like before heists? Or du you have to pause it?

  • Newbie
  • Hi, just wonder, when you play GTA V and you want to listen to spotify, is there any way to make the music get more quite automatically when playing missions, or when you want to hear a conversation ...
  • 261 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 261 Views
  • 0 replies
  • 0 likes

PS3: What about local files ?

Hi community, i´m happy about the new app for my PS3. Two wishes to make it perfect for me: * the possibility to bundle playlists like at the desktop app* the possibility to integrate my local files That´s all. Thank you...Spoiler (Highlight to read)

  • Casual Listener
  • Hi community,   i´m happy about the new app for my PS3.   Two wishes to make it perfect for me:   * the possibility to bundle playlists like at the desktop app * the possibility...
  • 534 Views
  • 0 replies
  • 6 likes
  • Other
  • 534 Views
  • 0 replies
  • 6 likes

[PS4] Moods picked are for the wrong time

It's 11pm Friday, and Spotify picked "Music for Early Saturday Morning". I've confirmed that the Date/Time and Timezone are correct for my PS4 system.

  • Newbie
  • It's 11pm Friday, and Spotify picked "Music for Early Saturday Morning". I've confirmed that the Date/Time and Timezone are correct for my PS4 system.
  • 331 Views
  • 0 replies
  • 0 likes
  • Other
  • 331 Views
  • 0 replies
  • 0 likes

Solved!! Album is not available in my country.

Hello, there is an specific album which I'd like to listen (The Boys by Girls' Generation) that is available on other countries (such as Chile or Argentina) but not in Uruguay, but the artist is available. I'd like to know why and if there is a way t...

  • Newbie
  • Hello, there is an specific album which I'd like to listen (The Boys by Girls' Generation) that is available on other countries (such as Chile or Argentina) but not in Uruguay, but the artist is avai...
  • atom1989
  • Community Legend
  • 694 Views
  • 1 replies
  • 0 likes
  • Other
  • 694 Views
  • 1 replies
  • 0 likes

spotify does not work in my lumia 920

Hi a have a premium account but when I try to access in my phone I write my username and password then it freezes

  • Newbie
  • Hi a have a premium account but when I try to access in my phone I write my username and password then it freezes
  • 182 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 182 Views
  • 0 replies
  • 0 likes

Can't see my public playlist

I have a private premium account and a Spotify buisness account that I use at work. I'm trying to make my private playlists visible for my buisness account but nothing happens. The only playlist that I can see is a really old one and the setting on i...

  • Newbie
  • I have a private premium account and a Spotify buisness account that I use at work. I'm trying to make my private playlists visible for my buisness account but nothing happens. The only playlist that...
  • 347 Views
  • 0 replies
  • 0 likes
  • music
  • 347 Views
  • 0 replies
  • 0 likes

Samsung Smarthub TV app does not work

Hi The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2" Why? ThanksM

  • Music Fan
  • Hi   The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2"   Why?   Thanks M
  • 302 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 302 Views
  • 0 replies
  • 0 likes

Using an external storage device to store offline playlist

So I have somewhat of a unique problem I'm trying to solve. I have a Spotify playlist that I'd like to make available offline so that I can play it in my car while I'm driving. Currently, the playlist has 2,648 songs and is 197hr 27min long, but it's...

  • Newbie
  • So I have somewhat of a unique problem I'm trying to solve.   I have a Spotify playlist that I'd like to make available offline so that I can play it in my car while I'm driving.  Current...
  • 387 Views
  • 0 replies
  • 0 likes
  • Other
  • 387 Views
  • 0 replies
  • 0 likes

Solved!! Notifications Not Loading

Hello, For a while now my notifications have been acting up. I use the free version of spotify on my laptop, it is updated. The issue I am having is that when I click the little bell icon to view my notifications it just shows the little circle of lo...

  • Regular
  • Hello,   For a while now my notifications have been acting up. I use the free version of spotify on my laptop, it is updated.  The issue I am having is that when I click the little bell i...
  • BuggyLou
  • Regular
  • 695 Views
  • 7 replies
  • 0 likes
  • Other
  • 695 Views
  • 7 replies
  • 0 likes