Spotify Community

crisjaz · 2014-11-05

i've trying everything install and uninstall but dont works, when the song is in the 0:02 stops with EVERY SONG EVEN THE LOCAL FILES

my premium acc end the last week, this s*** happns cuz it endend¡? sorry 4 my bad english but i really love spotify

Amarro · 2014-11-05

Hello And welcome 🙂
Well have you tryed disabling high quality streaming ? If this doesn't help please answer so i will Continue My research.

Kind regards,

Max aka. Amarro

If i helped you don't forget to leave a "Kudo" or "Accept as Solution".

Im not a Spotify Employee.

MichaelW · 2014-11-05

Hi there,
Welcome at the Spotify Community!

As mentioned above, could you please check if High quality streaming is unchecked? Please go to Edit -> Preferences and uncheck it if checked.

High quality streaming is only available for premium users, however I'm not sure why it doesn't disable automatically.

If it was already unchecked, please let us know here.

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