chromecast audio - daylist not correct and other casting issues

[Magic_]

Plan

Premium

Country

UK

My Question or Issue

When casting the "daylist" playlists the music played is not that which is shown in the playlist, it just plays another set of songs then when trying to tap the songs in the playlist, the taps don't register and nothing happens.

Also when trying to cast using google assistant, the command is recognized as it says "playing on chromecast" but nothing actually plays.

I have reset both the chromecast audio and google home and logged out and back into spotify multiple times but it makes no difference.

Any help would be much appreciated.

[Ivelina]

Hey @Magic_,

Thanks for posting this thread in the Community!

We need to gather some more details in order to get a better understanding, so could you let us know:

• If you noticed when this started happening and if it was after something specific? 
• Does the issue persist with any other playlists rather than the daylist?
• What happens if you try to stream from another device on to the Chromecast?

If you've not done this already, I recommend restarting your router and also testing with a different internet connection (for example mobile data shared via hotspot).

As a more advanced step, you could also change the DNS settings of your router to 8.8.8.8. 

When it comes to nothing playing on Chromecast casting using Google Assistant, there's another thread here where other users are experiencing similar issues and if you'd like you can take a look. 

Don't hesitate to let us know if you need help with anything else.

[Magic_]

Thanks for the response.

I can't say for sure when it started happening but probably within the last month (for the daylist issue) the google assistant issue has probably been there from January/February.

I've had more of a play around and it looks like it is just on the daylist, I think it is because it is an autogenerated list that changes rather than one that is a fixed set of songs.

I usually play it from my android device but to test, I opened spotify on a windows machine and on the windows machine the daylist can have a different name and a different set of songs to the android device even though it's the same time of day etc. 

I started playing the daylist on an android phone and it plays the songs as normal but as soon as I cast from my phone to the chromecast audio it begins to play a different set of songs that are not shown on the android phone, they are however shown on the windows machine (even though I did not start casting from the windows machine).

So it looks like the android version of the app has its own generated playlist which works fine on the android device but when casting it changes to a different playlist that is the one accessible through the windows interface.

[Ivelina]

Appreciate the provided info @Magic_!

There's currently an issue with the daylist playlist which the teams are aware of and are investigating. 

We've forwarded your details as they can be helpful and as the issue you've described might be related. If/when there's an update, we'll make sure to let you know. 

In the meantime, don't hesitate to let us know if you need help with anything else.

[Gwereg]

Hello, I have the same problem as you, only the "Daylist" playlist does not work only when the music is broadcast from a Google Home, have you found a solution since your publication?

[Magic_]

Hi, no, not yet. I believe it's because the way different devices create the playlist.

Spotify are aware and trying to fix.