Cómo puedo hacer mi pago anual en el plan familiar ?

[#1]

Hace un año fue posible que realizara el pago anual, hace un mes hice la reactivación de mi plan familiar pero no me es posible el cambiar el monto que deseo pagar solo me aparece mensual

[Eni]

Hey there, 

Thanks for getting in touch about this here in the Community. Hope you don't mind a reply in English as it's the official language of the Community. 

The yearly payment should be still available for your Premium Family plan. Would you mind trying again from this link? 

If you're still unable to see this option, could you send us a screenshot of what you're seeing on your end? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

Keep us posted on how it goes. 

[JuliRossaroli]

Hola, buen día, estoy con el mismo problema llevo dos años seguidos pagando anualmente el Spotify familiar y ahora que tengo que renovar me dice que solo mensual puedo pagar. Cuando entro la link que sugerirte más arriba dice que "no cumplo con los requisitos"(cuando dos años seguidos pude pagarlo) me podrías ayudar? Muchas gracias! Soy de argentina 

[MihailY]

Hey @JuliRossaroli,

Thanks for reaching out.

Can you try again from your account page? Do you still get the same error message?

Keep us posted.

[a9zvdx08ngfvd5ebr8fi]

Hola, llevo 2 años pagando el plan premium familiar, este año cuando iba a hacer el pago solo me dejó hacerlo por el monto mensual, ingresé al enlace que compartiste y me arroja "No reúnes los requisitos de este plan. Aquí tienes otras formas de pasarte a Premium" No reúnes los requisitos de este plan. Aquí tienes otras formas de pasarte a Premium. Todos los planes Premium tienen la opción de pago único menos el familiar

[Vasil]

Hey @a9zvdx08ngfvd5ebr8fi,

Hope you don't mind us replying in English 🙂 
You can open this page here and choose 'One-time payment' from the options under Family as shown in the screenshot below:

We're here for you in case any questions arise. Cheers!

[Francoo124]

i have the same problem, the other plans can make a one-time payment of 1,3,6 or 12 months. But on the family plan, i try to make a one-time payment and only have te option of 1 month. How can I make a one-time payment of 12 months on the family plan?, im from Argentina too

[Dessi]

Hey folks,

Thanks for all the information you've provided!

We've double-checked the availability of the one-time payment option for the Family plan in Argentina and can confirm that it's currently only possible to pay for 1 month at a time as you mentioned. Apologies for any confusion caused!

Take care.

[Francoo124]

ok, thanks for the confirm, it will be permanent? or is it only for a time the unavailability for 6 months, thanks

[Dessi]

Hey @Francoo124,

Thanks for the reply!

Unfortunately, we don't have any news to share about this at the moment, but as mentioned you can still pay a month at a time if you want to use a one-time payment.

Cheers.