Email adress with spotify family

[thomasbindel]

Plan

Premium

Country : France

Device

iPhone 8

Operating System

iOS 10

Hello,

I have tried to invite my family members with the spotify family solution, but it doesn't work with the mail adress such as ...@ free.fr.

Thanks for your respond.

[OneByBoo]

Hey there @thomasbindel,

thanks for posting !

Can you please let me know if you're getting any error messeges ?

Any screenshots you can provide will be great help directing you to the right place.

Thanks 🙂

[clapclap]

Hello,

I have the same problem. I have a family account and the recent invitation I sent to a family members with a @free.fr email adress never recived it, even after several tries.

Plus, my wife, also with a free.fr adress is unable to reset her password because she never gets the reset email… So her account is unusable because if I send her an invitation to a non free.fr adress, she wont be able to get her playlists back.

Please help me to find a solution because my family isn't valuable anymore.