Family Code not working

[Rhin029]

Plan

Family Premium

Country

Australia

My Question or Issue

I was the host of a Spotify family with some friends for well over a year. Recently my actualy family all got Spotify and so started a Spotify family. Everyone was able to join the Spotify family with no issues (they all had a free account) except me. 
I recieved the email with the family code however whenever I put it in it always say "Something went wrong. Try again, or get help." 
I've tried cancelling my subscription and putting the code in. I've tried going incognito but still no luck. 
My subscription ends in 6 days, after that I'll try the code again. 
Why can't I join the spotify family now though? 

[Luan]

Hey, @Rhin029 
Welcome to Spotify Community and thanks for reaching out here!

Take a look at the following article and search for the sections "Join an existing Premium for Family plan" and "The invite isn’t working" to get information that can help you with this issue.

• Premium for Family

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg