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Family account kicked out and cannot be rejoined

Family account kicked out and cannot be rejoined

What's going on with these family accounts! Are you forcing us to buy another premium??? When I try to relink bocian74-2 to bocian74 it doesn't let me do it! I see that you are having some technical problems with family accounts but how long it can last???

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1 Reply

Hey! Welcome to the Spotify Community 🙂
I'm not glad to hear that you are having trouble. May I ask you to confirm that the account you subscribed to and the one you are logging in to are the same? When you successfully upgrade to Spotify Premium, you receive a confirmation email. Please make sure, that when you are logging in to the account, you are using that username on the email. If its a ten digit number, use the log in with facebook tab.
If you are, or if you are having troubles finding the right account, please come back to us and we can look into some further troubleshooting. Best of luck
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Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

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