Hey someone please reply/ que alguien me conteste!!!

[Ddnf]

ayer hice una pregunta y nadie me contesta!!!!!!!!!! Necesito que alguien me pueda dar un número de contacto o algún correo de respuesta!! 😠😠

yesterday i make a question and nobody reply meeeee!!! I need a phone Number or a  contact email! I want my money back!! 😠😠

[Chris]

Hey @Ddnf,

Thanks for reaching out. We don't offer phone support right now, but we're happy to help here. 

From your previous post, it looks like you're having trouble subscribing to Premium with the student discount. 

We'd recommend checking out our student discount FAQ for more info on this. 

We hope this helps!

[Ddnf]

No, i'm not having problems with Spotify premium, i already have a premium account for a year, but i wanted to get the student disccount but before i send the photos for proving i'm a student Spotify charged the ammount of the student disccount on my debit card, so i want my money back or a solution!!!! Because i didn't finish creating my student account and the ammount was taken of my debit card!!!!

##-Please type your reply above this line -##


Enviado desde mi iPhone

[Chris]

Not a problem! As you didn't complete the student discount verification, it's unlikely that you've been charged.

Could you check if the payment is showing as pending on your bank statement?

If it is, check this out for more info. If you'd like to complete the steps to get the student discount subscription, just head here.

If it looks like you've been successfully charged, head here to check your subscription status. 

If you're not on the student discount, but can confirm that you've been charged, we'd recommend reaching out to one of our support channels.

Contact form: https://support.spotify.com/contact-spotify-support/?contact

Facebook: https://www.facebook.com/SpotifyCares/

Twitter: https://twitter.com/spotifycares

Hope this helps!