My family members did not recieve my invitation

[Potrake04]

The people that i invited via email did not recieve any email invitations for spotify family. How to fix this. I resend the invitations a couple of times, but it seems that nothing works even though it is saying that invitation sent. I need help guys

[Maxim · Accepted solution]

Hey @Potrake04,

Can you try sending the invite again, from a different browser/incognito window?

Let me know if that does the trick. I’d also suggest checking that you’re following the exact invite a member steps here: https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/.

Keep me posted 🙂

[Potrake04]

Thanks for the solution. Your suggestion did the trick. Thanks a lot

[JLCrame]

I need help. My father said he sent me an invitation for premium family ties through my icloud account but I never recieved any.

Can you help me and my old man out?