Premium Öğrenci Hesabı için Para Çekilmesi

[6ok3ijd3xqqyz3n]

Dün akşam premium öğrenci hesabı yaparken kart bilgilerimi girdim hatta işlem tamamlanana kadar ücret hesabınızdan çekilmeyecektir yazısı çıktı. ben işlemi yaparken vazgeçtim ancak 2 dk içinde para çekilmiş. Madem parayı çekiyorsun premium'a yükselt yok yükseltmiyorsan parayı iade et. Yaptığınız net bir şekilde hırsızlık. Madem güvenlik açığınız bunu düzeltin ve PARAMI GERİ VERİN. 

[Alfredo]

Hey @6ok3ijd3xqqyz3n, welcome to the community!

Right now, the community is supported in English, so I hope you don't mind me replying like this 🙂

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

Since you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

All the best.

[feministkurabiy]

can you help me ? I'm trying to make my account premium again. I pay my bill. But still free. Why ? 

[Alfredo]

Hey @feministkurabiy!

As your issue is different than the one on this thread, I suggest creating a new thread. A community user, Rockstar, or moderator will help you as soon as possible.

In the meantime, I suggest checking this article for more information about what could be happening.

All the best.