Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium for family owner

Solved!

Premium for family owner

I need to invite a family member, but Spotify isn't recognizing me as the owner of the Premiumn for Family account.

Reply

Accepted Solutions
Marked as solution

Hey @kshurbutt.

 

Let's make sure you're logging in to the correct Spotify account here to manage your Family plan. You might have multiple accounts that could be causing this.

 

If you only have one account, try clearing your browser's cache and cookies or using an incognito window to manage the Family plan.

 

You can find all the info about the Premium for Family plan here.

 

All the best. 



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

View solution in original post

1 Reply
Marked as solution

Hey @kshurbutt.

 

Let's make sure you're logging in to the correct Spotify account here to manage your Family plan. You might have multiple accounts that could be causing this.

 

If you only have one account, try clearing your browser's cache and cookies or using an incognito window to manage the Family plan.

 

You can find all the info about the Premium for Family plan here.

 

All the best. 



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts