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What do i do if i can't find my address for the family account.

What do i do if i can't find my address for the family account.

The autofill thing keeps filling the wrong address, even when I correct it it keeps changing my post code to the wrong one.
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1 Reply

Hey there,

 

Thanks for coming to the Community.

 

I’d recommend trying to use the Google Plus Code for your location instead of entering your actual address in the field.

 

You can follow these steps:

1. Go to https://plus.codes/map
2. Enter your address.
3. Copy the Plus Code that appears.
4. Use that code to update your Premium Family address on this page.

 

It might also help to try these steps in an incognito window to avoid any issues caused by cached data.

 

Let me know how it goes 🙂

MaximSpotify Star
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