Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Where am I?

Where am I?

I have been removed from my Spotify family. It wants me to confirm my address, but my dear brother didn't share any address information to you, so your system wants me to confirm an address that doesn't exist. My membership is being rejected. Our money is being wasted.

 

Reply
1 Reply

Hi, @earthwood!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to create a new thread if you need us again.

Suggested posts