Why my brother deleted

[ksaydan]

why my brother account deleted from my list, he is a pilot and traveling so much what the **bleep**

[SergioDavid]

Hey @ksaydan, welcome to the Community!

If your brother was on a Premium for Family and was removed, it's most likely because he was unable to verify his physical address.

Try inviting them again and asking them to keep an eye on their email inbox to see if they get asked to verify their address again.

Hope that helps.

[SergioDavid]

Hey @ksaydan, welcome to the Community!

If your brother was on a Premium for Family and was removed, it's most likely because he was unable to verify his physical address.

Try inviting them again and asking them to keep an eye on their email inbox to see if they get asked to verify their address again.

Hope that helps.