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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have premium family. My kid can’t find the songs she likes on kid Spotify. How can I change her to regular Spotify? I’m in the USA. I have an iPhone 11 Pro PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating S...
PlanPremiumCountry UKDeviceIPhone/WindowsOperating SystemiOS My Question or Issue I had a family member who lives with me on my family premium and I accidently deleted them off, we have tried to re-add them back through sending an invite through to t...
Hi! Today I tried to switch my premium plan to family plan, but it doesn't work, I don't see the button, how do I do it? Thank you in advance.
I want to sign up for the family plan but I have a child (still a dependent) away at college. Can I include her on the family plan since she resides with me for part of the year when she is not at college?
PlanPremiumCountryUnited StatesDevice(iPhone XR, PC)Operating System(iOS, Windows 10) My Question or IssueMy premium family randomly stopped working for me, but not for the owner of the plan. I have not been removed, and they have re added me multipl...
PlanPremiumCountryUSADeviceWindows 10 and iPhone 10 but no matter what device I use the issue persistsOperating SystemiOS 10, Windows 10 My Question or Issuehi so ever since spotify premium updated to show your own top artists and top tracks, my acco...
PlanPremium FamiliarCountryColombia My Question or IssueHi. For over a year I am paying the full price for the family plan. But I am unable to add family members. Sending the invitation link, logging in in their account, accepting the invitation for ...
PlanPremiumCountry. USA Device(Moto G Fast)Operating System(Android 10) My Question or Issue Last month I had to get a new card and forgot to update my new billing info but when I did I had lost my previous history of songs that I've listened to also...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewe recently had a family account but the person paying for it died. I upgraded mine to family...
Premium Family PlanHong Kong/USA Any Device (my iPhone, my Macbook, etc) Hello! I just moved to the USA from Hong Kong today and one of the things I wanted to do as soon as I got here was update my country on Spotify, just to make my billing easier. ...
So, we have 2 Google Home Hubs. I listen to Spotify all day on my phone while working. The Google Hubs are linked to my email address. So, when I add spotify to the Hub, it is also linked to my account. So, I'll be listening to music then one of my k...
Plan:Premium FamilyCountry:USA Hello! I want to gift family premium to my six teens who all live at home. I don't need premium for myself, but want account access as the purchasing agent. I'm hesitant to enter my email address and when I click to sig...
I'll try posting the question below. The system keeps flagging it, and I've no idea why.
Plan: FamilyFree/Premium: PremiumCountry: Sweden Device: all (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: all (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm on a family plan - me, mom and dad. Dad is the owner ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm not the plan manager of our family account but want to delete it. Our plan manager cant ac...
Plan: Family PremiumCountry: United StatesDevice: Phone and ComputerOperating System: Android and WindowsMy Question or Issue:I have had the family premium for years and my wife and I both listen, using my profile, so when one of us listening and the...
Plan: PremiumCountry: United Kingdom. Device(iPhones 11, 8 & 7") My Question or IssueHi community, I've had a Spotify Premium account for years, created when I used to live in the UK, but now I live in France. I just created a Family Premium account ...
PlanPremiumCountryIndiaDeviceHP PAVILION DKOperating SystemWindows 10 My Question or IssueSo I had a premium duo plan going and wanted to upgrade to premium family but spotify didn't let me. so I cancelled my current plan which was gonna expire after...
Plan Family Country canada Device (iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have changed to the family premium subscription with one member registered. In september... However, still only one user is a...
Hi, I just upgraded from a Spotify Premium to a Premium Family account so my daughter's music and audio books can run through the Spotify Kids app. My Spotify account is tied to my Facebook account, so I've tried logging into Spotify Kids through the...