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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently got Spotify Family and I started getting emails that I have cancelled the Spotif...
PlanPremium FamilyPortugal Device(Honor 6x)Operating System(Android) My Question or IssueCan I pay the Premium Family account with a gift card?Is it possible to change the method of payment from Pay Pal to a Gift Card?Looking forward to hear from you...
PlanPremiumCountryAustraliaDeviceGoogle Home DevicesOperating SystemN/A My Question or IssueFor the last year or so I consistently get errors when trying to play Spotify via Google Home devices (3 x nest mini, 1x nest hub, 1x nest hub max) and I've h...
PlanFreeCountryUnited KingdomDeviceOnePlus 6T & Lenovo Thinkpad T480sOperating SystemAndroid 9 & Ubuntu 20.04My Question or IssueI have the explicit filter enabled on my account, I cannot disable it as it says underneath 'Explicit content can't be pl...
if I delete someone from my family can I immediately replace them with a new family member? I read that if I send a join link, it will remove a current member but does it randomly choose a member, or do I select? I hope that all makes sense, thank yo...
PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueJust upgraded from Premium to Premium Family. Performed the upgrade on a PC running latest version of Win 10 and Google Chrome. As I was trying to add member at the Spo...
PlanPremium (family)CountryThe Netherlands Device(Samsung a8 (2018), Dell G3)Operating System(Android Oreo, Windows 10) My Question or IssueMy sister and I have signed up for a Premium-family subscription, but she has used a very specific address for...
PlanPremium/ FamilyCountryLuxembourg / Germany My Question or Issuehello community,my girlfriend moved from germany to luxembourg last year to live with me here in luxembourg. She has premium in germany and I have premium in luxembourg. Now I have bo...
PlanPremium My Question or IssueI didn't pay for premium so you could interrupt my listening with an ad. Pretty annoying Spotify.
Plan: Premium FamilyCountry: USADevice: Any I've enabled the explicit content filter on several of my kids' accounts (part of our family plan). However, this filter seemingly does nothing other than prevent them from playing a song already categorize...
This is such a pain. I've always had trouble adding family members to my account. It n ever works, spotify has the worst premium system ever. Ok so now, I moved from france to georgia. My niece lives with me, I send an invite, she puts my french adre...
PlanPremium FamilyCountryIrelandDeviceAndroid phones, Google home mini's, PCOperating SystemAndroid Oreo, Windows 10My Question or IssueA common question on these threads. The issue is with Premium for Family: If I am listening to my account on my PC...
I just received an e-mail saying "Spotify joined you on Premium Family". I checked the Premium Family tab in the account profile, and apart from one of my daughters being listed twice, the list under "People on this plan" appears to be correct (there...
I just upgraded my free account to family premium. I also added my husband and two children to the family account.They already have individual premium account separately.Will their charging stop automatically?
Plan PREMIUMFree/PremiumCountry ECUADOR Device SAMSUNG A20(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ANDROID(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Good morning, I am from Ecuador. I have a family plan wh...
PlanPremiumCountryIndonesiaDeviceFirefox 88.0 (64-bit)Operating SystemWindows 10 Pro My Question or IssueThere's no option for credit card payment when I choose Family plan, although it is shown when I choose individual plan instead.Any advice?Sincer...
My roommate had a Spotify Family account and I joined it a couple months back (I never had Premium before), but it has run out recently and they do not intend to extend it.However, my sister decided to go Premium as well and asked if she should purch...
PlanPremiumCountryUS DeviceiPhone11Operating SystemiOS 14 My Question or IssueFamily Mix shows incorrectly info about artists that I've listened to. There are about 10-15 artists that I know for sure that I've listened to, but Spotify shows "Listened...
My Question or IssueI'm tired of being ripped off because I live in the UK. How can you possibly justify charging £16.99 for the family service in the UK and only $16 in the US? The UK price is approximately $23.60 which is nearly $8 more a month or ...
Hi,I have a Spotify Family Premium subscription which has 5 accounts attached to it. We are UK based and have android phone devices largely to play music although I use my desktop too. My son has one of these accounts and uses a Google Nest in his be...