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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHelloI have already 1 year premium subscription until december 10 2020. I want to switch to family...
Can I make a 'house' account on my premium for family subscription? This would be an account seperate from my wife and my accounts which is tied to a device in my living room. I'm assuming I can, but am asking before I do so to avoid potential accoun...
PlanPremiumCountryirelandDeviceiPhonesOperating Systemwindows 10My Question or IssueThe plan manager for my family account has forgotten her account details and cannot login. How can she login or get a different account? She doesn't even know her ema...
PlanFamily PremiumCountryGermanyDevice Samsung Galaxy 10Operating SystemAndroid when can you finally use spotify on alexa echos?why is it not possible with a famliy account to use different streams within a household on different alexa loudspeakers a...
I've been using Spotify for about 6 months, and it's mostly OK. My wife also likes to listen to music, and it's irritating when I am listening to music in the car, and suddenly it stops because she started playing something at home, but OK, I get why...
PlanPremiumCountry DeviceIOS. XR,11,7My Question or IssueI think we accidentally took over an account a year or so back when we logged on with our email address. We have now been kicked off of that account and ended up creating a new one with that sa...
Hej!Jag ska bli **bleep**. Saken är den, att jag kommer att jobba i ett annat land i sju, åtta månader per år. Därför kommer jag att vara skriven i det landet där jag jobbar, och inte hos min **bleep**, i vårt hem.Hur blir det då med Spotify Premium ...
I'm starting today with a new subscription for Premium Family. And after the confirmation from my bank I thought it will be working directly. But when I log in to my account, it is the free mode.When I take a look at the invoices in Spotify, I can se...
Me cobró este mes el plan familiar pero a mi que soy la titular no me deja entrar, me dice que actualice el pago. Los demas si pueden usar la cuenta. Ayuda
Plan: Premium (Family)Country: Germany My Question or IssueI love to use Spotify and all their suggested playlists. Since about 2 months now, my family created a family-subscribtion. The problem with that is, that I always find (a lot) of songs playe...
Hace 3 días comencé los 3 meses gratuitos del premium familiar y hoy ya no lo tengo, Porque?
I tried to register for the Spotify Family Plan using a Virtual Credit Card from several different banks but it still doesn't work and there is a message 'An error occurred. Try again, or get help'. I have tried many times, I have followed all the re...
NÃO ESTOU CONSEGUINDO INSERIR UM NOVO CARTÃO DE CREDITOPARA PAGAMENTO. EZSTÁ APARECENDO ESTÁ MENSAGEM "A atualização de seus dados de pagamento ou da forma de pagamento não ativa, faz upgrade ou estende sua assinatura."O QUE FAZER?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I want to upgrade from free to Family but my daughter is living temporarily in another ...
PlanPremium FamilyCountryEstoniaDeviceTried several ones, same resultOperating SystemTried several ones, same result My Question or IssueI have just signed for Premium Family in Estonia and shared a link with my wife. After logging in into Spotify, s...
premium familyCountryLuxemburg/SwedenDeviceipad(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI switched from premium to family premium and sent the invitation to my husb...
Plan: PremiumMy Question or Issue;Dear all, I'm a subscriber since many years and considering an upgrade towards premium for family. I understand that this upgrade will require a higher monthly contribution. However I see that new users can get it fo...
I have had Premium for a few years. Last year moved from South Africa to Australia. Now I am trying to change my country to Australia. The system accepted the change as I have entered an Australian credit card number. However, it won’t give me the op...
Hello, can I share Spotify Premium Family with my partner (we are not married and have different last names)? We live together at the same address (in Germany). Unfortunately I have not found anything in the help section. Thanks a lot.
I have a profile under a Premium Family Subscription. The last few weeks, I am hearing adverts when listening to podcasts. There is no set frequency for them, they just come on. They are usually for shows on Sky TV. No one else on my subscription lis...