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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium (Family) CountryGermany DeviceiPhone 6 Operating SystemiOS 12 My Question or IssueI have a family subscription for several years now and everythng was working fine. Today my daughter got downgraded to "free" although I confirmed her addre...
PlanPremium for FamilyCountry USADeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for the family plan and invited my spouse. She received and accepted the invitation. But both of our phones show ...
Hi. Considering switching from apple music family plan to spotify family plan. I live in the US but I have kids in Israel. Can I add them to my plan? I saw posts that the family plan is not available in Israel. Is that an issue for me as my account i...
I move from a shared flat to another. They both use Spotify Family. I'd like to change from one to the other without loss of my playlists of course.How do I do that?I'm owner of none of the two running abonnements, just family member.
PlanPremium FamilyCountry Czech RepublicMy Question or IssueDear Spotify, I had Premium family for about a year and recently it dropped, I renewed it but all my family member were dropped. When I tried to get them back, it says that the premium code ...
PlanPremium Family CountryUSA My Question or IssueI created a Premium Family account and when asked for my home address I only had to put down the country and zip code (only those two came up, no street name or city)When my husband wants to join he h...
Hello, I need help, I lost my family premium yesterday, today I can pay it, but Spotify only gives me the option for getting the single premium or a new family premium. How can I recover my last family premium? Where all my family was
PlanFree/PremiumCountryHungaryDeviceLaptopOperating Systemwindows 10 My Question or Issue I recieved an email saying ive been downgraded to free because i was in a family plan with my family but didnt check and missed the confirmation email.In the em...
Hello, My husband and I started a Spotify Family Plan last month, and everything turned out alright. After the second billing, my account got kicked out of the plan and reverted to Spotify Free. My husband tried to send me an invitation, and evertyti...
For some reason when I invite someone to my family plan, it lists a different name other than mine as the owner. It's listing my ex-girlfriend -- the first person I ever invited to MY family plan. Now I have a different girlfriend, who got an invite ...
PlanPremiumI get the message "Spotify has been paused because your account is being used somewhere else" when my wife and I try to listen to different music. We subscribe to Premium for Family and she is signed on to this My Question or Issue We have...
En mi familia estamos considerando cambiarnos a Premium Familiar, pero tenemos la duda de si es posible usarlo en nuestros dispositivos móviles fuera del domicilio y cómo influiría el que los tres hagamos uso de nuestras aplicaciones al mismo tiempo.
Hello how are you? I wanted to subscribe to the family plan, but it is very weird that all members of the family have to live in the same direction. Why is this? Do you plan to improve it at some point?
Having signed up for a family plan yesterday I hoped to receive an email with a link to order a google home mini, but am still yet to receive it. I tried visiting https://www.spotify.com/us/googlehome/redeem/ but get the message: "It looks like you'v...
PlanPremiumCountryUSA DeviceOperating System My Question or Issue How can I remove a Hulu account from my subscription?
PlanFamily PremiumCountry UK/Czech Republic My Question or Issue If I work in the Czech Republic during the week and the rest of my family live at my main address in the UK, can they use the premium family?
Hi i would like to have the familly plan and i live in canada but i drive commercial vehicle from canada to united state and i would like to know if family plan us still a good option from me knowing that my familly will be in canada while i would tr...
Plan: Premium (Family)Country: USADevice: Laptop, iPhone, Galaxy S8Operating System: iOS, Android, Windows 7 My Question or IssueI have a Family Premium account. My family members all have their own accounts and log into them, but if I'm listening an...
I had a premium Spotify account, however recently I joined a family Spotify account. But my bank had been charged the full 10$ for the Spotify premium since I joined the family plan.
Hi - I have a premium account with 12 months prepaid - my account next renews in November 2019. But I'd like to join a family account with my partner; is that possible? How will that work with the months I've already paid?