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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 7 and Samsung S6)Operating System My Question or IssueWe have a premium account. I invited my wife and she accepted the invite. However - we are unable to listen to different music at the same time. We are forced...
I have been trying to subscribe for Family account with my master card. It says there might be a problem and I should try it later. But I have tried it different times since a week and no change. I have already been using the card online and sure abo...
My Question or Issueeverytime I invite my wife she signs on and gets “to many redirects” and locks uptried all the optionsclean cachecancel and reinvitenothing works extremely frustrating!!
PlanFree/PremiumCountry Device My Question or Issuekeep getting this message regardless of what search engine I try please help
PlanFree/PremiumCountry My Question or Issuethis is the worst site to try and get help!!! My family sharing account hasnt worked since Spotify took my money! Taking money worked but not my family sharing! keep getting “to many redirects” no matter wh...
PlanPremiumCountry Turkey Device(iPhone SE)Operating System(iOS 10) We changed our family owner almost 9 months ago. But now our new owner has to go abroad and due to this situation, we have to change the owner again. Because of the rules, spotify do...
I have a Spotify family account that both my GF and me are using.Last night, I wanted to give my phone to my Son so he can listen to "Traumzauberbaum" to fall asleep. We are Germans living in Sweden and Traumzauberbaum is German Kids music.I could on...
Hello,we are using a family account with my wife and my son. However, the email registered for my son is not matching his facebook account. In this case, I cannot see in realtime what he's currently listening (and vice versa) using the sidebar on the...
Hello, I have a Premium for Family account that ends next January, 22nd . I had to cancel my subscription a couple a days ago, but I changed my mind and I want to stay with Family. Is there any way to renew my subscription without losing Family membe...
Hi. my father added to me to a spotify family premium account as a member. When spotify required a postal code verification I screwed up and I wrote a wrong number. Now I am out of the family plan and my father sended to me a new invitation but it is...
Hello. I have joined to a Familiar Premium Plan but when I enter in the app, I can’t use it as premium. It says “Spotify Premium can’t be purchased in this app” Premium FamiliarCountry ArgentinaDeviceiPhone 8Operating SystemiOS 10 My Question or Issu...
I did not realize about the verification of my account and now it does not let me go back into the family plan, even if i follow the steps of the help page..why it doesn’t work????? PlanFamily Country MexicoDevice Macbook Air
PlanPremiumCountryBrazilIt's been a while now since I've started to try to add my boyfriend as a family member in my Spotify premium account. We've been living together for a while now and our addresses are the same but I cannot add him, it always sh...
PlanFreeCountry The Netherlands Operating SystemWindows 10 My Question or IssueSpotify had this offer, 3 months spotify premium for 0,99 if you hadn't tried premium before. I clicked on the add on the 28th of october, and I filled in my student infor...
PlanFree/PremiumCountry LithuaniaDeviceOneplusOperating SystemAndroid My Question or Issue Hey! We do have a spotify family, but after one month all of us were removed from spotify premium except for the owner. The owner resended invitations to us fo...
29 ekimde bitecek olan 3 aylık 0.99 tl öğrenci kampanyası için üye olup öğrenci belgemi gönderdim ancak 3 iş günü içerisinde onaylanacağı bilgisini aldım. 3 iş günü 29 ekimden sonrası demek, bu durumda kampanyadan yararlanamayacak mıyım? Neden böyle ...
I have invited two family members to join my Family Premium Account. They both live with me. One has successfully joined, the other one seems to only been given a 'Free Account'. She recieved her invitation email and 'Accepted', but it still says Inv...
I have a premium family account, of which I am the main owner, and the one who's paying for it. I was trying to play Massive Attack's Mezzanine earlier on my laptop, which has hadAccount: Premium FamilyDevice: MacBook Pro late 2012Operating System: O...
When I go to My account and Manage your family the page is empty. How can I manage my account otherwise? I don't even get to see who's already in family nor adding new members.
Guten Abend, ich habe soeben meinen Account zu einem Premium Account hin veraendert und ein Premium Familien Account erstellt, nun kann ich keine Mitglieder hinzufuegen.Ich gebe alle Angaben (Name, Email) ein und will es abschicken, dann kommt jedoch...