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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My Question or Issue Hi - I have the Premium family plan and logging into my account to include a new family member, and under subscriptions tab, I'm getting this message. "Your account is part of a family plan, please refer to the Premium for Family...
As it appears, Spotify is going to remove my kids from my Premium Family account, possibly because they don’t spend the whole time living with me (father)? That seems pretty unfair to me.
PlanFree/PremiumCountry ChileDeviceSony Xperia L1Operating SystemAndroid 7.0 My Question or Issue Hola buenos dias Tengo problemas al activar la cuenta premium, hace unos días compre la oferta **bleep** que ustedes ofrecen, con tarjeta de crédito, a ...
PlanFree/PremiumCountryAustralia My Question or Issue My Mum just joined me to spotify family, but i can't download any songs for offline listening. Just wondering if touching the 'like' button automatically downloads?
Hi - I live in the US, and used to manage a Family Account that I shared with my (now) ex. I am now on a Family Account managed by my current boyfriend, but when he's on desktop (Mac or PC) looks at members of his Family Plan, my ex's name is showing...
PlanFamily Premium (and one more ? )Country DeviceAll (iPhone, Blackberry, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've subscription running yearly which I've upgraded to family premium. I've...
Hello~I'm Ivy from Indonesia.I own a Premium for Family Account with my 5 family members.There is no problem on the beginning few months.However, on the past 2 months, 1 of my family member can't join this package.I've tried to re-invite many times, ...
I can’t accept Spotify premium family invitation although I update same address of account owner
My Question or Issue Trying to add my son to my family plan, he gets the invite, clicks it, gets sent to page where it says he's about to join the plan, aksed to fill out info, name, address etc, then the submit button won't highlight and can't be cl...
I missed the date of payments for my Spotify family. Should I make family again or wait as money will be taken and do not family from the beginning?
PlanFree/PremiumCountry USADevice(iPhone 7 plus) My Question or Issue Hey so I’m going into my second year of college and been trying to get this college discount, and for some reason it will not recognize me as a student, I then noticed that it had ...
PlanPremiumCountryBrazil DeviceiPhone 7 My Question or IssueI have a Family Premium account, with my mother, father and 2 brothers in it, but suddenly Spotify just removed ALL of them from my premium account with no reason, since all my family member...
My Question or Issue Hi I was wondering if we can add my sister to our family plan who is in Europe for her PHD. She is there over the course of her education, but her official home is same with us she will come and go frequently. She is recorded in ...
PlanPremiumCountry SwedenDeviceSamsung Note8, iPad Mini, iPhone, Windows, SonosOperating SystemSee above My Question or Issue We have a Family Premium plan with multiple users. My credit card expired and I got an email saying to update billing detail...
Problemas con el lugar de residencia PlanPremiumCountry ColombiaDevice(LG k8)Operating System( Android Oreo.) My Question or Issue Hola, me gustaría tener soporte para mi cuenta de Spotify ya que adquirí un plan Premium familiar y resulta que no me p...
PlanPremium familiar.Country España My Question or Issue Creamos un plan familiar en casa, mi hermano y yo introducimos el numero del código postal diferente debido que el que pertenece a nuestro pueblo a veces no se acepta y se pone el del pueblo de...
PlanPremium FamiliarCountry Uruguay Device(Redmi 4X)Operating System(Andoid 7) My Question or IssueCompre un plan familiar, agregue a mi esposa al plan, ella acepto la invitacion e inicio sesion pero le sigue saliendo el boton de obtener premium y cu...
I was part of spotify family order but a week ago i got an email from spotify that i should confirm my account details and click a link to maintain my family premium account. I hadn't read the email on time and now my account has changed to free so h...
PlanoFamilia PremiumPaís BrasilCelularMoto G3 O problema é o seguinte: Pessoas que moram na minha casa foram removidas da minha conta família premium e não consigo adiciona-las de novo. Exijo uma solução!!! Desde já, grato.
We have been using the family option with no problem for a couple of months, but suddenly I am receiving messages that my address is not valid. I tried using the link in the email provided and it just goes to the sign up page for premium for family a...