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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I want to stop my child being able to access video, youtube etc on their Spotify profile. I have a family plan.
I'm missing Premium features for everyone on my premium family plan except me. How do I fix this? Why is it this way?
Why is it, that more than 18 months after its implementation, is the audio book option still only available to the plan manager, and if a member of my plan wants to listen to an audio book, I have to purchase hours for them individually? When will th...
Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location
Hi!I'm in the UK. Using Spotify on My computer and on my phone..I need to confirm my email address, I'm on someone's family plan.The problem is that the email address of my account is a yahoo one where they have deleted all emails in my account.So I ...
PlanFamilyCountryCanada DeviceVariousOperating SystemVarious My Question or IssueOne family member who has been on my family account since Day 1 had just been switched to the "free" plan without his knowledge. We live in the same household and after ...
Me aparecen métodos de pago que no uti
Hace un año fue posible que realizara el pago anual, hace un mes hice la reactivación de mi plan familiar pero no me es posible el cambiar el monto que deseo pagar solo me aparece mensual
i was added to a family premium plan and came from a individual premium plan. I already paid my monthly payment on the 17th of Nov, but now I am on the family plan which was just paid today. How will I get that money back for the partial month that i...
used to sign up for their spotify account. How can I find this information? The account name is Chompuhr under my family plan
It’s only normal Spotify not premium
PlanFamily PremiumCountry DeviceSonos with AlexaOperating System My Question or IssueI have a Spotify Premium Family Plan. We gave each of our kids a Sonos speaker for Christmas. They each have their own Spotify profile and are connected to Alexa. Ho...
My daughter (on our family plan) wants to listen to an audiobook that is not part of the free library. In her Spotify app on her tablet, it said that books could not be purchased on the app, so I purchased it on the computer via my account. Shouldn't...
Set up Family plan. My partner cancelled her premium duo to join the family with our child.It’s cancelled but still active. Set up family plan ok for account owner but didn’t recognise address so entered nearest available address. Also updated partne...
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
PremiumCountryAustraliaDeviceSamsung Galaxy S22Operating System My Question or IssueHow do I change my child's email address on our family premium account? thanks
Plan Family Premium Country Peru ------------------ Dear Spotify, I am writing because my Family account was just cancelled after being a loyal customer for over 10 years. Recently, I changed my credit card and hadn't updated it on your platform. The...
PlanPremium FamilyCountryUSADeviceSamsung Galaxy s21Operating SystemAndroid My Question or IssueI pay for the family plan so that my kids can listen to music with a little independence and my account preferences don't get thrown off by their songs. H...
PlanPremium Family My Question or IssueHow can I change the administrator from one family member to another?
Family planMultiple accounts: me, wife, kid1, kid2, kid3, kid42 echo dots I am able to play my Spotify music independently from my wife, kid3 and kid4 on each of our iPhones. We recently got 2 echo dots for kid1 and kid2. I setup each echo dot with a...