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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I'm having trouble paying for the premium family subscription with my credit card. This is the first time this has happened. It's the only credit card I have, and I'm from Venezuela. It's a bit difficult to get one. What can I do? This is the first t...
I have recharge my premium with Telkom And it require a pin. I dnt have a pin
I’m on the Family plan with Managed accounts (not kids accounts) for my <13 children. They want to use Spotify on their computers, but it seems like the desktop apps doesn’t support the managed accounts?
I have woken up today to a message that we will move to a Free account as there is a problem with our payment. my husband was the main account holder. He died in Dec 22. Because I’m not the main account holder, I don’t seem to be able to remove him o...
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
You urgently need to introduce an option for the family membership that allows account owners to block video content from kids' accounts.Spotify did not have a time limit on my daughter's phone, because I want her to be able to listen to music whenev...
PlanFree/PremiumCountry Device(iPhone 16 proOperating System(iOS 18.) My Question or Issuei recently had to get new credit cards as my wallet was stolen. I logged into Spotify to update my card details for my premium family account and it will not ac...
Hi, My Spotify family account is linked to my KPN contract. As I am planned to leave KPN, how do I continue with Spotify family?As I don't want to lose al our playlists and accounts for myself and my kids.Can I include (after contract end) all free a...
Plan Premium switch from individual account to family account Country Germany Device different My Question or Issue I would like to switch my individual account which I have already prepaid until [removed by Mod] to family account, is it possible? Th...
PlanPremiumCountryFinlandOperating SystemAndroid My Question or Issue: Our child is using Spotify on our Family premium. We would like for her to be able to listen to music while we do not want her constantly watching screen (i.e podcast videos). Jus...
I can't add my kids (14 and 16 years old) to my premium for family accout.The kids app just allows th selection 0-6 years or 7 -12 years. --> Here is no choice for older kids possible.The standard registration for a new account does not allow to fina...
Premium Family PlanAustralia I have received a request for a family member to purchase audiobook hours - I have clicked on the "Get Hours" option in the email but there is no way to purchase audiobook hours for him - it just takes me to my account. I...
Plan Family Premium Country Peru ------------------ Dear Spotify, I am writing because my Family account was just cancelled after being a loyal customer for over 10 years. Recently, I changed my credit card and hadn't updated it on your platform. The...
I accepted the invitation to join the family plan and entered the code. I am on the plan now. The problem I have is with the App on my iPhone. It is still set to the free version how do I enable the family plan on my app. PlanFree/Premium to Family p...
cant find my address even any near by address, please guide me how to update my addressmy address in Google
PlanPremium Family PlanCountryUK/Pakistan My Question or IssueI opened my family account when I was living in the UK. My family and I have since moved to Pakistan - so all accounts will be in living in one home in Pakistan. My UK card and bank accoun...
en un nuevo telefono no reconoce el plan original
The family member appears in my list (I’m the manager). however, when they log in to the app on their iPhone, they don’t have access to the Premium Family service (just the free with ads service).
Hi, my doughters are with me only every 2 Weekends. Will this be problematic? 4 accounts are in teh same house and 2 only every 2 weekends. Patchwork. thxRené
Kenapa ya tidak bisa join spotify premium dan keterangannya seperti ini "kamu tidak bisa gabung ke paket ini"