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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Kann mich der kundenzenter anschriebn um mein problem zu beheben
Buen día, Estoy teniendo problemas para unir una cuenta a mi plan familiar. La invitación se envía correctamente, llega el correo al e-mail del nuevo miembro con normalidad, llena los datos de la dirección (que por cierto, son los mismos con los que ...
I’m on Premium, trying to convert to a family account. The link on Spotify’s site sends me to an error 404? How do I make the change and invite my husband to join?
Hello I would like to sign up for the Family Plan, but my husband is working in Canada while I am here in the USA. I am wondering if I purchase the family plan will he still be able to use it while working in Canada?
Hello, I have an issue- my spotify family turned to spotify free. Can't verify the adress (which is the same) after having a reenvite from the family plan owner. Can You help me please? The adress is correct, but it's still not working.
I try to extend an invitation to my Premium for Family account to my wife, but all she recieves is a marketing invitation for 6 mts free Spotify.
since February first my auntie had started Family-plan and my auntie ask me if i want to join her spotify. the problem starts in the middle february , my first spotify account turning to free account! it said that i wrote the addres the detail wrong,...
Hi,I am currently on Spotify premium as part of my plan with my network provider but I would to switch to Spotify premium family pack. What's the best way to do this? Will my network provider(Spark) be doing the same for me? I checked on Spotify webs...
I love spotify but the fact that you can't use "Premium" gift cards to pay for "Premium For Family" plans is outrageously disengenous. Does spotify really believe customers read the fine print on gift cards? And do they really think that even custome...
Is it possible to change my subscription to the family combo a day after being charged for the month?e.g. 19 March - charged full premium20 March - wants to change premium plan is it possible to get a refund and pay for a family subscription? Thank y...
I‘m going to the USA next year and am using Premium Family with my Family (Austria) does it still work if I‘m in the USA and they are in Austria?Thanks
Hi,I tried to invite a family member in to my spotify family premium subscription. I got the reminder mail that she should verify her account and as she tried to, it just doesn't work. Is it because she was "testing" the premium family subscription a...
Hi, My sister in law, who lives with us shares my premium account through Spotify Premium for Family.I guess she didn't have in her profile the same address as mine and got Spotify's email for the confirmation of address. When she finally read the em...
Well, basically i want to upgrade my account with the family plan, i put the info of my card but it just say´s that something went wrong, but im sure it´s the right info. Have already talked to my bank and they say that is a problem with the trade so...
Recently some of my dependent members lost the access to the group, after resending the invitation they get messages like "not able to join".
Ich habe einen Family-Account aboniert. Ich habe meine Ehefrau dazu eingeladen.Sie bekam die E-Mail mit dem Einladungs-Link. Sie hat diesen geklickt und ihr eigenes Spotify-Konto eroeffnet Dann hat sie Musik angehoert und geteilt. Die Verbindung von ...
Please Help! I have a Premium Family Account...just added my boyfriend. Why can't we each play our own music on our own devices at the same time? He likes to use Spotify on his computer while I like to use Spotify on my phone while I am on the go. He...
Frustrated boyfriend cannot play his own music on his computer while I am playing my own music ony phone...thought being Premium Family would let us stream different music on different devices at the same time Any solutions? Short of just getting our...
We have an echo dot in each room of the house. Each kid has their own Spotify login (through the Premium account) and I've set up the Dot's to have multi-room functionality (which is GREAT for gatherings and summer BBQs) but I can't figure out how to...
Hello, I sent out an invitation email for my Mother to share in my premium family account , but after numerous resends and cancelling and trying again etc she doesn't seem to be receiving the email. Anyone know Ia way I can subvert this or why it is ...