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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
family members are unable to accept invitations. they have tried clicking on the green link in the email which says 'please visit this page to log in'. they have also tried clicking on the accept invitation button but neither work.Both links take the...
is it possible to upgrade premium to premium family?How?
I got a mail saying I'm invited to Spotify family, following a code. At the end of the mail there's a button saying "accept invite". Aparantly you're supposed to get to a Box where you can fill in your invitation-code, but for me it doesnt show. I do...
Buen día: Tengo problemas con mi cuenta familiar pues no me permite revisar el formato en el que escribí mi dirección y elimino las cuentas de mi grupo familiar, solicito una solución rápida y pronta pues estoy pagando por un servicio que NO me están...
As the title says I have premium and Family set up but no screen to manage?I log into my account but when i click the manage family and/or remove add family member the screen appears as mostly black screen with a white bar at the top and no writing o...
I live in New Zealand and my parents in Brazil and would like to close the family plan. Is it possible to live in different countries?
I used Spotify with my Playstation 4 and just used it alone. Now i want to use my Spotify acoount with myBrother and we want to upgrade it to an family account. But i can´t find a way to upgrade the sony music spotify account to an family account. I ...
BuenasTengo problema para que mi familia que viven conmigo puedan aceptar mi invitación a agregarse a mi cuenta Spotify familly. Cuando hace clic a la invitación aparece un menaje que dice que "ud está a punto de juntarse al programa familiar de" y a...
Tengo un inconveniente: cuento con un plan familiar, pero no recuerdo el titular ni la contraseña. Busco en la pagina web de Spotify y no hay una respuesta para mi problema. Necesito que alguien pueda comunicarse conmigo para resolver esto. Spotify n...
So, my husband (Ricardo) and I lived with my father (Hamilton) in Brazil. We shared a family account.Then, we (Ricardo and I) moved to another country, I changed my account country setting and was obbligated to leave the family plan. Ok. My husband (...
When changing to a family premium account, i tried to add two more people in the same address but when the next payment arrived these two people were excluded of the account. When trying to send the invitation again I couldn't add them anymore becaus...
estou com um probleminha... já faz 3 mês que assinei o spotify, mais precisamente o plano familiar, mas não anviaram o e-mail para o endereço que eu pretendia incluir. Mas, essenão é o maior problema. Minha conta ainda está "free". Já paguei na fatur...
I just signed up for the Family plan and was charged. I only had a free acount, but 2 of the family members who merged had premium and had just paid their bill. Will their be a credit for this double payment? Thank You!
Hola, mi hija y mi esposo que viven en la misma casa que yo han sido retirados del plan familiar, como puedo hacer para probar que viven junto conmigo y que sean admitidos nuevamente, si no resulta tendré q desafiliarme de spotify. espero su pronta a...
I have a problem with the family premium. I forgot to confirm the address and I was kicked out of the premium. I have a problem when I want to enter the family premium again. why? Will not I be able to join the family premium again?
Wieso wurde ich trotz meiner Adressbestätigung aus dem Spotify Family account entfernt?
Aile üyeliğinden otomatik olarak atılmışım ve bir türlü geri giremiyorum her defasında "3-tüh bir sorun oluştu lütfen tekrar deneyiniz." Uyarısını alıyorum yardimci olur musunuz lütfen?
When I try to go to manage my Premium for family account, I just getting a black page !!! It has been so for 3 days. Best regards Klaus
Hi there, I have a very weird issue with my account it is connected to my facebook profile, but when I try to add someone to my family, they receive an invite not from me, but from someone else (who was previously a part of my family but not anymore)...
I have my son and my daughter having individual subscriptions and we just converted to family premium so I could join too. If my daughter accepts invitation, will her individual subscription end and will her play list transfer?