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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I'm using premium for family subscription about for a year.My wife does not use much the account. Now I could not add her as a member.Even I tried to create new Spotify account for her. But this stupid address verification process will drive me crazy...
I have premium family but when I try to add a member the page appears as a blank?
Hiya, my family and I started the wonderful spotify family plan today! Unfortunately my mom can no longer save songs to her library. The check mark goes back to a plus. (She's on a galaxy 6). Was there anyway to fix this? We've tried logging out and ...
Mi cuenta estaba vinculada a un plan familiar pero hoy la aplicacion paso a la version gratuita, intento aceptar la invitacion para unirme de nuevo al plan familiar y no puedo. Es la segunda ocasion que no puedo aceptar la invitacion al plan familia ...
My roommate sent me the invitation for our Premium Family, however when I enter our address and try to confirm, it fails. Error code 600. Tried it on the Laptop and phone. None of it is working. How can I enter our family account? Please help!!! Than...
My husband started a Family account and I was successful in joining the Family account, but all my Playlists have disappeared. I had a free 6 month Premium account with Rogers and waited for it to expire and then I joined our family account. None of ...
I'm the account manager for a Premium For Family subscription. My son has lost his password so I want to fix this for him but when I log in there is no information at all showing in the Premium For Family window. Does anybody have advice about this p...
Hi gang, just signed up for family premium, but although it says i've upgraded in the account overview, when i click manage your family accounts (go) it takes me to the family signup page again, following the link to get started takes me to the sign ...
Hello I tried to do the Spotify Hulu discount account for a friend of mine with my card. Sherrid send him an email saying that he was not eligible for the discount, but when I checked my bank account it showed that Spotify charged me $4.99 three time...
Hi there,I just joined on my families premium account but it's not recognizing that on my Spotify player, it keeps saying I'm still a "free" member. When will I get to use my family premium account?
En Enero hice compra del plan familiar premium anual, y ahora me aparece un mensaje de "No hemos podido renovar tu suscripción por un problema en el pago. Si quieres mantener tu suscripción, te rogamos que actualices tus datos de pago". El pago se hi...
I am trying to figure out how family membership works. We all live at the same adress. I have sent invites to my family members but then, then when I am accepting the invite I am getting to a page where I register my daughters name. And when trying t...
Il mio account dal piano Family è tornato Free, causa mi era stata inviata una mail d controllo dell' indirizzo, non l'ho visualizzata entro 7 giorni e quindi il mio account è tornato alla vecchia versione. Ora, è possibile riaderire al piano famigli...
I have had a premium subscription and 6 months ago upgraded to the family plan. I have never heard a commercial on the main account but on the others there are commercials......why?
I can't get on my sisters family plan. I click accept invitation in my email but the app says the code is invalid on the redeem section. Please help!
Hello all ! I have a small issue, Spotify tell me they will erase everybody on my familly account because they can't know if we live on same adress. But how can I give them the right confirmation ? Thank you a lotThibaut
I've been a long time Premium user and was thinking of getting one Premium Family for my and my siblings (3 of us). Just a few clarifications. - Can you stream with multiple devices on one Premium Family account at the same time? If so, how many devi...
Ayer me uni a un plan familiar pero en la aplicación mi cuenta no sale como premium y no tengo las ventajas, el administrador del plan si que le sale como que estoy dentro del plan.Alguna ayuda
Hace un mes contraté mi plan familiar y apenas se me hizo el segundo cargo pero al momento de la fecha de facturación se eliminaron 3 de mis miembros y cuando los quiero volver a ingresar en la invitación que les envío aparece el nombre de alguien má...
My sister and I have tried emailing you all for this problem! Why am I not being sent an invite for the family plan?? We have tried several times, canceled my account and still nothing! No one has bothered to tackle this issue because apparently this...