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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Utilizo o Spotify Premium há mais de 1 ano, e há mais de um mês, dois
membros da minha família (meu irmão e minha mãe, que moram comigo saíram
do plano do nada, e agora não consigo mais incluí-los. Sempre que coloco
o endereço residencial deles (o me...
Utilizo o Spotify Premium há mais de 1 ano, e há mais de um mês, dois membros da minha família (meu irmão e minha mãe, que moram comigo saíram do plano do nada, e agora não consigo mais incluí-los. S...
Tengo un plan familiar pero hace unos dias la cuenta de mi madre se
salio sola del plan y al tratar de enviar la invitacion, aparece que no
es posible comprobar que vivimos en el mismo lugar. estoy pagando un
servicio que no estoy recibiendo. como se...
Tengo un plan familiar pero hace unos dias la cuenta de mi madre se salio sola del plan y al tratar de enviar la invitacion, aparece que no es posible comprobar que vivimos en el mismo lugar. estoy p...
Hello everyone, The Facebook account of one of my family members was
deleted. When she has created a new one, she couldn't run Spotify
Premium. I deleted her former account from the family list and then
added the new one. Howevr, she get's the messag...
Hello everyone, The Facebook account of one of my family members was deleted. When she has created a new one, she couldn't run Spotify Premium. I deleted her former account from the family...
Buenas noches comunidad,Tengo una pregunta acerca de la dirección,
cuando veo la dirección de mi cuenta, el código postal esta en blanco,
mi cuenta esta vínculada con Facebook, y ya verifique que el código
postal en mi cuenta de Facebook esta correct...
Buenas noches comunidad, Tengo una pregunta acerca de la dirección, cuando veo la dirección de mi cuenta, el código postal esta en blanco, mi cuenta esta vínculada con Facebook, y ya verifique que...
hola tengo problemas con lo de la subscripcion a cuenta de
universitarios la eh pagado y ya mande lo que necesito de comprobante de
que estoy en la universidad pero el problema esque hasta me sale en mi
tarjeta que me lo han cobrado dos veces el plan...
hola tengo problemas con lo de la subscripcion a cuenta de universitarios la eh pagado y ya mande lo que necesito de comprobante de que estoy en la universidad pero el problema esque hasta me sale en...
Recently, my sister converted to Spotify Family. However, I accidentally
deactivated my Spotify premium account before I could accept her
invitation and now when I try to log in it says "we're sorry, there is
no longer an active account with this use...
Recently, my sister converted to Spotify Family. However, I accidentally deactivated my Spotify premium account before I could accept her invitation and now when I try to log in it says "we're s...
Desde el nuevo cambio en las poíticas toda mi familia fue sacada del
plan pero la persona que si vive conmigo también fue sacada a pesar de
que vivimos en el mismo domicilio (usamos la misma conexión wifi
domiciliaria).No he podido lograr que inicie ...
Desde el nuevo cambio en las poíticas toda mi familia fue sacada del plan pero la persona que si vive conmigo también fue sacada a pesar de que vivimos en el mismo domicilio (usamos la misma conexión...
Hello, I have a family account, but I ended up paying the individual
account in the annual plan, I need to migrate the payment to family
account, even if there is an extra amount to be paid, how can I migrate?
Hello, I have a family account, but I ended up paying the individual account in the annual plan, I need to migrate the payment to family account, even if there is an extra amount to be paid, h...
Bonjour, pour l'offre étuditante, j'aimerais savoir si l'école dans la
quelle je suis inscrite fais parti de l'offre, mais je ne sais pas
comment voir ça.
Bonjour, pour l'offre étuditante, j'aimerais savoir si l'école dans la quelle je suis inscrite fais parti de l'offre, mais je ne sais pas comment voir ça.
We couldn't add you to Premium for Family as your account needs to be
based in the same country as the owner of the Premium for Family
subscription. we are in the same country
We couldn't add you to Premium for Family as your account needs to be based in the same country as the owner of the Premium for Family subscription. we are in the same country
Bonjour!Je voulais activer mon spotify premium avec l'abonnement
d'étudiant, mais mon université ne se trouve pas parmis la liste, mais
pareil, j'ai été débité 3 fois 4.99$ pour le nombre de fois que j'ai
essayé ça, deplus mon compte est toujours pas...
Bonjour! Je voulais activer mon spotify premium avec l'abonnement d'étudiant, mais mon université ne se trouve pas parmis la liste, mais pareil, j'ai été débité 3 fois 4.99$ pour le nombre de fois q...
We have a Family plan with 5 members in wich 3 of us got excluded of it,
and when we write the infirmation, it appears that we can't join the
plan, please answer.
We have a Family plan with 5 members in wich 3 of us got excluded of it, and when we write the infirmation, it appears that we can't join the plan, please answer.
Why does family have to live in the same household? You pay for your
service so you should be able to share with your family.. the plan is
called premium for family but you can't add your family if they don't
live with you. Why can't they be like net...
Why does family have to live in the same household? You pay for your service so you should be able to share with your family.. the plan is called premium for family but you can't add your family if t...