cant invite to family

[kldpickles]

I changed my account to a family account but when i go to invite the page is just blank ... Anyone know how i can fix this so
I can invite ?

[Luke]

Hey @kldpickles,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

[chloespotify]

I have exactly the same problem and it doesn't work

[Maleh]

I have the same problem, nothing works and no help from help desk at Spotify either!

[Maleh]

I got an answer from Spotify!

The family member you want to invite must have their own account first... so obvious! Sorry. And thank you. 

[kldpickles]

I ended up having to restart spotify like 5 times and then go through my email link on a different browser ... really shouldn't be that hard.

[edrn219]

I was having the same issue.  I used chrome to open spotify and the invite open was seen.  Your family does NOT have to have their own account first. 

[edjevis]

Had the same problem some minutes ago. Not working in IE10.

Try Edge (or other browser).